Sugar Hollow Solar, Inc.

Everything about Sugar Hollow has been first-rate, and we highly recommend them to anyone thinking of adding solar to their home. From our initial contact through final installation, they've been professional, dependable, friendly, knowledgeable and competent. Cleanup was perfect each of the three days they were here. It's been a stress-free experience!

I just got a 20 panel solar array installed on my home. The crew were careful, courteous, professional, meticulous and just a good group to work with. I'm very pleased with the installation. Now it's up to the sun to keep doing what it does.

We called two solar energy companies to get estimates for a solar hot water system that would connect to our radiant floor heat. (We were paying an exorbitant price for propane.) One of the companies gave us an estimate and a sketch of a system without many details. The other company said that our home posed too many challenges (e.g., no south-facing roof, utilities on the north end of the house), so they recommended Sugar Hollow Solar (actually its predecessor, which had two employees who have built this company--Phelps Clarke and Keith Holdsworth). They said that Clarke and Holdsworth could design a custom system for us. We were extremely pleased with the design and the knowledge base of Clarke and Holdsworth--both extremely technical and creative. And I should mention that my husband does not like contractors, as a rule, and generally feels that he can do a better job than most, so he tests them with questions--but he had no doubts about these two guys (and he felt that the other solar representative who gave us an estimate did not have a similar knowledge base). Instead of an estimate, we got an amazing design with no charge (a landscape architect would have charged at least $500 for a similarly detailed design). However, we felt that the payback time was longer than some other options that were more suited to our home, so we never had the system installed. But we have used Sugar Hollow Solar to help with our geothermal system (great work) and have recommended them to friends. We've seen Phelps driving to service our neighbor's system that was installed by another company. So we are glad that Sugar Hollow Solar is growing. Phelps also mentioned to me that the company is getting so much experience that they are really reducing the time (and labor cost) it takes to install a solar system. I have no doubt that they are the best in Asheville. RE

Sugar Hollow did an excellent install for us. Work was done as scheduled and site cleanup was meticulous. Staff is extremely knowledgeable. We needed some help several months after the install; it was immediately forthcoming and as excellent as the original work. We have been extremely satisfied with their work.

Would hire them again without question!

Our system was installed 2 years ago by Sugar Hollow and we've had no problems other than just resetting the interior system indicators after a power failure. The installation was performed quickly and we were kept informed at every step. Better yet, no mess was left behind! The system functions as it should. Can't begin to say how great it is to have our energy bill reduces so drastically- and the tax incentives are a real bonus too. It's made a huge difference overall. Given the excellent service and knowledge of this company, I would highly recommend their services.