City of Richland, Washington

We have been having a real winter hear for the first time in years. My water was froze up and that has never happened before. So I decided to call the City to see if they have been having a lot of reporting of frozen meters. That way I can pin point the problem. Again it has never froze up before. The lady that answered could not even get my name right when called to get info. I must have bothered her while she was doing her nails or something to that nature. My name is Jim not Jill and Yes I found the problem with out your help.