Posted by:

katie.lusby

Nope, don't do it! Extreme lack of communication, no timelines, poor installation experiences- requested in October, started in Feb, it is mid-May and still not done.

 

What You Need to Know

Description:

Tesla shingles

Additional Notes:

Despite the poor reviews, I wanted the nice look of Tesla shingles. We were due for a new roof otherwise we would not have considered this due to cost. However, having one company to deal with replacing a roof, plus adding solar shingles which have a great warranty and are of quality materials motivated us. Once we submitted the application- it took months and months of communicating with the tesla advisor to get any date set. From October 2020- late January 2021. Finally, we were given a date in March, but then last minute changed it to Feb- cool. The actual date changed again last minute. The tear-down was great and quick. The installation took about a week but the finishing touches were subpar (flashing, uneven shingles, Frankenstein looking "siding"). The quality inspection officer agreed. Some painting was done, but then a crew came to take the materials, and then we went another few months without a connection/finished roof. After a few months, another crew came out and had to rip off 1/3 of the roof to redo it but left it exposed/untarped over the weekend. It rained of course. After a few more weeks, we are now waiting on siding replacement. Still, we have yet to leverage the solar. Getting a hold of someone has been difficult- even the emergency line I called when it rained into our attic was not confident she could send crews over! She also claimed that providing me with the quality audit checklist and what was done/left to do was "proprietary" information. I informed her that I wasn't asking how the shingles were made, simply the work I was paying to be done- what was exactly on their to do list- seriously could not get this information sent to me from anyone. Extremely disappointed in the disjointed teams required to install this roof and the complete lack of communication, and timeline.

View Other Case Studies

$4,700
annual savings
Solar Photovoltaic

Single-Family Residence|Solar PV

Search for Other Case Studies

The EnergySage Marketplace

Get the best deal on solar.