Efficiency First and solar when it makes sense has always been our motto. EcoSmart Home Services is an authorized contractor for both Eversource and Unitied Illuminating in their energy efficiency programs. Our company can perform an audit and make recommendations that can lower the size of the solar array you need. We then explain how ownership is so much better than leasing and then we'll walk you through all the options.
We look forward to making sure you get the right sized system at the best price with the best products.
EcoSmart Home Services is a full service home improvement company that specializes in energy efficiency and solar. We are also authorized contractors with Eversource, UI and Home Depot which means all of our employees are background checked and badged. We truly believe customers pay our salary and we will work hard to earn your business and then to keep it.
We wanted to wait 6 months after installation of our solar panels to write this review. Ecosmart helped us with information on net metering, leasing vs owning, and state and federal rebates. Ultimately, my husband and I decided to purchase 16 LG panels. The whole job went smoothly. The electrician and installers were super nice. They took care of the permit process. The front office walked us through all the contracts and documents for the Enerbank loan and rebates which we filed with our taxes. So far so good! Our last two electric bills were less than $10.
Our only complaint is the Enphase Enlighten website. It monitors our solar generation and we can look at graphs depicting hourly, daily and monthly production. However, it does not breakdown electric output per panel. For that feature Enphase wanted a whopping $250.
EcoSmart initially presented themselves, and thereafter, conducted themselves very professionally. They explained the differences between purchasing outright, purchasing with financing, and leasing. They explained the equipment that would be used which was at the top as explained by other websites. Whereas other solar companies pushed leasing, we chose to purchase outright which required an initial outlay but provided us with a zero to very little monthly utility bill. We liked the idea of having a local company in existence long enough who has weathered previous ups and downs in the industry and our economy. And a local company meant a local phone call.
The staff was very professional both during the investigation period, the installation period and post installation which included the owner, the initial sale rep, the electrician, the panel installers and the support staff back at the office. They provided excellent guidance throughout the paperwork process, answered all of our questions promptly and knowledgeably, and we hardly knew they were here working on our roof or at the electric meter. Their projected time frame to start and complete was met. Service has been a strong point for them as they have followed up post completion via the phone, email, or actually re-visiting the house. We are very satisfied with our experience with EcoSmart.
EcoSmart went above and beyond my expectations. From the pricing and premium quality of the panels all the way through permitting, installation and inspection, the EcoSmart team was transparent and communicative the entire way. Their 25 year "bumper to bumper" warranty is the best I have seen out there along with one of the best financing options available on the market. Their commitment to their customers is very evident as the Owner Steve came out to personally do the final inspection with the utility company. Would highly recommend!