Apex Energy Tek

I have owned two net zero energy homes that generate all energy needs from solar/wind power. The first home was built new 17 years ago and I sold it 18 months ago to buy a used home powered by propane. Apex Solar installed 47 solar panels on my roof, and I replaced propane heat/cooking/hot-water systems with all electric systems including AC using other contractors. The panels Apex Solar, NY, installed have been in use for 12 months and I have made enough energy to provide all the energy needs for my home + my two electric vehicles. Overall, I have saved more money using solar power versus paying for conventional energy sources.

We had solar panels installed on our roof back in 2017. The product and service were excellent at the time of installation, and we expected that to be the end of it. But when we had our roof repaired in 2019 they came by and made sure the panels were okay (no charge). And again in 2022 when we did renovations that raised concerns for the integrity of the panels. Again, responsive service by qualified technicians. Now the latest: our unit had been accidentally switched off. One email to Apex was all it took to get a comprehensive diagnosis and step-by-step instructions on how to restart the unit. (Oh, and if you have any doubt about how much you're saving, just try doing without solar energy for a month while the unit is off!) We have been so pleased with Apex from the start, and their excellence continues to reap benefits for us. We recommend this company without reserve.

Apex Solar helped to get my system back online after my original installor went out of business. Phil Oakes Customer Service manager was very responsive and helped me to address the issue quickly.

I had originally worked with Apex Solar on installing a solar panel system at my home in 2018. I was extremely happy at the time and had them install systems at 2 additional homes of my family members. Currently in January 2024, I have had some equipment issues. I reached out to their support team and have been working with Phil Oakes who have been amazing in helping me with the process. Phil is kind, knowledgeable and professional in his communications. He has been able to help me troubleshoot remotely and in doing so also explaining to me how they will help resolve problem. Ultimately it was a faulty inverter which Phil has been able to help me connect with the manufacturer to get a replacement. Thank you Phil. Thank you Apex Solar.

I have used Apex for two solar installations. They are professional, respectful of property. Both projects were done on time and there were no surprise costs during installation. When a couple of my solar panels did not produce as I expected, their tech support staff worked quickly to resolve the problem and went the extra mile to make sure I understood what had happened and followed up with me afterwards. I would not hesitate to use them again.

My solar panels have been installed since 2019. Apex has been a great partner throughout the entire build/install process as well as the service after the install. As with all electronic components exposed to the weather, there have been components which have failed and require replacement. My customer relations manager Phil has been a great partner with procuring the new replacement components from the manufacturer. Phil ensures all applicable warranties are applied and will work closely with you to schedule the right time to have the parts installed. Additionally, they will update the serial numbers of the replaced parts so the system can accurately monitor the electrical production. I have been very satisfied with Apex and am very happy with their customer support.