Blue Raven called and scheduled a sales meeting, and we quickly decided that this was the correct system for us. There were a couple of hiccups along the way, but overall, we are very happy with the system and Blue Raven's service.
Our original plan would have been short on power, because they had factored in a reduction of power use due to providing us a bunch of LED lightbulbs and a smart thermostat, but we already have both. They quickly revised the system and we agreed to the final design.
During permitting, our city gave bad information to the Blue Raven permitting department, and we got a scary response saying that our house was zoned commercial and we'd need to get a lawyer and file a variance. After poking around the city's various departments, that wasn't true; I don't blame Blue Raven for this, but they did delay telling us for a few weeks while they tried to remedy it from their end, and if they had just told me, I could have probably moved things along more quickly.
Our actual install was great, and they scheduled it less than a week after getting permit approval. A couple days before install, the panels unexpectedly showed up at our house; I spent a couple hours trying to figure out what I should do with them and why they were there early, but BRS already had a system figured out. If they had just told me that was happening, it would have been better. On our install day, the crew showed up when they said they would and worked until it was complete. They spread out quite a bit while they were working, but I was impressed to find that they had left no trace when they cleaned up an left.
Now we produce power, and I constantly look at the neat graphs the system provides. Overall, when I had to contact Blue Raven, they were professional and quick to resolve issues. They could do a bit better in being proactive about communication, but we are currently thrilled with the energy we're getting from our roof.