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Momentum Solar - Profile & Reviews

Momentum Solar is a privately held NJ solar company headquartered in Metuchen. The company is committed to making solar panels affordable and providing immediate savings for their clients while helping the environment. Their team of in-house professionals has an extensive wealth of knowledge in custom designing solar power systems for both residential and commercial properties. Momentum Solar manages the entire customer life cycle from the initial sale to design, permitting, installation and activation of the system to make the process simple and easy for homeowners and business owners.

30 reviews

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  • "The Momentum Solar installer team is made up of experienced professionals"

    Reviewed Nov 26, 2020
    "The Momentum Solar installer team is made up of experienced professionals"

    Reviewed Nov 26, 2020

    The Momentum Solar installer team is made up of experienced professionals. They installed solar at my residence and it’s nicely done. Never experienced any malfunctions since they did it.

  • "Momentum Solar takes care of all its customers regardless of their current financial situation"

    Reviewed Nov 26, 2020
    "Momentum Solar takes care of all its customers regardless of their current financial situation"

    Reviewed Nov 26, 2020

    Momentum Solar takes care of all its customers regardless of their current financial situation. When I first approached them for solar power, I didn’t have enough money to pay it all at once. The company gave me a financing plan that was perfect for my needs, and I am now enjoying a life free of energy bills.

  • "Their sales team is very convincing and in a good way"

    Reviewed Nov 26, 2020
    "Their sales team is very convincing and in a good way"

    Reviewed Nov 26, 2020

    Their sales team is very convincing and in a good way. They give all the necessary information about solar without deception. The installer team does the company justice too. I am a happy client.

  • "It’s been 6 months since they installed solar in my home"

    Reviewed Nov 26, 2020
    "It’s been 6 months since they installed solar in my home"

    Reviewed Nov 26, 2020

    It’s been 6 months since they installed solar in my home, and so far it has been an amazing experience. With the company’s 25-year warranty, I can enjoy free solar power in peace. I give them a 5-star for the competence of their installer team.

  • "They have a really good team of installers"

    Reviewed Nov 26, 2020
    "They have a really good team of installers"

    Reviewed Nov 26, 2020

    They have a really good team of installers. They did an awesome job with the wires. No untidy wires are hanging around, something that would low the house’s aesthetic value. It was a job well done.

  • "These guys are great. They have a friendly"

    Reviewed Nov 26, 2020
    "These guys are great. They have a friendly"

    Reviewed Nov 26, 2020

    These guys are great. They have a friendly and informative sales staff and a very competent installer team. Keep it up guys.

  • "Momentum Solar installed my solar panels and gave me a 25-year warranty"

    Reviewed Nov 23, 2020
    "Momentum Solar installed my solar panels and gave me a 25-year warranty"

    Reviewed Nov 23, 2020

    Momentum Solar installed my solar panels and gave me a 25-year warranty. They also gave a financing plan that took away the burden of having to pay in cash. It’s a company I would use again if I ever need solar installation services at another property.

  • "I knew about Momentum Solar through a friend"

    Reviewed Nov 23, 2020
    "I knew about Momentum Solar through a friend"

    Reviewed Nov 23, 2020

    I knew about Momentum Solar through a friend, and I will forever be grateful to her for introducing me to this company. They installed solar in my home, and it has been a nice experience so far. Credits to their installer team for their friendliness to customers.

  • "They installed my solar panels a year ago and I have never experienced any challenges with the syste"

    Reviewed Nov 23, 2020
    "They installed my solar panels a year ago and I have never experienced any challenges with the syste"

    Reviewed Nov 23, 2020

    They installed my solar panels a year ago and I have never experienced any challenges with the system. Thanks to Momentum Solar, I have forgotten about power bills. I am now able to focus on other things in my life.

  • "They value their customers time and money"

    Reviewed Nov 21, 2020
    "They value their customers time and money"

    Reviewed Nov 21, 2020

    They value their customers time and money. They arrived at the time we had agreed upon and installed good quality solar panels with the right amount of wattage for my home. I can vouch for their credibility to anyone looking to install solar in my home.

  • "This company has its customer’s interests at heart."

    Reviewed Nov 21, 2020
    "This company has its customer’s interests at heart."

    Reviewed Nov 21, 2020

    This company has its customer’s interests at heart. I wanted solar but did not have enough money to pay it off at once. Momentum Solar gave me the option to pay in installments. Thank you guys. I really appreciate you for what you did for me.

  • "All their staff members are very knowledgable on all matters solar"

    Reviewed Nov 21, 2020
    "All their staff members are very knowledgable on all matters solar"

    Reviewed Nov 21, 2020

    All their staff members are very knowledgable on all matters solar. Their sales team told me a lot about solar and when the installer team came, they did a good job, just like their sales had told me. It’s a company with high levels of integrity.

  • "I am happy for their services"

    Reviewed Nov 21, 2020

    I am happy for their services. With Momentum Solar, what you pay for is what you get. It’s been a year since they installed solar in my home and so far, I have no regrets.

  • "Their customer service is a way ahead of other solar installers"

    Reviewed Nov 21, 2020
    "Their customer service is a way ahead of other solar installers"

    Reviewed Nov 21, 2020

    Their customer service is a way ahead of other solar installers that I have interacted with in the past. They are knowledgeable on all matters solar and their prices are great. Keep it up guys.

  • "I rarely leave reviews but for the good services that this company offers"

    Reviewed Nov 21, 2020
    "I rarely leave reviews but for the good services that this company offers"

    Reviewed Nov 21, 2020

    I rarely leave reviews but for the good services that this company offers, I have to leave one. Their staff is friendly and their solar panels are of high quality. Thanks to them, I now save thousands of dollars yearly in energy bills.

  • "After struggling with high power bills for years"

    Reviewed Nov 20, 2020
    "After struggling with high power bills for years"

    Reviewed Nov 20, 2020

    After struggling with high power bills for years, a friend recommended that I try out Momentum Solar. I did, and my problems are gone. These guys offer amazing services and their prices are very competitive.

  • "It’s been 3 years since Momentum Solar installed solar in my home"

    Reviewed Nov 20, 2020
    "It’s been 3 years since Momentum Solar installed solar in my home"

    Reviewed Nov 20, 2020

    It’s been 3 years since Momentum Solar installed solar in my home. Since then, I have enjoyed free energy without any challenges. I can enjoy myself knowing that in case of any problems, I can talk to them since my warranty still has over two decades left to it.

  • "Momentum Solar gave me value for money"

    Reviewed Nov 20, 2020
    "Momentum Solar gave me value for money"

    Reviewed Nov 20, 2020

    Momentum Solar gave me value for money. I can’t complain. Their prices are competitive and their solar products come with a 25-year warranty.

  • "They have an amazing sales team"

    Reviewed Nov 20, 2020
    "They have an amazing sales team"

    Reviewed Nov 20, 2020

    They have an amazing sales team. Unlike most salespeople who only try to close deals, their salespeople give potential clients realistic projections of what to expect. From the information they gave me, I was able to install the right number of panels for my house.

  • "A year ago, I contracted a certain company to install solar in my home"

    Reviewed Nov 20, 2020
    "A year ago, I contracted a certain company to install solar in my home"

    Reviewed Nov 20, 2020

    A year ago, I contracted a certain company to install solar in my home. However, their solar panel never really served me, since it couldn’t power most of my home devices. I contacted Momentum Solar to learn what the problem could be, and they told me that I had been sold low voltage solar. They then offered me a deal to upgrade the same and since then, my problems are solved. Thanks guys for your honesty.

  • "My experience with Momentum Solar is a good one"

    Reviewed Nov 19, 2020
    "My experience with Momentum Solar is a good one"

    Reviewed Nov 19, 2020

    My experience with Momentum Solar is a good one. The whole process was just like their sales team had told me. They don’t exaggerate things just to close deals.

  • "Their installer team is highly skilled and efficient"

    Reviewed Nov 19, 2020
    "Their installer team is highly skilled and efficient"

    Reviewed Nov 19, 2020

    Their installer team is highly skilled and efficient. They handled all the installation works in a very short time and did it perfectly. I highly recommend this company to anyone looking to install solar in their homes.

  • "True to their words"

    Reviewed Nov 19, 2020

    Their team advised on the best wattage to go for and comfortably meet my home’s requirements. True to their words, I now comfortably power all my house electronics using solar. Their services are worth the money.

  • "Momentum Solar has an amazing team"

    Reviewed Nov 19, 2020
    "Momentum Solar has an amazing team"

    Reviewed Nov 19, 2020

    Momentum Solar has an amazing team. They are competent and friendly to their customers. From our interactions, I learned a lot about Solar even before they commenced the installation works.

  • "They installed solar in my home and they did a fantastic job"

    Reviewed Nov 19, 2020
    "They installed solar in my home and they did a fantastic job"

    Reviewed Nov 19, 2020

    They installed solar in my home and they did a fantastic job. They even cleaned up the yard after the installation works. Thank you for the great work guys. I can now enjoy energy cost-free.

  • "Good Product, Great Techs, Poor Customer Service"

    Reviewed Sep 09, 2020
    Updated Sep 09, 2020
    "Good Product, Great Techs, Poor Customer Service"

    Reviewed Sep 09, 2020
    Updated Sep 09, 2020

    Firstly, I live in Texas and have been a customer of Momentum Solar (NJ based company) for a little over a year now. My overall experience with having solar has been great. However, there have been a few hiccups. So with that here's what my experience has been.

    PRODUCT: I was supposed to get standard 305W panels from a Chinese based company. Due to product availability I was upgraded to LG Premium 340W panels under the same contract cost. Kudos to Momentum for either finding an equivalent for better panel.

    INSTALLATION: The installation went seamlessly. The technicians was very knowledgeable and provided answers to ALL my questions (as I had quite a few). The system was installed, but the interconnect quite a bit of time (couple of weeks). I don't think I could blame Momentum solely for that as I think it was on the electricity provider as well. (System was installed in May 2019 so was very anxious to get up and running for Summer months). One thing I made clear to the sales rep was that I wanted to be able to monitor production as well as consumption. In which his reply was "good thing you're telling me now, because it would be harder to have done after the installation." That being said after everything was complete and turned on I only saw production on my monitoring application. (I'll give more detail about that under First Issue below.

    FINANCING & REBATE: Also a fairly seamless process... Paying the interest down for 16 ~ 18 months and then applying the 30% rebate and whatever else I wanted to put down shaved a little more interest off the loan.

    FIRST ISSUE: Within a month after installation I noticed that my Enlighten app wasn’t showing consumption which is something I explicitly asked for during my sales consultation. After going back and forth with customer service a few times it was finally agreed that they would rectify the issue. Their tech (Oggy) showed up to install a monitoring device in my Main called Sense. I was skeptical of this device being an add-in monitor, but was willing to give it a chance. To my surprise this device has grown on me as it connects wireless to my network and I’m able to monitor real-time my production and consumption (by appliance). Retails around $300 with solar leads…

    SECOND ISSUE: About a year after the installation (June 6, 2020) I happened to be checking my Sense app to find my production at null. Immediately, I called customer service (Saturday) only to be told to call back following Monday. I called back and was told they were looking into my issue and to expect a call up to 72 hours later due to Covid. No worries… I called back following Friday only to be told that they were still looking into my issue and would get back to me in up to a week. Not happy with this, but I understand.. I called back after a week and was again being delayed. Now, I’m really not happy and somehow they called back to tell me someone was coming out. The tech showed up and noticed the fuses blown in the A/C Disconnect (told me seemed to be from Line side). He inspected the rest of the system including all 4 arrays and gave the “All Good”. I was down for a total of 11 days during the sunniest months of the year.

    THIRD ISSUE: Less than a month later the same problem occurred… I randomly checked my Sense app seeing production at null. I called customer service again which led to another delayed service call. This time I was told that I might get charged if the problem was found to be related to my own equipment. My response was this is all your equipment that you installed. Finally, the customer service rep said she would check with their techs… Ok, if it’s our stuff then no charge she said… Tech showed up and noticed the fuses blown again… he proceeded to replace the GE A/C Disconnect box with an Eaton brand one. Haven’t had any more fuses blown so most likely substandard A/C Disconnect box used before. I was down for a total of 6 days during the sunniest months of the year.

    During the course of 3 months I’ve called and sent 3 emails to (customerexperience@momentumsolar.com) regarding my production loss due to substandard equipment along with great detail from researching my own production. All 3 emails updated each time with additional loss of production and my dissatisfaction were all unanswered
    Sept 9, 2020 I just got called back from customer service regarding some compensation for my production loss which their finance is investigating. I also expressed the need to replace 3 of my panels which are operating between 8% ~ 17% lower than the rest of the panels in the same arrays (Information and details that I’ve included in all 3 emails). We will see what happens with this and I will update later.
    SUMMARY: Right now I give 3 stars… Product overall is great, Techs great, customer service response time and email management is poor.

  • "5/5 in SoCal"

    Reviewed Sep 04, 2020

    Top to bottom the momentum process was seamless and effective. Some things we were very interested in were high quality panels, and not using microinverters, and they were able to ensure this for us. We met with the rep, go out roof etc. assessed waited a few weeks for permitting and the our system was installed and operating. It produces a little more than expected some months and a tiny bit less other months, but overall we are very happy with the results.

  • "Suspected Untrustworthy Company"

    Reviewed Jul 08, 2020

    Panels have only been operational for 9 months. My problem is that a couple of months ago in the NY Metro-Area we had a terrible storm with wind and heavy rain. During the storm I noticed flashes and it turned out to be the panels. I contacted Momentum and scheduled technicians to correct the problem. I had to continuously contact their Customer Service in order to obtain service. After numerous hangups and never receiving a call back. I escalated to a manager. The technicians came on side and told me squirrels damaged the wiring. I have been constantly contacting Customer Support and when I spoke to Stacy, she sent me an email indicating that all of a sudden five panels were damaged and in order to get my system back online I will have to pay $2804.75. How is it possible to have a simple problem turn into a near $3000 bill? This company has terrible customer service, slow to respond, and I suspect this company of unethical business practices. Instead of focusing on getting my system up they were focused on m purchasing critter guards at a $2500 cost. This leads me to believe that they are crooks. If you are looking to install panels be extremely cautious in dealing with this company. IF anything changes I will change my rating of this company and I will provide updates on the resolution if any. Truly disgusting!

  • "Recently purchased from Momentum"

    Reviewed Oct 17, 2017
    "Recently purchased from Momentum"

    Reviewed Oct 17, 2017

    Although my installation has not started, I can only speak about the sales process. Being a ultimate shopper for the best value at the best price, I feel the salesperson, Tom from Momentum was very patient since he had to make about 4-5 trips to my house before I signed up. Many will try to get you to sign a contract on visit #1. I made it perfectly clear I don't sign anything until I have done my homework, have all my questions answered and feel 100% comfortable in moving forward. Things that were important to me were, panels used (Tier 1), professional installation, not contracted out, installers are from same company so is incentive for them to do the job correctly and professional. Lastly cost of the system, and what my return on investment would be at 2, 5 ,7 years down the road. Happy to say, since I decided to purchase the system up front to take advantage of all the benefits days one... SRECS ect., I will eliminate my electric bill once the installation takes place, which on average is around $250 and higher in the summer and winter months. I will post again once the installation takes place and have had a month post install. I only rated Value and Quality a 2 star because it system has not been installed yet, so I'm just rating service and responsiveness at this point.

  • "They don't get the job!"

    Reviewed Sep 22, 2017

    I had an appointment with a sales rep. First, I was insulted with the fact that he did not want to speak to me, a female, without my husband present during this initial appointment. I asked pointed questions regarding project cost vs.actual total net cost/savings. My intelligence was insulted when he proceeded to mansplain finance to me. My intelligence was further insulted when he attempted to mansplain solar technology to me.

    I believe they expected me to be blown away by the "savings" calculation they showed me, sign a contract today, and not take into account ALL of the variables that go into this decision such as property taxes etc.

    I inquired about the effects of a potential dormer we may choose to have constructed prior to our decision whether to not to PURCHASE and install solar panels. The rep refused to answer my questions until I said, "Well, I guess we're done," at which time he called a supervisor. The supervisor claimed to be looking at my home. He said it did not face South; he was clearly NOT looking at my home! When I inquired about the possibility of using the sections of roof that would not be affected by the new construction, I was told I would not "qualify for solar."

    Qualify for what? I am looking to do an outright purchase, not any type of lease or participate in a power purchasing program. Financing through them was not even discussed.

    Clearly, they are up to no good if they are NOT looking to make a sale!

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-Unprecedented customer service

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Established

2009

Momentum Solar Headquarters

325 High Street
Metuchen, NJ
08840 United States

Workmanship Warranty

10 years for installation.

Licenses

HIC NJ 13V0553900
HIC NYC - 2042828-DCA
HIC Suffolk County NY - 57578

States served by Momentum Solar

  • New Jersey NJ ,
  • New York NY ,
  • South Carolina SC ,
  • Texas TX