Efficiency Maine offers a variety of loan types to meet your financing needs and monthly budget.
Efficiency Maine ENERGY LOANS are available statewide providing quick easy loans as low as $1,000 and loans for larger projects up to $15,000 at 4.99% APR.
Maine PACE loans are available in more than 180 municipalities and provide up to $15,000 over 15 years at 4.99% APR on any residential property with 1 to 4 living units.
Efficiency Maine MICRO LOANS allow homeowners with credit scores as low as 580 to borrow up to $4,000 over 10 years at 5.99% APR to afford the most cost-effective energy saving improvements like air sealing, insulation and ductless heat pumps.
"Terrible customer service - absolutely terrible. "
Reviewed Jan 13, 2018
So, Efficiency Maine posts on its website there is a two business day wait for loan approval status. We applied for a new furnace loan as our furnace suddenly needed to be replaced. It's now day six (6) waiting for a response and day 12 with no heat in our home. Four phone calls requesting to speak with someone on the loan application department have gone un-returned. The same holds true with an email. Spoke with Brenda , a very nice person who seemingly takes initial calls and sends along messages to the powers that be. The powers that be at Efficiency Maine have yet to respond to us. Brenda twice assured me that "someone will call you back" - sorry Brenda, it hasn't happened. Friday, Brenda gave me a phone number of what I think may be the loan agency. I called and spoke to a nice person named Amy. Amy told me at 4:15 p.m. that the loan center was closed but she would pass along the message with an "emergency" request on it and the good news that the loan servicing department works on Saturday from 8:00 a.m. - 12:00 p.m. Amy assured me somone would call me today (Saturday)! "Great, I thought, there seems to be someone at this new number that actually knows what he/she is actually doing! " Silly me.... Surprise! No one called me back from the new number location. In the meantime it's now day 14 with no heat. Not a great thing in January in Maine.... Inept and indifference would be much too kindly words to describe Efficiency Maine and its loan application process and total unresponsiveness. It's sad and disappointing that our taxpayer subsidizes this "service." I wold be fired if I treated customers at my place of work for such shoddy treatment. You will rue the day if you attempt to do business with Inefficiency Maine....
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