Custom Solar Solutions

Excellent overall experience. I had considered and researched solar for a long time and found Custom Solar Solutions. I was immediately impressed by the attention to my specific needs and wants, and the solution the team engineered for my home exceeded what I thought was possible. It took longer than I expected, mostly due to working with the utility, but the result is a system that is lowering my monthly electrical bill by adding solar and letting me decide when I draw power from the utility. Plus I now have a whole-house UPS if the utility ever goes out. The installation team was great to work with, including things like aesthetic concerns in the final installation to make sure everyone in the family was happy with the result. If some day I have another home, I know who I'll be calling to add solar there as well.

The team did a really amazing job removing my old, dead inverter and upgrading to a Sol-Ark inverter with stackable HomeGrid batteries and also installed improved optimizers on my existing panels. My system is producing more and is now able to store some of the energy it produces without losing as much to the grid. And the PV Pro app actually helped me to identify a problem with my water heater because it was using insane amounts of energy. The team was also very friendly, hard-working, and enjoyable to work with.

So, last fall I began to look into Solar (rooftop panels). After doping research (I used EnergySage) I decided to go with the proposal from Custom Solar. I used a loan to finance the installation. Jordan Marshall was my contact and she answered all my questions and we were able to get everything done so I will qualify for the tax incentives on my 2024 taxes. All work was done professionally and quickly from the crew that installed the solar panels on my roof to the crew that did the wiring and battery/inverter installation in my basement. I have waited to get some results before posting a review. So I can confirm how pleased I am with the first results. My January, 2024 CobbEMC electric bill was $251 and my February, 2024 bill was $38! Yes the loan costs a little more than my January electric bill, but I'm certain come April, May, June, and the rest of summer that my saving will be an order of magnitude greater than the finance costs. I highly recommend Custom Solar. Jordan was great to work with, the installers were professional and didn't waste time, and I'm very pleased, actually could not be more pleased with my decision. I'm on Net Metering so I actually send some power back to the grid, further reducing my electric bill, and very important to me, I can get along WITHOUT the GRID. I'm my own electric company!

Custom Solar guided me through the entire process, from design (with Jordan) to installation, and obtaining permission to operate (with Kareem). The customer service was excellent, and the installation was done promptly and professionally. They efficiently handled a few inspector requests. When you hire Custom Solar, you can expect a team of knowledgeable and courteous professionals. They use top-notch products like Sol-Ark and Homegrid. For a reliable and high-quality solar system installation, I highly recommend Custom Solar.

As is pretty typical of me I put the cart before the horse and bought a bunch of solar equipment without having an installer lined up. I had no idea it would be so difficult to find an installer and was so glad that I found Custom Solar Solutions as they were not concerned with installing equipment that was not purchased through them. They were very responsive to my questions and didn't mind at all that I would be looking over their shoulders during the installation. They helped design a system that was even bigger than I had originally imagined. This is where the word "Custom" comes in their company name - they don't just slap solar panels on a roof plug them in and then call it a day and head off to their next job. From design to permitting to procurement to installation to commissioning and finally to county and utility approval all went seamlessly. I have no regrets at all with this company and wholeheartedly recommend them for anyone considering a solar installation. I have already contacted them for a battery expansion.

I had the guys at custom solar come install some panels and a backup battery after finding them on energysage. The whole experience overall was great. John is very knowledgeable and helped me select the right inverter and battery for my needs. The team that did the installation were great and their electrician worked some magic in getting conduit run through the walls without having to tear up the drywall on the second floor. The whole project came out looking great and I am pleased with the results. Can’t recommend these guys enough. If you are currently looking for a solar company help you with your project, you should look no further.