Photon Brothers - Profile & Reviews

I chose Photon Brothers since they were (a) local (Broomfield, CO), (b) gave me a competitive price (c) use good materials of construction, and (d) had good customer reviews in general. Below I have outlined my experience with them during the project. I have included a short review for folks who only want to see the bottom-line, and a longer version with dates when different milestones were completed to show how quick/efficient they were in completing the project.
Long Story Short: I highly recommend this company. They are the real deal and their prices are very competitive. The project was completed in an amazingly short time. Their employees take great pride in their work, are very friendly, and take full ownership of projects from agreement-signing to project completion.
Longer Story: (1) Agreement Signing: I signed the Agreement with John E, who is a Co-Owner/Solar Consultant. My meeting with him was a low pressure experience and he was pleasant, knowledgeable and laid back. I had a lot of questions for him and he patiently answered all of them. I signed the contract with him on the same day, Jan 17, and paid them the advance. (2) Project Management and Team: I was fortunate to have Amanda assigned as my Project Manager. She has the right temperament for the job. She kept me in the loop and promptly answered all my questions patiently throughout the project. She is friendly, hardworking, dedicated, very responsive and professional. She sent me a welcome email within 4 days of signing the contract on Jan 21 and introduced the project team. She also sent me an information packet which outlined the different steps of the project and what to expect during each step, including scheduling, periodic project updates and check-ins. (3) Site Evaluation: Within a day of project manager assignment, on Jan 22, a company technician Rob stopped by to take measurements and collect information needed for project design and specifications necessary for permits. (4) Design and Permitting: Well within 2 weeks, Photon Brothers completed a draft design plan and submitted it for my review on Feb 10. The design was fine and I only had minor comments, which I provided to them on the same day. Since my neighbor had some concerns about snow-dumping in their yard which was adjacent to my roof, Photon Brothers even included snow guards with my solar panels at no additional cost! I was very impressed with their responsiveness. They addressed all my comments and submitted the final plans to me within a couple of days on Feb 12, which I approved. On the same day, they invoiced me for the Design Approval stage, which I paid immediately. They then applied for the necessary permits with my city, which the city approved on March 4. (5) System Installation: Within a week of permit approval, the PV system was installed in just one day on Mar 10 by installers Dan and Adam, with Derrick doing the electrical work. The installers were very courteous, friendly, and efficient, and did a great job on the installation. They also cleaned up well after the work. I had several questions for them during the installation, which they answered patiently, in spite of being busy. Final inspection: Photon Brothers scheduled the final inspection with the city promptly and the inspection took place within a couple of days of installation on Mar 12. Nick from Photon Brothers was present during the inspection and the system passed inspection with flying colors. I was then invoiced for the Construction Complete stage of the project on Mar 13, which I promptly paid the same day. (6) Utility Final Visit, Turning on System: I then received 3 contract documents for my signature from Xcel Energy within a day of city inspection on Mar 13. I E-Signed the 3 documents promptly within the same day and Photon Brothers signed the documents on Mar 16. Xcel signed the documents on Mar 18 and ordered the meters on Mar 20. Xcel installed the production and net meters on Mar 25. Photon Brothers then walked me through powering the system and helped me set up the monitoring platform the same day. (7) Photon Brothers Closeout Packet: On the same day (Mar 25) Photon Brothers emailed me a Personal Project Packet which contained details of the design, materials, and sample utility documents for a solar energy system like mine. I received the final invoice on Mar 26 and paid it the same day. Photon Brothers then sent me a sales receipt for my tax purposes and stated that I will be receiving my promotional rebate check from them next week.
From agreement-signing to project closeout, it only took a total of about 9 weeks for project completion! Excluding the 3 weeks it took to receive city permit approval, Proton Brothers completed their portion of the project at blazing speed, in about 6 weeks! Based on my above experience they are an outstanding company and I highly recommend them for PV System installation work.

After researching six or so solar companies, I picked Photon Brothers for their consistently high reviews on EnergySage, their 25 year warranty and the fact they are based here in Colorado. Everyone I have worked with through this process has been very helpful and friendly. The installers, project managers and customer service staff are outstanding. Kudos to Erika, Ryan, and Itzia for their professionalism.

Solar boils down to 2 primary decisions, the equipment and the installer. The equipment is effectively a commodity and can be analyzed objectively. The installer is a subjective judgement call and was my main concern and focus. I picked Photon and am confident I made the best decision. Photon did not disappoint. They were on time arriving, very professional, did an excellent job answering questions, completed the installation on time, they were clean and efficient, followed up after installation. There was a delay in getting the utility company to put in the Net Meter. Photon proactively took responsibility and reimbursed me for the small amount of lost production time. Do your analysis of the best hardware but I strongly recommend you choose Photon for installation. Many thanks to Photon, helluva job!

Everyone at Photon brothers was really great to work with. We installed the biggest size our electric company would allow and installed a ground mount system. We had a few issues when the system was first installed: 1) the inverter started freaking out when it reached max product and had to be replaced, and 2) one of our solar panels went bad. Photon Brothers addressed both very quickly and it has been working great since. I love our solar system and would highly recommend them!

Photon Brothers went above and beyond with my Solar installation. From the moment I called in inquiring about their services it was an A+ experience. Maddie Raiche’ was the project manager for the job. She was extremely knowledgeable about their panels and had excellent communication skills and kept me informed along the way. From scheduling the installation team, getting me set up with PG&E to making sure my install was a stress-free experience. Garret Blocher was very prompt with the lay-out of where my panels would be located on my roof. It was pretty cool to see beforehand where the panels would be located and how we could have all the electrical lines routed. Garret was very professional and was very knowledgeable about the panels and extremely informative about the entire install. When the installation team showed up at my house they went to work with expert precision. They were on time and were very professional. When the job was finished, they left without a trace that they had even been there.
I am extremely pleased with entire process and I would highly recommend them to my family and friends!
Thank you Photon Brothers!

Very prompt in providing quote and responding to questions.

Sam Johnson represented Photon Bros to us ... very professional presentation of the premiere SunPower product line. We remained in very cordial contact throughout our shopping solar, but alas, decided on Panasonic for our application. Sam responded to our decision very cordially (and asked whether suggestions for him re his presentation/representation). An informed, professional, good young man! who has been in the industry a number of years!

I researched solar equipment on the internet and found Photon Bros was using the best. Their price was thousands less than some competitors. The installation was done right and on time. Great company.

An excellent experience all the way through, all people we dealt with were friendly, professional and helpful. They handled all the paperwork, updated us on every step and checked in on a weekly basis until Xcel finally installed the meters. We got a couple of quotes and decided to go with Photon Brothers because they provide the highest efficient cells (by SunPower) on the market with micro converters and 25 years warranty on the panel and converters! And their 5-star rating added confidence, and they're sure deserve those 5 stars.
If you go solar, go with the best! :-)

The only drawback in the whole process was Xcel Energy who obviously drag the meter installation out as much as possible. It took 6 weeks after the final expection to have the meters installed, and that in June and July when there is the most sun shine! We live in Golden, Colorado.

The thing that sold us on Photon Brothers in the first place was that they went into detail about why their panels were better and more efficient than others on the market - we are technical people and appreciate specifics over vague generalities. Add to that the fact that their guarantees and price were better than the competition, and we were sold. They promised a positive installation experience, and they followed up on that. The install itself occurred on one day, with other aspects of the project being completed over the next 2 weeks (painting conduit, inspections, monitor hookup, etc.). All rebates and paperwork were handled by them. I would actually make this rating about a 4.6, due to a cleanup issue, but they took care of it. Monitoring is via a website, and it seems easy to follow.

Photon Brothers installs the best residential solar panels you can buy and they are creative in their installations, willing to work and install on multiple different slopes of my roof. The are professional and communicate through all phases of installation. Highly recommend.

Photon Brothers were very professional from my initial phone call to them through installation and startup. I feel like I got an excellent system at a competitive price.

I had a great experience working with the Photon Bros. The sales person I worked with was a former engineer with the company, so he was extremely knowledgeable about the panel technology and I could tell he truly believed in it. But more than that, he was really much less pushy than a lot of other sales reps from other companies I considered (*cough* solar city *cough*). He let me take my time and come to the decision myself, which I greatly appreciated. When it came down to it, this system was a bit more expensive than some other options, but I really felt I was in good hands with Photon Bros and I also believe that Sunpower technology is superior to a lot of other panel options out there. I felt it was worth it. Installation was a breeze and I love tracking my production/consumption with the Sunpower app on my phone! Plus the warranty is pretty excellent, so I feel supported should anything ever go wrong. I would absolutely recommend working with this company if you're thinking about going solar. They're professionals through and through.

They did what they said they would, when they would and how they would - how often does that happen?? Even the slightest issue (such as my wifi not reaching their sensor device) was addressed on site next day. They really seemed to care and followed up nicely. I'm looking at putting it on my second home

Photon Brothers has the best top of the line panels, converters, and warranties! They did all the leg work with our local power company and ensured all contracts and permits were correct. We didn't have to lift a finger! They also installed our panels 1 1/2 months ahead of schedule!!! Highly Recommend and we are already banking our solar output paying zero electricity on our bills!!

We are very happy with our 5.88 kw PV system installed by the Pueblo location. Everything went according to schedule and integration has been flawless. For the same average monthly cost, we are paying off our loan INSTEAD of Black Hills. Not to mention, our monthly payment wont go up--I doubt Black Hills Energy will give that guarantee! And in a few years, we will have free energy from the sun. I would recommend SunPower by Photon Brothers without hesitation.

Photons Bros was very easy to work with. They had a great price for a premium quality system. Their system required fewer panels for the same amount of power generated. David and his team were clean and quick with the installation. They handled the permit and all paperwork, even set up the financing. They coordinated with SCE and had us making our own power within a week. I would highly recommend them to anyone!

We just hired Photon Brothers to install an 8.2kW solar system on our wood patio at our home in Templeton, CA. I can't speak highly enough about the team at Photon Brothers. After talking with many other companies and researching the options, it was a no brainer to go with them. Unlike all of the high-pressure solar companies you find in stores, David (the co-owner) is very honest, fair, and looks out for your best needs. Not only did his price come in at or below all of his competitors, we got top-notch American-made equipment and excellent local service. Don't waste your time with the big guys. Talk to David - he'll take care of you!

Really loved working with these guys, they took care of all the coordination from the county permits to electric company and were always on time, easy to get a hold of. Value of these top quality panels with a 25 year warranty is phenomenal, up and running and producing all my energy needs from the Sun!

These guys really took great care of my home in shell beach.
The panels looks great and the panels look neet and clean on the roof.
They where a fair price for a high quality panel and will be remomending them to everyone.

Photon Brothers were wonderful installers. Everything went quickly and smoothly. They were very quick to respond to questions and made the overall experience wonderful.

Very professional and knowledgeable. The Photon Brothers are top notch. I'm so happy with my solar system and enjoying zero cost electricity. I highly recommend the Photon Brothers for your solar needs.

I can’t say enough good things about Photon Brothers! They helped me out of a difficult situation.

My previous solar contractor failed to connect me to the grid and did not respond to my requests to complete the paperwork. In desperation I called Photon Brothers and asked for advice.

Maddie calmed me down, told me what information I needed to send her and then forwarded that information along with the application to PG&E. The result is that I am now properly connected to the grid and finally getting credit for the power that I generate.

This is the kind of company that you want to do business with. Thank You Photon Brothers!

When my utility raised the rate for the 3rd time, after just moving to Pueblo West, I fired my them. I went SunPower by Photon Brothers. My payments are the same, I will own my system outright in 11 more years. I love looking at my app to see what I'm producing while i'm at work. I also like to see what my wife is using. I can tell when she is doing laundry with my consumption monitoring. The process was a journey, but painless. Glad the gals there do all the paper work with zoning and permits code. I just said yes to plans, signed, and it was up in a month. Took longer to get the meter than build. Once it was in I didn't care, I was free.

It has been over two years since the Photon Bros. installed my Sunpower system and I couldn't be more pleased with how it turned out. My bills before my system were $250 -$500 per month, depending on the time of year. Last year (yes year!) I paid $63 for my power for the ENTIRE YEAR. Last month my bill was $2.02, and it never gets old. The Photon Bros. are great to work with. It really makes a difference when you are talking to an installer instead of a salesman. They know what they are doing and they sell the best panels. I've referred them to many of my friends, they feel the same way. Do it! You'll kick yourself for waiting too long.