New England Solar Hot Water - Profile & Reviews

As of this date there are still issues that we do not have as much hot water as we used to get before the solar installation ..
Responsiveness to requests for adjustments and overall communication was very disappointing.

PRODUCT QUALITY IS EXCELENT, SERVICE HAS BEEN NO PROBLEM, & OPERATION OF THE SYSTEM HAS BEEN FLAWLESS. I HAVE BEEN VERY HAPPY WITH THE SYSTEM & WOULD RECOMEND IT TO ANYONE.

From the very beginning of the process we were pleased with NE Solar Hot Water. John was extremely thorough and knowledgeable when he came to our home to explain the system, options to meet our needs, and installation. Throughout the installation process John's professionalism and hard work went beyond all of our expectations to work with our less than cooperative roof company to ensure our warranty remained intact. Since the installation in June our system has been awesome, more efficient than we expected, more than enough hot water for the house and warmer than our previous tank was supplying. Every correspondence with N.E. Solar Hot Water was prompt, professional and always resolved any question or issue we had. From start to finish we absolutely could not have asked for anything more.

We had two systems installed on the same house. One has three panels and the other one has two panels system. The crew did a very neat and professional job on both installations. I would highly recommend this company to do any install.

Hello Kevin,
I am a retired school teacher and have discovered that I could do
something to help my family and I contribute to saving money, and
protect against some of the price rises that are impacting us all.
It is wonderful that you are considering installing a solar hot water
system in your home. I had my Secusol system installed in September of
2011. So far the system works great. All work was completed as
promised it took one day and if I had any concerns or questions, Dave
and Bruce were more than willing to go the extra mile to answer or
deal with them. I asked numerous questions and both gentlemen were
very attentive and timely in answering them either by email or phone.
I was quoted a price and had a review of the installation placement
and procedure. Just feel free to ask. Bruce, John and Dave will do their
best to give you a complete answer. The system as mentioned previously
works well. Very interesting to see the solar working more and more as
the season went from winter to spring. More daylight hours equals more
fuel oil savings because my oil fire heat and hot water system fires
less often. I hope to save at least 125 gallons of oil to heat my hot
water during the year. No servicing issues as of yet. After a few
years you might need to change the anode in the tank. Not a big
expense. I can say that NESHW is a efficient, well run company from my
experience thus far. The German made system has the complete 10 year
warranty. I completed my income taxes and the Federal 30% tax credit
and the state 15% credit was great to apply for savings in my budget.
You will need to follow up on some of the paperwork that is required.
It was not a big problem for me. Bruce or Dave I am sure will provide
guidance.
The 0% loan was obtained from BayCoast Bank. I had to up front $500.00
to begin the process. The $1135 CEC rebate was granted very quickly.
So, I was not out of pocket to long. I borrowed $6700 and the monthly
payment is $79.76. I know my Weil McClain oil burner is firing much
less to keep my water hot.April, May, June, July, August,
September.really looking forward to the hot water production.
.Kevin the system continues to work without issues,through 2015. Best
hot water productions continues to be during the months mention. Then
in November my boiler works more to provide heat for the house. So it
runs for the heat and hot water is produced also. So it barely runs
during 6 months is working for heat. Savings continues to be about 125
to 150 gallons of oil used per year.
Our citizens need to evaluate new and proven technology to help move
us forward towards energy independence and create a more sustainable
and renewable place for all of us.Keep moving forward.
I hope this information has been of some help.
Sincerely,
John Pacheco
508-252-3975

John Pacheco <johna.pacheco85@gmail.com>