Southern Exposure Solar

The entire experience has been great from my first meeting to the install all the way to my most recent power bill for the month of August being almost nothing in an all electric house. Grayson took the time to sit down and answer all my questions and show me some of the materials they used (and I confirmed by inspecting the materials during install) and always let me make a decision without pressure. I like their approach to the warranty and the local knowledge really helped the whole process in ways bigger companies cannot hope to do. The on-site installers were courteous and worked with me when I had accidentally scheduled some tree work and let them know someone else was coming. I also like that while they used different loan system than other solar companies, it will end up costing me less over the life of the loan.

I wish that every home renovation type process went as smoothly as Southern Exposure made the installation of solar panels. Grayson and Fred (the two founders) were both friendly, knowledgeable, and professional; as were their installation crew. Their pricing is competitive, and their warranties is among the best. I also appreciated that when evaluating a return on investment, Southern Exposure was the only company that took a pessimistic approach (they showed a worst-case scenario whereas everyone else made projections based on a best-case one). The team at SES was responsive to the questions that I had and made everything from beginning to end seamless. If you want quality work from a small business, then you won't go wrong with Southern Exposure Solar.

Southern Exposure Solar installed my residential solar system five months ago and I have been extremely happy with the results. A bit of patience was required initially as my system was turned on just as we headed into winter, with limited sun exposure. As we moved into spring, however, my system is producing more energy than expected and I've had no problems at all. Grayson and Fred stayed in communication with the installation crew and quickly resolved any issues. The crew was professional and did an expert job. Britney was friendly and efficient with ensuring all requirements were completed with my electric company. All-in-all, a great experience. I highly recommend Southern Exposure Solar.

I spoke with Jason after receiving a second quote due to my error regarding average electric usage. After a very lengthy and in depth discussion on a solar system that would fit my home. I decided not to have a solar system installed. So why am I writing a review? The answer lies in my conversation with Jason and the approach he was willing to take based on my needs. In short he realized based on my age and financial situation, that I would have an unreasonable recovery time. Although I didn't have a system installed my recommendation is still 5 Star. His time and effort in addition to his courteous manner inspired me to write this review. In short I would recommend Southern Exposure Solar to all my friends and family.

We had a phenomenal experience with Southern Exposure, from beginning to end. I found them through EnergySage, and was delighted to land on a local company with such great expertise and people. Their pricing was competitive with other offers we solicited, but what set them apart was their level of service. They were the only company willing to do a site visit prior to signing an agreement, which gave me a higher level of confidence in their estimates and projections (given some concerns I had about the impact of the treeline behind our home). When he visited, Jason didn't put on the hard sell, but walked through all of my questions and concerns, talked candidly about pros and cons, and captured drone imagery to improve the accuracy of the model. Throughout the process, he was extremely patient with my (many) questions and always highly responsive. We ended up having some plumbing vents rerouted to make more space for panels; SES doesn't do that type of work themselves, but recommended a great contractor and provided models/estimates both ways so I could evaluate the ROI and make an informed decision. When it came to the installation, Tyler and the team were professional, impressively quick, communicative, and easy to work with. SES prides themselves on keeping the visual impact of the system as minimal as possible -- and they didn't disappoint. It wasn't our highest priority, since everything is on the back of our home; but a few days after install I asked my wife how much she was noticing the changes, and her response was, "Oh, I haven't noticed at all. I keep meaning to look but forgetting it's there." Other selling points/positive aspects of the experience include how seamlessly Britney handled all the paperwork on our behalf; how well the SES team communicated internally (I never felt like I was being bounced around from sales to install or anything like that); and the CertainTeed warranty, which was superior to any other offer I reviewed. Our system is only recently up and running; I'll plan to edit and share the results after our first year, but given how things are going so far, and how much due diligence SES did, I'm confident that it will deliver.

Grayson and Fred are very knowledgeable and attentive to customers' needs. They take the time to educate on how the solar system works and solar in general. No high-pressure sales tactics. The system has been highly reliable. When we had a couple of issues with connectivity, Fred or someone from the install team came out quickly to resolve. For the 15 months I've gone solar, I have only been paying the minimum to stay connected to my utility. I can see a day when I could potentially go off grid with future battery storage. My brother recently purchased a system for his house and he is also highly satisfied.