SOLAR TOPPS, LLC - Profile & Reviews

I spoke to several sales reps in my long journey for solar. There last gentleman Tony was pleasant (felt like a small outfit), however I felt like I was never getting any conversation that went a layer deeper on the equipment or quality of what I was buying. At first they recommended Panasonic, but they were offering 330,s and I found out that they made 340's. They came back with REC but also couldn't provide accurate details on the panel type, they first offered me 370,then came back with lower panel last minute. I was able to get some information from a friend of mine that was in the industry & decided to go with another company based on what I heard.

There was a problem shortly after installation where a string of the panels weren't producing properly, but they proactively informed us about it and fixed it. A couple months later, I reached back out for help with a rebate from Panasonic, and they helped me get the documentation I needed for it too. Overall good experience, and already seeing a big difference in power bills!

Every person I spoke to was helpful and friendly. Panels have been actively generating for over a month without issue.

Solar Topps was a Energy Sage listing for my area and as such I requested a quote. From that point forward the level of honesty, integrity, guidance thru the process, install and follow-up were and continue to be exemplary. They offered the type of modular solar product we were wanting for our home and would recommend them to anyone looking to install solar.

After getting information and quotes from a few different companies we decided to go with Panasonic HIT panels with Enphase's microinverters and Solar Topps as the installer. The Solar Topps (Sean as the sales person) gave us a very competitive quote on a 11.88 kW (DC) system. The entire project, from the day we signed the contract until we got hooked up to the grid, took around 3 months.
Overall we are very happy with the quality of their work. During the process they did show great desire to meet all of our needs. If there is an area that could improve it is their responsiveness. Maybe that is something specific for solar industry and it can't be done differently but we always had impression that every time when something needed to be done, we were informed at the last moment about it, even in those situations where our assistance was necessary.
At the end of day we're really happy we chose Solar Topps as our installer.

I spent approximately three months researching several companies. A total of six companies came out to my house and each one told me a different story and why I needed to purchase their product. I found the Energysage website which was very informative all I did was put in my information and they gave me three different companies to choose from with their recommendations as professionals. I ended up choosing Solar Topps after talking with Sean Obrien. Everything was set up over the phone, I told him exactly what I wanted and he didn’t try to up sell anything. The whole process start to finish only took about three months. The longest process was waiting for inspections. When the guys from Solar Topps showed up to put the panels on they were very professional and took their time. It took about three days for them to finish the entire roof which was very nice because it gave me a sense that they took pride in their work since I’ve sen and heard other solar companies install in less than a day and brag about it.I’ve already seen a credit on my first energy bill and I owe it to the entire crew at solar Topps for doing an excellent job.

I spent months researching at least a dozen solar companies and their products. I really wanted to understand the big picture to decide if purchase vs lease made the most sense for our needs. I evaluated the brands of panels and inverters in depth. Solar Topps was very patient and helpful in the process. They ultimately came to the table with the best product and the best competitive price. It was such a positive experience that two of my neighbors also went with Solar Topps for their solar needs. The leadership team of the company took the time to make sure I understood everything about the process and product. They worked with me to customize the system to meet my goals and went above and beyond to accommodate my special requests, despite not being the easier solution. My only regret is that technology has since advanced and wish we had the usage metering and wireless reporting capabilities. But as a whole, the system production continues to exceed our expectation. I never worry about our energy bill and even converted to a heat pump furnace to use the overage in production!

I usually don’t write reviews, but I couldn’t help myself after reading some of the unfair reviews written by people who have no business writing reviews. Even my 3rd grader knows you can’t produce power with solar at night.
I have found my interaction with Solar Topps nothing less than exceptional.
They have provided me a clear and concise education as well as the best pricing on the best equipment available.
When I’m ready to buy, it will be from Solar Topps.
There is so much misinformation out there perpetuated by “salesmen” that it’s difficult to get to the truth, but I have verified everything that Steve and Solar Topps has said, which is very refreshing.
I highly recommend this company and the Energy Sage platform.

I am hesitant on leaving a review for a company that I did not move forward with, however I am glad I didn’t. Solar Topps deliberately lied about their warranties, and with there being so many choices and so much information to know when going solar, there is no excuse for misinformation. The consultant I spoke with, confidently stated they were an authorized Panasonic installer, and with this status, they were able to honor 25 year warranties that they are in fact not able to honor. I asked for proof that they were able to provide these warranties, and Solar Topps just went dark on me. They are not a Panasonic Installer. I felt my experience with them was not one of trust and honesty. Going with another installer.

This place called back to talk about the review and wanted to work with me this time around.

Unfortunately, though, it was just way too pushy. The entire process was complicated and my roof estimate was inaccurate as it turns out. Don't let sales guys tell you your solar panels aren't beneficial in places you don't have sun. That is an absolute lie since Solar Panels work on cloudy days, and even very bright moony nights.

Something about this place gives me bad vibes and now looking back at new reviews.
It looks like I might be right. I was called by this place a million times and then had to give my blessing over the phone that my review was resolved as a misunderstanding.

Don't be fooled, it is much cheaper than this to do solar energy. SRP will even pay you for it. It doesn't take 6 years. Most successful options take 6 months to 2 years meaning it won't take long for it to benefit! Just gotta do it!

(sources: https://www.worldwildlife.org/stories/solar-power-facts-busting-7-common-myths )

*Old Review*
Reading the reviews were great! Speaking with the manager Stever Unger was less than impressive however.

Before I even told him what our project was he told us no he wouldn't put solar panels at our address.

In his defense, shared roofs with other neighbors you would think cannot be done. Solar Topps either got in trouble doing them in the past because they weren't done properly. Or they don't fully understand the project I never got to explain to them.

Keep in mind, I have already received 6 great quotes from other places. If I'm not mistaken either Steve.. A Solar Site Survey can be conducted on private townhomes shared or not shared. We have already had one done and our HOA approves.

Please do the needful.

Solar Topps, had the best price after checking with 4 other companies. They had a fast install, great crew not to mention their sale rep who knew solar inside and out. Highly recommend this company you will not be sorry.

We have chosen to go with Solar Topps for our last two homes and have been very happy. They have treated us as a valued customer and have always been very responsive to our needs. There are a lot of solar companies to choose from but we have no regrets with our choice

Great experience working with this company and I'm loving the savings

This company made the entire process of going solar very easy and they did an excellent job!

Everyone was very professional and customer service has been superb. Would highly recommend this company!

Great company to work with. They are timely and efficient. They are knowledgeable and willing to take the time to answer all your questions.

The effort that went into providing my family and I with solar energy was out standing from the first contact through the Installation process and the customer service afterwards thank you for your great work.

Something happened with my solar panels and solar topps' customer service contacted me before I realized there was a problem. They sent someone out very fast to fix the problem. I was very pleased with the initiative that was taken on my behalf, the speedy service and the efficiency of it all.

They are awesome and were helpful through the whole project. I know it isn't true, but it seemed like all of the employees were just focused on my project because it went so well and went by so fast.

From the start the customer care was fantastic. The process was smooth and painless. I would absolutely recommend Solar Topps to anyone wanting a solar system.

Very happy from time of requirement to plan to implementation. System is up and running in no time.

I had my install back in October of 2018, I was happy with the service and communication from solartopps. I shopped around with 3 other companies and was happy with my decision to go with this company. I would recommend to my friends and family.