Direct Energy Solar

Primary Line of Business

  • Installer

Direct Energy Solar

Primary Line of Business

  • Installer

Additional Services Offered

Additional Services Offered

  • Installation
  • Financing
  • Solar Repair & Maintenance

Why Work With Us

Why Work With Us

Direct Energy Solar combines the reliability and skill of a national solar company with personalized service and local knowledge. We can help you harness the sun’s full potential for your home. We only have one chance to get it right, so we work tirelessly to earn your trust and your referrals to family and friends. We’re devoted to delivering the most carefree solar experience from end to end: from our first conversation through the entire lifetime of your system.
What makes Direct Energy Solar stand out? We like to say we do solar “the right way.”
- Free solar installation and immediate savings on your first energy bill
- Extra care upfront so you save more over time
- An easy experience every step of the way
- Personalized, local knowledge and leading technology from home solar experts
- Worry-free guarantees, industry-leading warranties, and a lifetime of support

More About Us

More About Us

Going solar is an exciting decision that will change your home forever. Our consultative approach helps us learn everything we can about your goals and priorities so we can design the system that works best for you and your home. We spend time to educate you and make sure you feel comfortable about the choices you make. Our low-pressure, thorough process allows you to make an informed decision about going solar.

We believe in the power (yes, pun intended!) of choice. After all, it’s your home, and we believe you should get the solar system that’s best for you. We'll discuss with you the best option to meet your energy needs and will tailor a custom-designed system specially for your home to maximize your solar potential. And we guarantee your system's production.

In addition, we have hundreds of professionally-trained Direct Energy Solar electricians and installers who are experts in solar installation and passionate about solar power—so we can provide a consistent, quality experience. And we're in your neighborhood and ready to help you harness the sun.

When you choose Direct Energy Solar, your solar system comes with the best worry-free guarantees in the business. As part of the Direct Energy family with $16.2 billion in 2015 revenue and nearly five million customers, we have the resources to give you peace of mind that we will be here to support your solar system for years to come.

Technology Offered

Technology Offered
  • Solar PV

Reviews from Our Community

Reviews from Our Community
19 Reviews
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smitty225
"Awesome company"
Reviewed Sep 02, 2016
"Awesome company"

So far so good. Everything they said would happen, did. Reports show that the panels are performing exactly as expected. Customer service has been excellent. Good planning, execution, and follow-up.

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blumenbach
"Quality installation but mediocre customer service"
Reviewed Sep 01, 2016
"Quality installation but mediocre customer service"

As others have pointed out here, the customer service at Direct Energy is very spotty. During the couple of months to installation there was a lot of turnover at the company, and people I had earlier worked with suddenly had left the company. At times I had to push them ...

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redsox6487
"Choose someone else who cares about their customers..please!"
Reviewed Aug 17, 2016
"Choose someone else who cares about their customers..please!"

If I could do it all over again I would never have signed a contract with this company. The best experince with this company was meeting with their initial sales consultant after that it all went down hill and fast. Communication with my Solar Lead was sparse at best unless ...

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Fred
"Good quality installation, but customer support is terrible"
Reviewed Aug 11, 2016
"Good quality installation, but customer support is terrible"

The sales process was smooth, and the installation (which they scheduled a few months out) came 3 weeks early. The on-site team was professional and did a great job installing the hardware, but there seemed to be some confusion by our project manager about who would own the installation after ...

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djcarr
"Happy so far..."
Reviewed Jun 30, 2016
"Happy so far..."

The staff at Direct Energy Solar were very responsive, knowledgeable and efficient. The only concern I have is that they do not have customer support other than during business hours (nor does Enphase); so any issues that come up during weekends or holidays have to wait.

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mikemassagli
"Great experience from end to end"
Reviewed Jun 12, 2016
"Great experience from end to end"

From the initial evaluation and sales stage through project design, installation and activation all of Direct Energy's team provided excellent support and did their jobs competently and efficiently. My system has been live for nearly 2 months and appears to be delivering as projected. Ask me how it's going 2 ...

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1 out of 1 people found this review helpful
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wahsup
"Pleased with Direct Energy Solar"
Reviewed Feb 28, 2016
"Pleased with Direct Energy Solar"

Completely satisfied with my new solar system installation everybody was very professional and did a very quality installation easy company to work with

1 out of 1 people found this review helpful
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dtsdoc
"Solar review"
Reviewed Feb 23, 2016
"Solar review"

Somewhat helpful salesperson, especially with the financing. The need to complete the project before the end of 2015 was stressed, and they worked hard to get it done. After the "sale," was difficult to get through to the salesperson, though the project manager was superb.

2 out of 2 people found this review helpful
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joyce
"a good choice"
Reviewed Feb 13, 2016
"a good choice"

my installation is relatively new so i cannot comment on value and quality. i can say that service and responsiveness is A+++++++. i am proud to reduce my carbon footprint, and i look forward to saving money too.

1 out of 1 people found this review helpful
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micahdonahue
"Terrific experience"
Reviewed Feb 08, 2016
"Terrific experience"

I highly recommend Direct Energy solar. They did a 26-panel single array on our home in Newburyport, MA in fall of 2015. They were able to work w/ our home's "historic" atypical roof structure AND provided a great no-collateral loan package so we can own the system -- neither of which ...

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2 out of 2 people found this review helpful
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majordeegan
"Seamless solar installation"
Reviewed Feb 05, 2016
"Seamless solar installation"

I have to say that I always wanted to go solar but never had the upfront cash to afford it. After my first meeting with our salesperson, it seemed to good to be true. The ease, the timeframe, and most of all the NO UPFRONT COST!! Throughout the entire process ...

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2 out of 2 people found this review helpful
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Beihoff
"Professionalism at it finest!"
Reviewed Feb 01, 2016
"Professionalism at it finest!"

Direct Energy Solar was professional from start to finish. Questions were answered promptly with great explanation of the process and technology.

1 out of 1 people found this review helpful
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jdinicol
"A good choice"
Reviewed Jan 15, 2016
"A good choice"

This company is a good choice. They did everything they were going to do, when they said they were going to do it, and how they were going to do it. Nothing was hidden or manipulative. Even the sales guy wasn't that slippery! Of your three finalists, this company should ...

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2 out of 2 people found this review helpful
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tom.nguyen
"Great service"
Reviewed Jan 14, 2016
"Great service"

The entire process was easy. 1) Education 2) Contract Terms 3) Installation. I had contact with three different people but the project manager for the installation was the one I had most of my contact with.

Great group to deal with. Much better than other solar companies I was dealing ...

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2 out of 2 people found this review helpful
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dswett42
"Decent Install Experience"
Reviewed Jan 14, 2016
"Decent Install Experience"

Direct Energy Solar did a decent job on the install during the panicked rush that was the end of 2015, when everybody was trying to get their system installed before the tax breaks ran out.
The sales guy was good, my project manager was excellent, the panel installers were good ...

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2 out of 2 people found this review helpful
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jralphkel
"Direct Energy"
Reviewed Jan 14, 2016
"Direct Energy"

I had many companies come out and Direct Energy was by far the most knowledgeable. They answered every question I had and then some. The install teams were excellent. They were very professional and courteous and kept me in the loop at every step.

2 out of 2 people found this review helpful
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psports
"Typical Salesperson "
Reviewed Jan 14, 2016
"Typical Salesperson "

This is my opinion with a typical sales person,
Sales person tells you everything that you want to hear, then, does not deliver once the product is put on your house.
Sales person's job is to follow up to see how the job is going or how the job went ...

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2 out of 2 people found this review helpful
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mngottlieb
"They do what they say and they do it on time"
Reviewed Jan 14, 2016
"They do what they say and they do it on time"

From initial quote to completion of installation everything came off without a hitch. Work was performed on time and in the way that was described. No surprises. No hidden costs. Result-- system performing as predicted so far. Would recommend Direct Energy Solar highly and without reservation. Also with incentives for ...

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2 out of 2 people found this review helpful
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kosaryc
"Horrible Customer Service"
Reviewed Jan 04, 2016
"Horrible Customer Service"

Have been waiting for months to have several failed microinverters replaced (a continual issue with the Enphase M190's). They do not answer emails. They do not answer the phone (unless you are calling to install a new array).

2 out of 2 people found this review helpful
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