Mosaic
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About Mosaic
- Year Established
- 2011
- Phone Number
- 855-746-5551
Services Offered
- Financing
Industry Certifications
What Customers Are Saying
They send people out and lock your service off without notifying you or asking permission to come on your property.... 4th amendment violation for sure
They put a lien on my house for solar panels I DO NOT HAVE! I’ve been trying to get them to take the lien off by sending pictures and a copy of the contract with roofing contractor and they still won’t take the lien off my house. The contractor they made me use took six months to install the roof, six months!
If you ever want to get a HELOC or a loan off of your equity any time during your loan with mosaic, you will be denied. They refuse to work with any lenders and they lie about the lien on your panels. I specifically asked if there was any liens I needed to worry about before I signed and I was told no lo and behold. They lied. Avoid them at all costs.
Pulled out of deal within the three day time period and was promised it was all taken care of back in July 2023 First of March 2024 applied for home equity line of credit to learn this company put a lien against my mortgage without my knowledge and without even having an account making payments on my credit report!! Needless to say I didn’t get my loan. Company will remove this from my mortgage and credit report within 60 days or they see me in court. Not good business practices!
We worked with Mosaic for years doing home improvement loans without issue. As the 2024 busy season approaches (spring and summer in the upper Midwest) we just learned that Mosaic no longer offers finance for home improvements. Only solar loans are being written. At least I believe that is what I was told over the phone, as there was a language barrier with their customer service rep. I sure hope my customers who have financed hundreds of thousands of dollars with this company will be taken care of considering our account is now closed and we have no support.
I am very disappointed in this company and more so in myself for not having done any research on them. Their agent explained that I would only be pre-qualifying, and nothing would change on my credit or anywhere else. I decided to not do solar. Now I need to refinance my home to pay for a medical expense. Turns out I CANNOT BECAUSE MOSAIC HAS A LIEN ON MY HOME TITLE!!!! After speaking with them, they now need to verify there are no panels. WHY WOULDNT THEY VERIFY THERE WERE PANELS BEFORE PUTTING A LIEN ON MY HOME?!?!?!?! THIS IS CRIMINAL!!!!! Very upsetting and now ITS LIKE PULLING TEETH TRYING TO GET ANYWHERE WITH MOSAIC OR FREEDOM FOREVER TO CANCEL THIS FALSE LIEN. SOMEONE NEEDS TO MAKE THIS RIGHT AND HOLD THEM ACCOUNTABLE!!!!
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- Residential
- Solar PV
- 6.3 kW
Glen Ellyn Solar PV -
- Residential
- Solar PV
- 14.6 kW
Afton Minnesota Rooftop Solar PV -
- Residential
- Solar PV
- 11.3 kW
Fort Walton Beach Solar PV -
- Single-Family Residence
- Solar PV
- 12 kW
Panasonic 400, Enphase IQ7+, 12 kw, in California Foothills
Location
Headquarters
-
601 12th St., Suite 325
Oakland, CA 94607
United States601 12th St., Suite 325
Oakland, CA 94607
United States
