Radiant Solar Solutions

We were sold a system that would be complete and running in 45 days. After 145 days the system was up and running. Once they receive there money, no call back. Nothing happened on compensation for the 100 day delay, not to mention the problems with getting them to fix all of the roof tiles they broke or to finish the work that was sold and promised. If you do business with this company, make sure all of the agreements are in the contract and the time frame.

This process started in March 2018. It's now nearing the end of November and still not online. It has been sitting with all of the equipment on the roof all summer, just baking in the sun. How does that affect the life expectancy of the panels? I can't imagine it's good. And now they don't return calls. At least it's not my money financinng this nightmare.

We canceled the contract and they continue to call and threaten us over the phone with a lawsuit, we simply changed our minds and it wasn't a good choice to go with this company, lots of complaints against them, harassing phone calls, threatening us with repercussions, BEWARE they try to strong arm you and FORCE you to sign documents without getting all the info you need!

Andy is just a salesman that does not meet his end of the deal! We are still waiting on what was promised! 8 months later still no call back or anything! Maybe he treats all his customers the same way!

Radiant Solar had great customer service. Jack (the owner) was very patient and listened to all my concerns. However, the install was done by Titan Solar Power. I realized, after my final payment was charged to the loan, that all the promises and concessions were lip service. Emails and Phone communication went dark after the final payment. The Solar install went great, but the energy system (Sonnen eCO 12) is where the problems came up. Titan Solar did not have any techs on site who were trained in the system. I ended up having to re-do their work, engineer it myself and attend the installer training in order to get the system operational. There was also lots of extra stucco and drywall damage done due to mistakes on the battery install. At the end of the install, the system looked more like a DIY install and not something a professional team would have done. If you are willing to take a personal interest in the project and have a slush fund to repair the work, the end result is superb.

Several months ago we purchased their solar system and still do not have it nor has anyone contacted us to update us on what the status is or why it's taking so long. Now we are making payments on a very large loan for a product we never received.