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Trinity Solar - Profile & Reviews

Trinity Solar is an installer of solar photovoltaic (PV) systems for residential and commercial projects, serving clients in CT, DE, MA, MD, NJ, NY, PA, and RI. Trinity Solar works with various financing partners providing loans, leases and power purchase agreements.

47 reviews

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  • "LIARS LIARS LIARS - Don’t go with Trinity Solar"

    Reviewed Nov 05, 2020
    "LIARS LIARS LIARS - Don’t go with Trinity Solar"

    Reviewed Nov 05, 2020

    It has been nothing but lies with Trinity Solar since day 1. Panels were installed 7/20-7/21/20. Installation was sloppy, pieces of Panels left laying in the yard, they tried to leave a hole in my foundation the size of a Clementine. I could see sunlight through the hole into my basement. Then they tried to say they didn’t make the hole. Refused to fix it until I demanded it to be fixed before the left. Told me that 1st bill would be due 30 days after panels were turned on which was 10/16/20, but Sunnova debited my account just 7 days later for $193.05 when the amount was supposed to be $173 but after 30 days. Was told that panels would be mine at end of lease and no further payments would be needed. Also told that at 101% Solar so my electric bill from PP&L would only be $18 a month and I would receive a check for excess power from PP&L yet PP&L told me they don’t pay for surplus now! Changed the terms and payment amounts, was told I would get a refund for the payment that was taken out after 7 days now today I was told it was denied. Also told that if I decide to sell my house and the buyer doesn’t want the solar panels they would remove them at no cost! ANOTHER LIE!!! These Panels are on my roof for the next 25 years regardless who owns the house? Payments were only supposed to increase by 1.5% per year and cost was to be less than PP&L, ANOTHER LIE! I’ve asked Numerous times for panels to be removed and they won’t take them off. They are LIARS!! Beware of Trinity Solar! Next step is BBB and Attorney General’s office. They need to get their panels off my roof!

  • "my experience with Trinity"

    Reviewed Oct 19, 2020

    Trininty solar is horrible. We had our panes for a few years now and I want them to come get them off our roof. When the first got them we were quoted one set price and over the years the price has gone up and we keep getting some crazy excuse as to why. They don't handle the billing and the new billing folks, Solar Service Help, yo u can log onto to their billing portal. You call and on hold for about an hour for the person to tell let me transfer you.. My next step is the BBB. They probably won't post this cause it's a bad review but someone needs to know how horrible they are at customer service and every month take our money.

  • "TOOK ADVANTAGE OF A WOMAN"

    Reviewed Sep 22, 2020

    What do I know about a roof. Well now too much
    They went and put panels on a roof older then myself.
    Now they want $3,000 to take them off so the roofer can fix the roof. Salesman told us around $600. That was a lie. Now I am completely stuck and they could care less.
    SO SICK OF BEING LIED TO AND DONE WITH SALES REPS. NEVER AGAIN !!!
    Most dishonest people ever!!!

  • "Great Solar company to work with - absolutely hassle free."

    Reviewed Mar 28, 2020
    "Great Solar company to work with - absolutely hassle free."

    Reviewed Mar 28, 2020

    The overall experience for our solar system installation thru Trinity Solar was absolutely smooth. Trinity's Assistant District Manager - Matthew Leary handled our entire installation end-2-end and it has been an absolute pleasure to work with him. Us being new to the entire process Matt has been very thorough about making sure we understand every single step happening throughout. Trinity team as well has been very prompt and transparent about the each status update until the final installation date. Their professional team handles everything from day one - entire process walk thru, site inspection, county permissions, financing (if needed), final installation, co-ordination with energy service provider for turning on system. It truly was hassle free. We've also been receiving any assistance and follow up's from Matt post installation to make sure if any our questions are answered and we are completely satisfied. We truly appreciate their service and recommend Trinity Solar to anyone thinking about going solar.

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Mar 30, 2020
    Response from Trinity Solar
    Responded Mar 30, 2020

    Thank you very much. We're so pleased to hear that you had a phenomenal experience with Trinity Solar. Welcome to the family!

  • "Erin Buchansky"

    Reviewed Mar 25, 2020

    From the bottom of our hearts, we THANK Erin B! She listened, was patient and got to the root of our problem. She excels at customer service and is amazing with communication and care for her clients. She is an asset to Trinity and to every customer who she comes in contact with. Erin deserves a million stars!!!!

    Thank you very much for your drive, determination and always keeping us in the loop. Cannot thank Erin enough. Keep up the good work, you are amazing!

    Thank you!!!

    From Jenn and Scott Frey

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Mar 30, 2020
    Response from Trinity Solar
    Responded Mar 30, 2020

    Thank you very much Jenn and Scott. Erin is certainly a wonderful asset to our company. We're so glad she was able to help you.

  • "Greatful"

    Reviewed Mar 22, 2020

    After a frustrating experience dealing with Sunova solar, attempting to get a serviceman out to the house for a repair issue, I called Trinity. After speaking with Erin Buchanski, I had a service appointment scheduled, parts ordered and the job completed. In addition, Erin was able to have critter guards installed, due to squirrel damage. Erin was friendly, professional and listened to all my issues. Thank you Erin for all your help, you alleviated all my stress and got the job done. Thank you.

  • "Trinity Solar"

    Reviewed Feb 18, 2020

    I have used trinity solar on my home and have recommended trinity to family and friends, all of whom have obtained solar.! I always recommend Bill Platt as he is knowledgeable, personable, and always responds quickly. Without hesitation, I highly recommend Trinity Solar and Bill.

    Ed Merrick
    Supplier
    Response from Trinity Solar
    Responded Mar 30, 2020
    Response from Trinity Solar
    Responded Mar 30, 2020

    Thank you so much for this review. We're so happy to hear that you had a wonderful experience with Trinity Solar. Your recommendation is our highest compliment!

  • "Trinity Solar install"

    Reviewed Aug 15, 2019
    "Trinity Solar install"

    Reviewed Aug 15, 2019

    Sales rep Diane did a great job explaining system and my savings. The install team untouchables were professional and hard workers as they had to beat the weather. Great job.

  • "Did my homework and this is the best!!!"

    Reviewed May 11, 2019
    "Did my homework and this is the best!!!"

    Reviewed May 11, 2019

    Jeff from trinity solar was amazing from start to finish. Our experience couldn’t have been easier and enjoyable. Jeff and his team are true professionals that know what they are talking about. I can’t say enough great things about Trinity Solar, Jeff, and his entire team. If you are thinking about solar contact trinity. You won’t be disappointed.

  • "Ken Nastri is excellent!"

    Reviewed Feb 20, 2019

    Ken Nastri was so helpful and he answered all of my questions! I highly recommend Ken! My family and I are so grateful to have Trinity Solar!

  • "$300 Electric Bill to no more then $50 Electric Bill"

    Reviewed Sep 10, 2018
    "$300 Electric Bill to no more then $50 Electric Bill"

    Reviewed Sep 10, 2018

    My all electric home cost $300 a month in the summer! Since going solar the most I ever pay is $50. Great savings and great company.

  • "Solar panels for my home"

    Reviewed Mar 16, 2018

    Excellent decision, will highly recommend Trinity Solar for saving you on energy costs.

  • "Trinity Soilar & Grahams Crew"

    Reviewed Mar 14, 2018
    "Trinity Soilar & Grahams Crew"

    Reviewed Mar 14, 2018

    Trinity Solar is wonderful and Grahams Crew did a fantastic job of installing the solar panels. They were efficient, the work ethics was great and they were pleasant and informative when we asked questions. They cleaned up the work area when they were finished. Our Border Collie watched for them every day. I would highly recommend Trinity Solar, Grahams installation Crew, and our sales person Ben Sabean. We love our solar from Trinity.
    Wayne & Barb Perkins, Newport, PA

  • "Excellent customer service"

    Reviewed Mar 13, 2018

    Did a great job explaining concept. Very patient and polite

  • "Trinity Solar excellent choice for residential solar"

    Reviewed Mar 13, 2018
    "Trinity Solar excellent choice for residential solar"

    Reviewed Mar 13, 2018

    I would and have recommended Trinity for residential solar installations. Everyone from the sales rep, Matt Hermann, installation crew and recommended solar reporting vendor were courteous and professional. All time frames were kept and any issues that arose were resolved promptly. System operates flawlessly as promised and it's great to be freed from the power grid price fluctuations.

  • "Solar panels"

    Reviewed Mar 13, 2018
    "Solar panels"

    Reviewed Mar 13, 2018

    It really took along time for my panels too be installed..just happy that they are ginally done..now lets see how long gor the city to come out...do that can start saving already wasted enough time. Must day the guys th6zt came out were great....
    ..

    1 person found this helpful
  • "Trinity Solar"

    Reviewed Feb 21, 2018

    Brian’s crew did a great job. All of them were very neat and polite. They all went the extra mile to do a great installation

  • "I now get power from the sun"

    Reviewed Feb 12, 2018

    Brian kelleher from Trinity solar has been helpful and informative in the process of getting solar panels installed on my house with his help the process went quickly and painlessly

  • "Friendly service "

    Reviewed Feb 11, 2018

    My experience with Trinity Solar was responsive and down to earth. Brian Kelleher did a great job keeping the line of communication open to make sure me and my family had the best experience possible. Everything was handled in an efficient and professional manner. We recently turned our system on and I look forward to the savings. I would recommend Trinity Solar to anyone thinking about going solar.

  • "They are the best!"

    Reviewed Jan 10, 2018

    From friendly staff to excellent workmanship, I would not hesitate to recommend Trinity Solar. Trinity had done two installs for me already, a solar roof and a standby generator system. Both are working very well.

  • "Excellent Company"

    Reviewed Jan 04, 2018

    Trinity went above and beyond my expectations. I met with Dan Lyman who was very knowledgeable and took his time to explain how the program works and how I didn't have to pay for anything other than a lower guaranteed price for clean electricity. I had a lot of questions and he was very patient with me and answered all of my questions. I don't have a voice box and I use a hand held electrolarynx to speak. Sometimes its hard for people to understand me, but Dan understood very well. He also let his customer service team know that they may need to be patient when speaking on the phone with me. They also were very nice, and kept me informed and up to date about the install dates etc. The install guys were very professional and did a great Job, I can't thank them enough.. I asked them if they would be able to remove a 50 yr old TV antenna thats been an eyesore on my roof forever, and they not only took it down, but offered to cut it up and get rid of it for me. That was very helpful because my town would not have taken it away with the trash. The install went very well, I was a bit worried because there was snow on my roof, but they assured me thats not a problem. They came early and shoveled off the snow early and the sun melted the rest. They also shoveled the snow off my porch area which was very nice of them too. They were all wonderful, and I would highly recommend Trinity Solar.

  • "To long to be turned on"

    Reviewed Dec 22, 2017

    I'm good for now haven't had the opportunity to serve Any results do two panels not turned on I think it’s too long to have them inspect it and turned on that’s just my Opinion

  • "Very satisfied "

    Reviewed Dec 18, 2017

    Brian and his crew did an outstanding job installing the solar panels. The installation was done so well, very clean and professionally done. We are so satisfied with thier work.

  • "Best decision we ever made!!!"

    Reviewed Dec 09, 2017
    "Best decision we ever made!!!"

    Reviewed Dec 09, 2017

    My wife and I heard about Trinity Solar through good friends. Josh Kelac got back to us immediately after calling Trinity. His personality won us over! He came to our home and went over everything about solar . My wife and I had no questions because any questions we may have had were all answered in Josh’s explanation of what we would be getting with solar! The best part of all was that we NEVER felt pressured! Installation was done in one day and Josh was here at the house to check up on the work and to see if we had any questions. The crew that did the installation were professional and courteous . We are now anxiously awaiting to get started on getting free electricity. I highly recommend Trinity and , if I could, give Josh Kekac an extra 5 stars for his professionalism and knowledge on solar. He is an amazing guy and an asset to Trinity!

  • "Great Experience"

    Reviewed Dec 05, 2017

    Everyone at Trinity was great to work with. Sales, customer service and installers were all professional. Smooth and time efficient process. Would recommend without hesitation.

  • "Trinity team"

    Reviewed Dec 02, 2017

    Very happy,Daygan my sales rep was excellent,explained every single step in a way I understand everything 100%,,every time I had a question I called him on his phone he answered right away,,very patience,honest,he's the best...the group that came to install the panels excellent as well.

  • "Solar panel "

    Reviewed Nov 27, 2017

    This company received from me an A+++++ rating from me for outstanding service and communication.

  • "First solar experience "

    Reviewed Nov 09, 2017
    "First solar experience "

    Reviewed Nov 09, 2017

    Sales very clear, helpful, stayed in touch, responded quickly. Install quick and good decisions. Very satisfied so far with all services.
    Eric Wilson was terrific. And satisfied with installation.

    1 person found this helpful
  • "Very happy "

    Reviewed Nov 07, 2017
    "Very happy "

    Reviewed Nov 07, 2017

    A very pleasant experience with Trinity from beginning to end

  • "Great Decision"

    Reviewed Oct 29, 2017
    "Great Decision"

    Reviewed Oct 29, 2017

    We were contacted by Trinity Solar about installation of their product. Steve came to the house and spent about 3 hours with us. He explained the program and the installation process. Everything went smoothly. Steve has been available to us for any other questions or concerns we have. We would highly recommend Trinity Solar to family and friends.

  • "Class Act"

    Reviewed Oct 25, 2017
    "Class Act"

    Reviewed Oct 25, 2017

    Used Trinity Solar to go solar on my home. However due to unavoidable circumstances I had to back out of the process. Trinity Solar readily refunded my deposit. When I am ready to once again go forward with this process, I’ll certainly call them first.

  • "So far so good"

    Reviewed Oct 24, 2017

    I like Chris ( the rep). Easy to talk to, he’s very straight forward and so far, the plan has been followed as promised. Waiting for the final inspection and hopefully soon so I could actually say, I have a solar panel! Very efficient electrician and , installers Thank you!

  • "Trinity solar"

    Reviewed Oct 24, 2017

    Very professional team of installers. Crew manager was Rui. Crew got along well & took extra efforts to make sure everything was done correctly.

    1 person found this helpful
  • "Introduction to Trinity Solar"

    Reviewed Sep 27, 2017
    "Introduction to Trinity Solar"

    Reviewed Sep 27, 2017

    Although my wife and I decided not to go forward with a solar installation, I was very impressed by the Trinity Solar - Wall Township sales rep Douglas Walden. He was extremely courteous, very informative and helpful in addressing all my questions regarding a solar installation on my roof.

  • "My Solar "

    Reviewed Sep 23, 2017

    I just received my electric bill and was pleasantly surprised to learn that I no longer needed to be on budget billing and actually have a credit in the system for my electric bill.

  • "Great Service!"

    Reviewed Sep 15, 2017

    I recently had panels installed and and they did an amazing job. Installers were great and really knew their stuff! Can't say enough about my Sales Manager Anthony B. He has been very responsive and readily available by phone/text and I never felt like he was pushy with the sale. Extremely straight forward and honest! Highly recommend company! Looking forward to saving$$$$. Thank you, Jason B.

    1 person found this helpful
  • "Solar Company/Sunrun Trinity Solar"

    Reviewed Aug 29, 2017
    "Solar Company/Sunrun Trinity Solar"

    Reviewed Aug 29, 2017

    From the first meeting, with Rep. Ron Vandit and the installers, it was a professional crew. Any questions I had were answered. Work was done in one day and you didn't know that work was done at the end of the day. It was a very hot day when they did the work. Thank you Trinity.

    1 person found this helpful
  • "Solar"

    Reviewed Aug 27, 2017

    Great product. Ron was my salesman he was excellent. Would recommend.

    2 people found this helpful
  • "Trinity solar"

    Reviewed Jul 12, 2017

    We had the panels installed on my mothers house a couple months ago. We are very happy with the service. Chris gartland took us through the steps and was very easy to work with. He was very good at explaining everything and not pushy at all even when it took us extra time to decide. Thank you chris and trinity solar we are already saving a lot of money.

    1 person found this helpful
  • "Trinity Solar"

    Reviewed May 24, 2017

    I cannot say enough what a positive experience I have had with Trinity. From the initial conversations with rep Joe Kemmler, to the installation crew, right through to activation and subsequent savings, this has been nothing but a smooth process. The process was very transparent and everyone was very clear when communicating expected versus potential timelines even those that were out of their hands. At the end of the day our system was activated earlier than expected and now 6 months later we are still using the credit from our last actual payment to the electric company of $220 back in Oct. We have over $60 left and last months bill would have been less than $5 if we didn't have the credit...we are only in May...WOOHOO!!! We spoke with several solar companies before we decided on Trinity. If you are considering solar they are well worth your time to give them a shot!

    2 people found this helpful
  • "Made Solar Simple "

    Reviewed May 23, 2017
    "Made Solar Simple "

    Reviewed May 23, 2017

    My step-daughter Nancy told me to call Doug Walden of Trinity Solar to find out about solar. A guy at home depot tried explaining it to me but he didn't make sense.
    Doug took the time to explain how New Jersey Master Plan encourages homeowners to go solar. He showed me how I benefit, how his company benefits.
    Doug didn't BS or tried to sell me, he laid out the case for going solar with facts.

    1 person found this helpful
  • "outstanding!!!!"

    Reviewed May 21, 2017

    Just would like to make it known that Douglas Walden was beyond helpful on helping my family and I save money with our electric bill! Being under the stress as a new home owner, I was able to have some stress lifted off my shoulders! He has a passion for helping people save money and spreading the word of helping the Environment. Thank you and I'll be sure to spread the word!

    2 people found this helpful
  • "Solar panel"

    Reviewed May 19, 2017

    The installation was quick and the installers are very professional. We installed the panel in last Oct 2016 and has not run thru the full circle yet. We can see our electric bill is significant reduced when the outside weather is sunny.
    The only comment I have is the follow up action with the company . They should come back after the installation ( may be 6 months ) to ensure customers are fully understand the solar benefits. ie., report to GATS ,your electric bill after the solar panel live etc.,

    2 people found this helpful
  • "Smooth and fast in Massachusetts"

    Reviewed May 17, 2017
    "Smooth and fast in Massachusetts"

    Reviewed May 17, 2017

    We started this process early in the year and Mick Flaherty, our sales representative, was very helpful. He was willing to work around our schedules for meetings and was very responsive. We had some initial concerns about going with Trinity but we ultimately chose to do so and we were extremely happy we made the decision. We had a large system installed and were told it could take as long as three days but they completed the installation in the first day. We were told it could take 4 - 6 weeks to get the necessary inspections and the meter swapped out but Trinity again was able to work with our town and the electric company to expedite the process. We were able to turn the system on within 2 weeks of installation. The system looks clean on the roof and is generating power as expected. We would highly recommend Trinity in the Massachusetts area.

    2 people found this helpful
  • "Excellent Experience"

    Reviewed Apr 12, 2017

    Trinity Solar did a fantastic job during my whole solar process. It was an easy process for signing documents. Trinity's office staff were kind and courteous and answered all my questions and explained everything to me. They handled all of the paperwork and kept me in the loop regarding approvals and when install would take place. The installation crew was great, they walked me thru how the installation was going to happen and where the equipment was placed. They were very respectful and nice. My utility company approved my system operation and it was turned on very quickly after inspections.
    I received permission to operate in December and I have already seen savings on my electric bill! Great experience all around!

    2 people found this helpful
  • "Field Representative and Consultant Services"

    Reviewed Mar 14, 2017
    "Field Representative and Consultant Services"

    Reviewed Mar 14, 2017

    The initial appointment setup was professional, kind, prompt, and the gentleman followed up prior to the field rep/consultant (Travis) arriving. Travis was professional, knowledgeable, punctual, understanding, patient, and thorough.

    2 people found this helpful
  • "Wonderful experience "

    Reviewed Mar 09, 2017

    Russell my salesman was awesome answered all my questions, walked me through the whole process, set everything up for me, alls I had to do was be home for the install. Russell kept in contact with me throughout the whole process and he is just a phone call away to help me and or answer any questions I may have now. The installers showed up right in time and Tim the site boss was awesome as well, his crew was very friendly, neat and explained everything they were going to do. It took a day 1/2 to install all panels and when they were done they cleaned up my yard and it looked like they were never even there. My experience with Trinity Solar has be a great one and I would recommend them to others. They guarantee all there work if something is not right they come back for free and fix or repair it. Could not have had a better company, salesman or work crew do the job they did. TOTALLY AWESOME AND WELL WORTH IT!

    2 people found this helpful
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As one of the nation's longest-standing solar organizations and the largest independent residential solar installer in the U.S., Trinity prides itself in delivering high performing solar electric systems at cost effective prices. We also provide options to install solar with zero out of pocket expense.

We make solar simple. Trinity’s specialized departments handle every aspect of the solar process for our clients including the design, permitting, interconnection, installation, inspection, SREC brokering, and servicing of the solar electric system.

With more than 50,000 residential installations in operation, our clients have the peace of mind knowing the systems we build will stand the test of time.

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Established

1994

Trinity Solar Headquarters

2211 Allenwood Road
Wall, NJ
07719 USA

Workmanship Warranty

Along with the manufacturer's pass-through warranties, Trinity warrants the system to be free from defects in material and workmanship for a minimum of 5 years.

Certifications

NABCEP Certified Solar PV Installer - Bill Condit (091308-48) / Kevin Kura (091308-29)
BBB Accredited Business

Licenses

NJ, Electrical Contractor Business Permit: 34EB01547400
NJ, Home Improvement Contractor: 13VH01244300
Rhode Island Contractors’ Registration and Licensing Board Registration No. 39372
Rhode Island Renewable Energy Prof REPC-126
CT, Master Electric Contractor # ELC.0124054-E1
CT, Home Improvement Contractor # HIC.0635520
MA, Master Electric Contractor # 21233A
MA, Home Improvement Contractor # 170355
MA, Master Electric Contractor # 21233A
MA, Home Improvement Contractor # 170355
NY/LI, Nassau County Home Improvement Contractor #H.2409780100
NY/LI, Suffolk County Home Improvement Contractor #52821-H
NY/LI, Southhampton Home Improvement Contractor #L004203
NY, jurisdictions, license or registration information furnished upon request.
MD, Master Electric Contractor # 11834
MD, Home Improvement Contractor # 109285
PA, Home Improvement Contractor # PA128551

Insurance

Commercial General Liability / Automotive / Workers Compensation / Errors & Omissions

States served by Trinity Solar

  • Connecticut CT ,
  • Delaware DE ,
  • Maryland MD ,
  • Massachusetts MA ,
  • New Jersey NJ ,
  • New York NY ,
  • Pennsylvania PA ,
  • Rhode Island RI