Smart Wave Solar

We just had a great experience using Smart Wave Solar to install our solar system in Lone Tree, CO. We’ve heard some horror stories from a few of our neighbors when they installed theirs with other companies. We started our project by looking at impartial 3rd party Google reviews and reviews in solarreviews.com and energysage.com. After a detailed review of proposals we received from several of the top rated, local solar system installers, we selected Smart Wave Solar’s Denver team. Smart Wave exceeded all of our expectations during the design and installation of our system. Our only issue was the time it took our electric utility company to review our project and get our interconnection agreement so we could start construction, but I understand they’ve reduced their backlog and have significantly improved their review times. Our experience began with Smart Wave’s sales rep. Dan’s honesty and transparency during the proposal process. Something you don’t always see with some of the other solar system installers. Next was their well structured, project management approach used on their projects. What impressed us the most was the outstanding communication and quick response by Smart Wave’s Project Coordinator, Darcy, throughout the job. On our job, she was able to reach back to the rest of their team and get questions and actions resolved quickly. Other things that impressed us were their competitive pricing, use of premium components in their systems, good documentation, warranties and outstanding value. And we like the fact that we can monitor and record the output of each of our solar panels online. Based on our recent experience, we highly recommend Smart Wave Solar.

was a huge fan of Smart Wave Solar and actually referred them to others but then the installation happened. All the plans were approved but during the install it was discovered that they needed to change the location of our main panel and nothing was communicated to me beforehand. In the words of Rocky Mountain Power "New meter panel location was not reviewed or discussed with appropriate RMP agents prior to installation. New meter panel location has created new clearance violations that do not meet Electric Service Requirements. The service line is too close to the roof and is exceeding the maximum length across the roof." This violation was corrected and everything is correct now. Through this process I felt Smart Wave Solar was quick to blame others, slow to apologize or take responsibility and unprofessional. The best example I can give you is this, I left my house while they were correcting the height of the powerline. I had to run back to get something and decided to see how everything was going. When I got to the crew I noticed they were using my ladder. I asked the 3 techs if it was my ladder and 2 said yes and one said no. Then one continued to explain why they needed to use it and no apology was given for using it without asking. I am easy going and wouldn't have had an issue if they communicated it to me. In the end, two thirds of your experience will be great but the one third has potential to ruin it and it was ruined for me.

Smart Wave Solar gave me the lowest quote for a high quality system. I went with 23-400 Watt REC panels and Enphase inverters. I agreed to flexible installation timing which might make the installation quicker (my hope) or it might not. It did have intermittent starts and stops. It is hard to say what the installation time would be if I insisted on a more rigid installation timing. The installation time took 4 months total, with expected delays in obtaining permits and inspections. This is within the timeframe I was expecting. Smart Wave Solar set me up with a contact person I could contact with questions and who kept me informed as to when I could expect the various stages of installation to occur. There were some hiccups but nothing that I feel was exceptionally bad. I was told, and believe, part of the delays were related to supply problems related to Covid as well as what I think were labor related delays with moving into a new market for Smart Wave. I am pleased with the system as to it's operation and energy saving. I would recommend Smart Wave Solar if you are planning for solar installation.

Had a great experience with this company. Quality product.

From Sales to final delivery and follow-up Smart Wave did everything right. The sales meeting was low pressure and informative. I verified their claims of superior components through both only reviews of the inverter and panels, to talking to other electrical engineers at my company. Constant contact from customer support let me know exactly what was happening every step of the way. Couldn't be happier.

Very professional staff and delivered system on time and within on budget.