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SOLAR TOPPS, LLC - Profile & Reviews

Solar Topps Engineering and installation of solar photovoltaic PV systems for residential, commercial, and Industrial applications.
COVID 19 UPDATE:
Solar Topps is fully operational during this crisis and you can expect no delays in your installation. Additionally we are more than happy to meet with you virtually, in person (masks & social distancing) or via an old fashioned phone call!

27 reviews

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  • "Great service, sales rep Sean Obrien is amazing!"

    Reviewed Oct 14, 2020
    "Great service, sales rep Sean Obrien is amazing!"

    Reviewed Oct 14, 2020

    Solar Topps came in with the best quote on EnergySage, most of the rest refused to install micro inverters like I wanted. Not only did Sean Obrien agree with me, his price was better than the other companies that wanted to use cheaper string inverters! 25+ year warranty on panels and inverters sealed the deal too!

    They even installed on my south facing metal garage roof, some of the biggest names in the industry refused because it wasn’t a simple install.

  • "Responsive to requests for info, up to a point"

    Reviewed Sep 29, 2020
    "Responsive to requests for info, up to a point"

    Reviewed Sep 29, 2020

    We learned about EnergySage abit late in our quest for solar installers; we had already engaged several others (thru SRP references and Yelp/Google reviews), so had tentatively made a decision on a couple ways to go. Sean was very helpful up to the point of getting customer references we could contact; we were highly interested in battery-backup in concert with our solar panels, but there were no references forthcoming. We asked for manufactured home references, the only ones available were in Yuma -- no big deal, I just wanted to confirm (directly with a customer) that the installers knew what they were doing. I am guessing that local (to Mesa) customers with battery and solar were so new, they weren't ready to share their experiences. So, having had no direct contact with a real customer, we went with one of our original two choices. For us, it is a big deal to be able to converse with a real customer who's solar configuration/interests and style of home matches ours.

    Sean O'Brien
    Installer
    Response from SOLAR TOPPS, LLC
    Responded Sep 29, 2020
    Response from SOLAR TOPPS, LLC
    Responded Sep 29, 2020

    Hi Don,
    I am sorry you feel I let you down. As I mentioned the only manufactured homes I had were in Yuma which is APS and far different billing and post solar rate plans and none of those customers had batteries. I felt like I would be doing you a disservice if I put you in contact with them as solar savings is a much different proposition in APS service territory particularly without a battery and completely different net metering & higher buyback rates. The savings would be far higher in that case than with SRP. I didn't want you to get a false impression. I was still waiting to hear back from a few SRP customers that we have recently installed batteries for but then was informed of this review and your decision to move forward with a different provider.
    Thank you for your time & consideration and all the best.

    Sean O'Brien
    Sales Manager
    Solar Topps

  • "Solar system"

    Reviewed Sep 22, 2020

    Sales rep. Tech support and technicians are profesional and helping throughout the whole installation prowess. I will your company to my friends.

  • "Fast, Responsive, High Quality"

    Reviewed Sep 15, 2020
    "Fast, Responsive, High Quality"

    Reviewed Sep 15, 2020

    I've been thoroughly impressed with Solar Topps from throughout the entire process. We went from quote to powering on the system in just 8 weeks, despite the pandemic, thanks to their timeliness, responsiveness, and frequent communication.
    They completely handled the miasma of permitting and approvals from the city, power company, and our HOA making the whole process smooth and seamless. I especially appreciated their ability to work around our work from home schedule while keeping pace on the project.
    The installation looks great and they took the extra effort to do their own pre-inspection to make sure everything went as smooth as possible for the city inspection.
    I would gladly recommend Solar Topps to anyone considering solar!

  • "Kept their promise"

    Reviewed Sep 03, 2020

    During this COVID-19 outbreak, Solar Topps has been there for our family when it mattered most. With our current financial situation we knew that saving money on our electric bill would make a huge difference for us. We wanted to have our system up and running as quickly as we could. Joan and her team had our system turned on within 2.5 months. We were so impressed by this, especially considering all of the shut downs that were impacting our permitting and inspection timelines. But they made it happen! We are so happy to finally have our system running and helping us save money, especially when every bit counts. We will be recommending this company to all of our friends and neighbors that are considering going solar.

  • "On time and on budget"

    Reviewed Aug 12, 2020

    Great install, seamless communication. Great pricing on best quality materials. Easy recommendation.

  • "Best service"

    Reviewed Jul 23, 2020

    We recently got our solar system up and running, and we could not have been happier with choosing solar topps they are a local company they been around for over a decade when we start our search they welcome us to the office to meet the team and see that equipment we were going to install on our home. It was really nice to put a face to the name anytime I had a question I could call or send them an email and would either receive an immediate response or hear from someone within a few hours they kept everything simple and made sure I knew what I was going on with my install at all time. Seriously great company that really knows what they are doing!

  • "Good service and product"

    Reviewed May 18, 2020

    There was a problem shortly after installation where a string of the panels weren't producing properly, but they proactively informed us about it and fixed it. A couple months later, I reached back out for help with a rebate from Panasonic, and they helped me get the documentation I needed for it too. Overall good experience, and already seeing a big difference in power bills!

    Sean O'Brien
    Installer
    Response from SOLAR TOPPS, LLC
    Responded May 18, 2020
    Response from SOLAR TOPPS, LLC
    Responded May 18, 2020

    Thanks to Alex & Amy,
    Appreciate the kind words! Our job really just begins @ installation. We are here to support the system and customers for the full 25 year warranty period! It's not just for show we really mean it!

  • "Solid easy setup, albeit a bit delayed"

    Reviewed Mar 31, 2020
    "Solid easy setup, albeit a bit delayed"

    Reviewed Mar 31, 2020

    Every person I spoke to was helpful and friendly. Panels have been actively generating for over a month without issue.

    Neal Uppal
    Installer
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020

    Thank you for your positive feedback. We strive to provide the best service possible before, during and well-after your installation. We are always here to assist if the need arises.

  • "Tim K. Great company to work with"

    Reviewed Mar 16, 2020
    "Tim K. Great company to work with"

    Reviewed Mar 16, 2020

    Solar Topps was a Energy Sage listing for my area and as such I requested a quote. From that point forward the level of honesty, integrity, guidance thru the process, install and follow-up were and continue to be exemplary. They offered the type of modular solar product we were wanting for our home and would recommend them to anyone looking to install solar.

    Sean O'Brien
    Installer
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020

    Thanks for the great review! We always strive to satisfy the customer from contract to commissioning! Additionally we offer the best products and pricing in the state along with extraordinary customer service. Please reach out to us if you need any further assistance with your solar system.

  • "New Solar System"

    Reviewed Feb 29, 2020

    After getting information and quotes from a few different companies we decided to go with Panasonic HIT panels with Enphase's microinverters and Solar Topps as the installer. The Solar Topps (Sean as the sales person) gave us a very competitive quote on a 11.88 kW (DC) system. The entire project, from the day we signed the contract until we got hooked up to the grid, took around 3 months.
    Overall we are very happy with the quality of their work. During the process they did show great desire to meet all of our needs. If there is an area that could improve it is their responsiveness. Maybe that is something specific for solar industry and it can't be done differently but we always had impression that every time when something needed to be done, we were informed at the last moment about it, even in those situations where our assistance was necessary.
    At the end of day we're really happy we chose Solar Topps as our installer.

    Sean O'Brien
    Installer
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020
    Response from SOLAR TOPPS, LLC
    Responded Apr 01, 2020

    Thank you immensely for the kind words and positive review.
    Solar Topps aims to be the #1 solar provider in and around the valley.
    Please feel free to reach out if there is anything further we can assist you with!

  • "Best communication ever"

    Reviewed Feb 26, 2020

    I spent approximately three months researching several companies. A total of six companies came out to my house and each one told me a different story and why I needed to purchase their product. I found the Energysage website which was very informative all I did was put in my information and they gave me three different companies to choose from with their recommendations as professionals. I ended up choosing Solar Topps after talking with Sean Obrien. Everything was set up over the phone, I told him exactly what I wanted and he didn’t try to up sell anything. The whole process start to finish only took about three months. The longest process was waiting for inspections. When the guys from Solar Topps showed up to put the panels on they were very professional and took their time. It took about three days for them to finish the entire roof which was very nice because it gave me a sense that they took pride in their work since I’ve sen and heard other solar companies install in less than a day and brag about it.I’ve already seen a credit on my first energy bill and I owe it to the entire crew at solar Topps for doing an excellent job.

  • "Great Investment with peace of mind!"

    Reviewed Feb 04, 2020
    "Great Investment with peace of mind!"

    Reviewed Feb 04, 2020

    I spent months researching at least a dozen solar companies and their products. I really wanted to understand the big picture to decide if purchase vs lease made the most sense for our needs. I evaluated the brands of panels and inverters in depth. Solar Topps was very patient and helpful in the process. They ultimately came to the table with the best product and the best competitive price. It was such a positive experience that two of my neighbors also went with Solar Topps for their solar needs. The leadership team of the company took the time to make sure I understood everything about the process and product. They worked with me to customize the system to meet my goals and went above and beyond to accommodate my special requests, despite not being the easier solution. My only regret is that technology has since advanced and wish we had the usage metering and wireless reporting capabilities. But as a whole, the system production continues to exceed our expectation. I never worry about our energy bill and even converted to a heat pump furnace to use the overage in production!

  • "Stellar"

    Reviewed Jan 23, 2020

    I usually don’t write reviews, but I couldn’t help myself after reading some of the unfair reviews written by people who have no business writing reviews. Even my 3rd grader knows you can’t produce power with solar at night.
    I have found my interaction with Solar Topps nothing less than exceptional.
    They have provided me a clear and concise education as well as the best pricing on the best equipment available.
    When I’m ready to buy, it will be from Solar Topps.
    There is so much misinformation out there perpetuated by “salesmen” that it’s difficult to get to the truth, but I have verified everything that Steve and Solar Topps has said, which is very refreshing.
    I highly recommend this company and the Energy Sage platform.

  • "1 Star"

    Reviewed Oct 24, 2019
    "1 Star"

    Reviewed Oct 24, 2019

    This place called back to talk about the review and wanted to work with me this time around.

    Unfortunately, though, it was just way too pushy. The entire process was complicated and my roof estimate was inaccurate as it turns out. Don't let sales guys tell you your solar panels aren't beneficial in places you don't have sun. That is an absolute lie since Solar Panels work on cloudy days, and even very bright moony nights.

    Something about this place gives me bad vibes and now looking back at new reviews.
    It looks like I might be right. I was called by this place a million times and then had to give my blessing over the phone that my review was resolved as a misunderstanding.

    Don't be fooled, it is much cheaper than this to do solar energy. SRP will even pay you for it. It doesn't take 6 years. Most successful options take 6 months to 2 years meaning it won't take long for it to benefit! Just gotta do it!

    (sources: https://www.worldwildlife.org/stories/solar-power-facts-busting-7-common-myths )

    *Old Review*
    Reading the reviews were great! Speaking with the manager Stever Unger was less than impressive however.

    Before I even told him what our project was he told us no he wouldn't put solar panels at our address.

    In his defense, shared roofs with other neighbors you would think cannot be done. Solar Topps either got in trouble doing them in the past because they weren't done properly. Or they don't fully understand the project I never got to explain to them.

    Keep in mind, I have already received 6 great quotes from other places. If I'm not mistaken either Steve.. A Solar Site Survey can be conducted on private townhomes shared or not shared. We have already had one done and our HOA approves.

    Please do the needful.

    Tony Porter
    Installer
    Response from SOLAR TOPPS, LLC
    Responded Jan 17, 2020
    Response from SOLAR TOPPS, LLC
    Responded Jan 17, 2020

    As the Internet Sales Director for Solar Topps I contacted this customer and have been assured by Trevor that there is no longer any issue with our advice in this case.
    This homeowners residence is unsuitable for solar based on site specific conditions (all North facing) and the customer's expectations.

    Tony Porter
    Internet Sales Director
    Solar Topps
    480 940-1201 ext 141
    tporter@solartopps.com

  • "When only the best will do"

    Reviewed Jul 31, 2019

    Solar Topps, had the best price after checking with 4 other companies. They had a fast install, great crew not to mention their sale rep who knew solar inside and out. Highly recommend this company you will not be sorry.

    2 people found this helpful
  • "Great company, great service"

    Reviewed Jul 26, 2019

    We have chosen to go with Solar Topps for our last two homes and have been very happy. They have treated us as a valued customer and have always been very responsive to our needs. There are a lot of solar companies to choose from but we have no regrets with our choice

    4 people found this helpful
  • "Great Solar Company"

    Reviewed Jun 28, 2019

    Great experience working with this company and I'm loving the savings

    2 people found this helpful
  • "Professional Installation"

    Reviewed Jun 28, 2019

    This company made the entire process of going solar very easy and they did an excellent job!

  • "Excellent Customer Service"

    Reviewed Jun 28, 2019

    Everyone was very professional and customer service has been superb. Would highly recommend this company!

    1 person found this helpful
  • "Good Company"

    Reviewed Jun 27, 2019

    Great company to work with. They are timely and efficient. They are knowledgeable and willing to take the time to answer all your questions.

  • "Thank you for the outstanding service"

    Reviewed Jun 27, 2019
    "Thank you for the outstanding service"

    Reviewed Jun 27, 2019

    The effort that went into providing my family and I with solar energy was out standing from the first contact through the Installation process and the customer service afterwards thank you for your great work.

  • "Quick Service"

    Reviewed Jun 27, 2019

    Something happened with my solar panels and solar topps' customer service contacted me before I realized there was a problem. They sent someone out very fast to fix the problem. I was very pleased with the initiative that was taken on my behalf, the speedy service and the efficiency of it all.

    3 people found this helpful
  • "5 Stars"

    Reviewed Jun 20, 2019

    They are awesome and were helpful through the whole project. I know it isn't true, but it seemed like all of the employees were just focused on my project because it went so well and went by so fast.

    1 person found this helpful
  • "Highly recommended"

    Reviewed Jun 13, 2019

    From the start the customer care was fantastic. The process was smooth and painless. I would absolutely recommend Solar Topps to anyone wanting a solar system.

    1 person found this helpful
  • "Excellent Service"

    Reviewed Jun 07, 2019

    Very happy from time of requirement to plan to implementation. System is up and running in no time.

    3 people found this helpful
  • "Good solar company"

    Reviewed Jun 06, 2019

    I had my install back in October of 2018, I was happy with the service and communication from solartopps. I shopped around with 3 other companies and was happy with my decision to go with this company. I would recommend to my friends and family.

    1 person found this helpful
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Since forming in 2009, Solar Topps has been dedicated to setting and meeting a higher standard when it comes to photovoltaic (“PV”) Engineering, engineering and installation. Solar Topps has consistently delivered the highest performing PV systems to a steadily growing, very knowledgeable, and fully satisfied customer base. Our success comes from our commitment to details needed to achieve our goals of making solar easy, affordable and hassle-free to generate more savings for our customers.

Solar Topps offers many avenues to reaching your goal of obtaining a PV system for your family. We have several financing, lease and cash options. Any and all options can be gone over to see what fits the needs of your family best.

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Established

2009

SOLAR TOPPS, LLC Headquarters

102 S. 28th Street
Phoenix, AZ
85034 United States

Local Offices (1)

  • 102 S 28th St
    Phoenix, AZ 85034

Workmanship Warranty

Roof Mount warranty is the longer of 10 years or we will match any existing roof warranty

25 Year Workmanship and Materials

25 Year Performance Guarantee

Affiliations

SRP Preferred Installer

APS Solar Innovation Study 75 Approved Installer

Certifications

NABCEP Certification: PV Installation Professional #110112-15

Better Business Bureau Accredited with A+ Rating

Licenses

Arizona ROC: 264969 K-11

Insurance

General Liability $2,000,000

States served by SOLAR TOPPS, LLC

  • Arizona AZ