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OutBack Power

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3.0
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EnergySage Rating
3.0
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About OutBack Power

Overview

Year Established
2001

What Customers Are Saying

Ratings & Reviews

3.0
5 reviews
3.0
Average Rating 5 review(s)
Response
2.6
Quality
3.0
Value
3.0
Service
2.6
Leave a Review
Stay away from Outback Power

I bought an FM60 Charge Controller from Soligent on 8/14/2024. I just got off the phone with Outback "Tech Support" on 9/16/2026 and they denied my warranty claim. $482 for this charge controller and they told me the (5) warranty was voided because I relocated the charger to a different wall. Same solar modules, same batteries, just needed it mounted in a different location a few feet away. This company is a joke. I've used these guys since we were installing the GFX inverters all over southern Nevada and now I can't recommend them. Their bullshit tech support denied my claim even though the poor representative was trying to do the right thing. Bless his heart! He kept putting me on hold to plead my case to his manager, but they made him deny it. He even apologized. I told him to go work for a different company that isn't ripping people off.

Posted by realtimeproductions on Sep 17, 2026
Slow customer service, to much down time

Solar is great as long as you can monitor you system, they have to much down time,and unable to monitor

Posted by lbishopa on May 11, 2025
Slow customer service

I've used outback for years very nice but in recent years their customer service is not what it used to be. When I upgraded my system I decided to go with SOL ARK 12K. SOL ARK Is expensive but it is a much better inverter than the Outback and is a lot easier to wire. Years ago they were a good value for the money but times have changed and with Sol Ark the value of going with outback is no longer an advantage.

Posted by dobsonimages7 on Sep 11, 2022
Offgrid with Outback

The power company wanted $40K to bring power back to our new land. Worked with a off-grid solar installer to build a Outback based off-grid system. 10KW of panels, two 100A charge controllers, and lots of batteries. System has been up and running for over two years now without a hiccup. Their web portal lets me monitor and control the system. Support is responsive and a great user community to answer questions. Recommended for your Solar needs!

Posted by mp5a2 on Jan 25, 2021
Grid-Tied Battery-Based Inverter works well

Over the past year (2015), Fire Mountain Solar of Mt Vernon, WA has installed several battery-backup grid-tied solar systems using the Outback Power's Radian inverter and batteries. Because they are Made-in-WA, customers benefit from the in-state incentive to help recoup their cost. It is an outstanding system backed by outstanding technical support, design and manufacturing. We look forward to working with Outback Power for years and years as the solar advantage becomes widespread.

Posted by Fire Mountain Solar from Fire Mountain Solar, LLC on Jan 08, 2016

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