Sunstore Solar

Should you not be inclined to consider installing your own system (it's a little bit crazy I know), I would highly recommend Sunstore based on my interaction with them. I worked with one person primarily on the quote for the system. I found them to offer great value on a quality system relative to the other installers I received quotes form. All communication was prompt, courteous, and professional. I also had an unexpected direct interaction with them even after deciding to go the DIY route. The system I purchased came with a few too splices for the rails so I had to call around locally to find anyone that had them. I reached Bruce at Sunstore. It isn't the racking that they typically used, but they have done a few with that type of racking and Bruce checked to see if they had any. He found some and offered them at a very reasonable price to keep me moving on my project. When I went by to pick them up and pay for them, Bruce checked with me on several elements of the install where he's seen people run into trouble. Thankfully I think I'm set on those concerns, but I appreciated him checking with me knowing that I wouldn't be in line to purchase a whole system from him. That's good business as far as I'm concerned and speaks volumes about the operation they're running. I'm going to call myself a customer since I did purchase about $25 worth of parts :)

Our experience during the whole process of going solar has been very positive. Sunstore's process from quote to installation, throughout the entire process has been very customer oriented. They kept us informed at every step of the process and handled all aspects of the process. The quoted cost covered all aspects of the process and we had no unexpected expenses. They dealt with the county permitting and dealing directly with our power company. We are very pleased with the final product and would definitely recommend them to anyone going solar. They have been in business for 40 years and have an excellent rating.

The Sunstore team was always responsive to inquiries and made good on ALL promises. They worked around the waves of poor weather that precluded access to the metal roof of my building and were promptly there when the weather broke. The installation team lead was awesome at coordinating the work and keeping us informed on the effort. The Sunstore team was our advocate with Duke Energy and once Duke got the meter installed and approved the installation, they were "Johny on the spot" to show me how the inverters worked and get us "on line"!

SunStore Solar was absolutely great! I couldn't have had a better experience. Highly recommend.

The SunStore team was highly professional from A to Z. They described what they were doing during design and installation. They were always on-time and courteous, and handled the paperwork with the power company well. If all service and product providers were this much customer-oriented, complaint departments would go out of business.

I have run crews most of my professional life and I must say the installation crew was outstanding in their effort of profession and satisfaction. The quality of product as well as the installation, I do not think could have been improved. I received three bids and was concerned that the lower bid may not be of the best installation, I was wrong because both quality of materials and site work was top par excellence.