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Trinity Solar - Profile & Reviews

As a family owned company in business since 1994, Trinity Solar knows the importance of bringing value to our customers and doing so with integrity. We make going solar simple, allowing our customers to save their time and money for the things in life that matter most.

53 reviews

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  • "Would give 0 star if able"

    Reviewed Jun 16, 2021

    This company has no staff. No one returns your calls for repairs or replacement of nonfunctional panels. You have to keep paying Sunova but without a complete system. Panel out since 10/2020. Unable to be scheduled to repair. Had date finally given to us but no show no call no email Every time u call, you have to leave a message No one EVER calls back DO NOT HIRE OR GET SOLAR WITH TRINIty! You will regret it; we wish we never did!

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Jun 17, 2021
    Response from Trinity Solar
    Responded Jun 17, 2021

    Hi there, thank you for your feedback. It is our number one priority to provide our customers with top customer service and we're sorry we missed the mark here, but we're happy to learn that a crew will be out on Monday to repair your panel!

  • "No one in the company care about the customer once Trinity gets the money."

    Reviewed
    "No one in the company care about the customer once Trinity gets the money."

    Reviewed May 24, 2021

    My solar system was installed by Trinity in 2015 on my 20 year old roof with 3 layers of shingles and damaged the roof in the process. The system stopped working in June 2019 and till now (May 24th 2021) it is not repaired. I've been fighting with Trinity and Sunnova over the repairs for years. Finally I gave up. Recently the North Hempstead Town office called and told me that there is a work permit opened by Trinity Solar and need to be closed. Ever since I am trying to reach Trinity again and they don’t have an answer. Don’t know what to do now. So please be very careful if you are planning to use them. Worst company and customer service ever. I would not recommend them to anyone!
    No one in the company care about the customer once Trinity gets the money.

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Jun 07, 2021
    Response from Trinity Solar
    Responded Jun 07, 2021

    Thank you for your feedback. Trinity Solar is happy to close out the open permit as soon as the invoice is paid for contracted work performed. We look forward to resolving this ASAP.

  • "Mess of an install"

    Reviewed Apr 07, 2021

    Just had there installers finish at my house. They left dirt and fiberglass insulation all over, made a mess in the bathroom, ran conduit through the middle of the attic so its going to be a pain every time i need to work on something up there, crushed down the insulation in the attic where they were working, installed a new ground with the top above grade so my mower will catch on it.
    It looks like a bad self install, not something a shop that knows what there doing would have left.

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Apr 08, 2021
    Response from Trinity Solar
    Responded Apr 08, 2021

    Thanks for the feedback Tim. Please contact us at customer.service@Trinity-Solar.com or 888-865-7300 so we can make this right for you.

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We believe solar energy is the most practical form of power on the planet and seek to make it accessible to as many people as possible. Our cost-effective energy solutions and related services cultivate a greener America - one that leaves a lasting impression on future generations.

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Electrical Contracting
  • General Contracting
  • Solar Repair & Maintenance
  • Community Solar
  • Energy Efficiency
  • Solar PV
  • Energy Storage
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Established

1994

Trinity Solar Headquarters

2211 Allenwood Road
Wall, NJ
07719 USA

Local Offices (7)

  • 7 McKee Place
    Cheshire, CT 06410
  • 4 Open Square Way - Suite 410
    Holyoke, MA 01040
  • 20 Patterson Brook Road - Unit 1
    West Wareham, MA 02576
  • 2180 Fifth Ave - Unit 1
    Ronkonkoma, NY 11779
  • 62 Leone Lane
    Chester, NY 10918
  • 7455 New Ridge Road - Suite C, D, E
    Hanover, MD 21076
  • 100 Corporate Drive - Building 1, Suite 170
    Reading, PA 19605
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Workmanship Warranty

Along with the manufacturer's pass-through warranties, Trinity warrants the system to be free from defects in material and workmanship for a minimum of 5 years.

Certifications

NABCEP Certified Solar PV Installer - Bill Condit (091308-48) / Kevin Kura (091308-29)
BBB Accredited Business

Licenses

NJ, Electrical Contractor Business Permit: 34EB01547400
NJ, Home Improvement Contractor: 13VH01244300
Rhode Island Contractors’ Registration and Licensing Board Registration No. 39372
Rhode Island Renewable Energy Prof REPC-126
CT, Master Electric Contractor # ELC.0195559-E1
CT, Home Improvement Contractor # HIC.0635520
MA, Master Electric Contractor # 4434 A1
MA, Home Improvement Contractor # 170355
NY/LI, Nassau County Home Improvement Contractor #H.2409780100
NY/LI, Suffolk County Home Improvement Contractor #52821-H
NY/LI, Southhampton Home Improvement Contractor #L004203
NY, jurisdictions, license or registration information furnished upon request.
MD, Master Electric Contractor # 11834
MD, Home Improvement Contractor # 132333
PA, Home Improvement Contractor # PA128551

Insurance

Commercial General Liability / Automotive / Workers Compensation / Errors & Omissions

States served by Trinity Solar

  • California CA ,
  • Connecticut CT ,
  • Delaware DE ,
  • Maryland MD ,
  • Massachusetts MA ,
  • New Jersey NJ ,
  • New York NY ,
  • Pennsylvania PA ,
  • Rhode Island RI