Ygrene Energy Fund

I am elderly and on disability…was mislead on how program worked and now desperately trying to pay off the loan and get lien released before tax bill hits which will be soon. They will NOT give me a payoff unless I pay a $25.00 fee - not happy about that but decided to do it anyway as my out of state Dad will help me financially pay it off. Called and they will not accept payoff request with the required fee over the phone. Went to website on my ipad and kept Ygrene on phone while I entered all information to request the payoff. Would NOT work - was then informed I can’t do a payoff request on an iPad or an IPhone- HAS TO BE DONE ON A COMPUTER! I do NOT have a computer!!! RUN RUN RUN - No wonder their are lawsuits against these people!!!

I went with YGrene because they were recommended to me. I was told one price on the phone and was overwhelmed with the amount of information they were telling me over the phone. The document i was given to sign had hidden fees all over the place and i had no idea. Instead of the original $34 a month i was told on the phone, $53 a month was told when it came time to pay. I called to question this and I am held liable because I signed the document. Do not go with this company, you have to read their paperwork very carefully to see what’s actually being charged to you. I would have never gone with them if i knew this. I’ve wasted my hard earned money.

I looked at my Ygrene for potential financing for my roof. Once I saw the fees I made the decision to get a no-fee HELOC. My roofing company had suggested YGrene and canceled the application. Ygrene took 8 weeks to begin the process of removed the lien which delayed my ability to move forward with a HELOC Beware of them- placing liens before a project even starts should be illegal.

Today I had the pleasure of speaking to Susana Canales.She was so patient and kind with me. She was so articulate and polite as well as very very helpful. She deserves a raise! Sincerely yours, Maryanne Budd

Few years ago, my 17 yr old AC gave up in FL heat and it had to be replaced. New AC units are very expensive and usually need to be paid for upon installation. Thankfully, my contractor told me about this new program that had just launched in my area called Ygrene. I can’t say enough good things about Ygrene. Within minutes, my worries disappeared and I received a positive response - - APPROVED! All the financing terms have been explained in advance and there are no surprises. I pay my bill yearly, when taxes are due. Ygrene customer service will explain everything you need to know about the program and give you payment options. Everyone is super friendly and approachable. My contractor installed my new AC next day after I signed up with Ygrene. I tell everyone I know about Ygrene and can’t believe that more people do not know about this amazing program. I am not sure what would I have done with small kids in a middle of FL summer if I did not find Ygrene. 10 out of 10 recommended!!!!

Ygrene does not want to help clients with 2017 projects to be able to make partial payments in this case of the Solar Panels, which implies that you must pay in 20 years in the annual property taxes, which means that an already high debt of 21 A thousand dollars of solar panels, for Ygrene, are converted into 40 thousand dollars, without allowing those customers to make partial payments, which they currently do. In the midst of the pandemic it has been more difficult to cover all kinds of debts, and with two more children and alone, which the financiers of this group do not care, even with these partial payments at present they refuse to consider giving This service to previous clients, that we are trapped in this debt to which they do not care at all to give us a better way to pay it, they say that if you pay everything, it is the only way. It is completely abusive and they compared this situation with a happy hour.