D Rating=Poor, I do not recommend using this company.
1.) Poor Performance- Luxlight recommended I install panels on my east facing roof and did not do a proper survey estimate resulting in less than 100% achievement of my goals and expectations.
2.) Poor Customer Service- After reviewing the above with the owner, Rob, and trying to come up with a reasonable resolution, he basically could not be bothered and told me I would need to add 3 more panels to house to meet my solar requirements. Never taking any time to understand my concerns and addressing his mistakes. Had I known I would need 20 panels total, I probably would not have proceeded because it takes my pay back from 6-7 years to 8-9 years.
3.) Problematic Install- The installation process was poor at best as the original installed sent to my house was a big, elderly gentlemen, who was very hard to communicate with and made many mistakes and he was relieved by experienced installer, whom did a great job cleaning up the mess. I will also note this this was not a safe thing to put a large, elderly gent on my high pitched roof.
Use caution when contacting this contractor and make sure everything is in writing. I would not trust him. Sal, my initial contact was very knowledgeable and offered my lots of good advice and insight.