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Spruce Finance - Profile & Reviews

Lease a rooftop solar photovoltaic (PV) system with fixed monthly payments. Or purchase the power the system produces each month, the same way you pay your utility. Either way, you get free monitoring, maintenance, and insurance, as well as strong consumer protections.

Also available, solar loans are great if you prefer to own the solar PV system. Our homeowner loans offer attractive, flexible terms and strong consumer protections.

1 review

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  • "Stay away from Spruce Solar!"

    Reviewed Oct 15, 2020

    We have two issues with Spruce Solar.

    First, and most seriously, the company is refusing to repair the defective solar panels we are leasing through them (seven of our twenty-four panels stopped producing electricity back in mid-May).

    Second, and most frustrating, is their absolutely poor customer service. When you call, you are told you will get a faster response if you send an email. When you email, you get no response. I have found I have to call customer service to get them to respond to my emails.

    Then, after weeks of trying to get them to repair our panels, we receive an email from them (after I called them again) that "there are no issues with your solar system." In this email, they attached a chart which shows our energy production peaked in mid-May and then slumped through the summer months when it should have been at its highest. Their own chart confirmed there is an issue with our solar system... yet they deny it!

    Something isn't right with Spruce Solar. Stay away!!!

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