Bright Planet Solar

Had my system installed over the summer, with the understanding of a breaker panel upgrade. They lied for months about upgrading the panel, and as of March of the following year, we still don't have PTO. Customer service goes between throwing their own sales people under the bus and completely ignoring and/or stonewalling all requests. Avoid this company at all costs.

they installed panels back on like april may now its december panels still not on issues ehen they intalled wasnt up to code guys came my home joking laughing not acting proffessional blames delay on Unitil they bps are the problem

Absolute worst company ever. I’ve been waiting on my solar installed in December 2021 to be running, it’s been 24 months. They pass you around to every staff person, lie to you and then tell you your problem isn’t normal circumstances. File a BBB complaint, it’s the only way to get anything done with them. They are literally the worst

My review is just like everyone else who has written one, they take months to install & get your panels working, they don’t stand behind their company or products after you sign the contract, they lie to you about how efficient the solar will be for your house & how you will save money, one of their biggest lie’s is how you will receive 13% of what you paid for your solar back on your taxes, you don’t. This has cost me more money out of my pocket each month than paying just my utility bill each month! It’s such a rip off! After they do get your solar up & running they can’t be bothered with your customer service calls. I agree with one of the people that wrote a review named Tony, we should all file a class action lawsuit against Bright Star Solar, maybe then we will all feel compensated. I don’t know how to do that or I would file one, but if anyone else out there does I’ll be a part of it. My email is sue_local150@yahoo.com

This is the worse solar company ever to handle your project, they have no idea what’s going on. They rescheduled my job multiple times on the days they were suppose to come out and install. If you’re enrolled with them cancel your project with them.

BPS has yanked us around, promised us things that they then reneged on, and it's now been over 9 months since the panels were installed that they still haven't been turned on. Their customer service is rude and terrible, their CEO Mikey Heinz is condescending and not truthful, and they make no attempt to make anything right. We contracted in October 2022, they installed the panels in November 2022, and then it just got forgotten. No matter how much we bugged them, we were told "next week, next week," and then they just started making up dates. We were given dates it would be turned on, those passed with not a word, and when we followed up asking why we had no solar after the date we were told we would, we were at first ignored and then given non-answers. They claim it takes more than 9 months from start to finish, and that's just a plain old lie. It's an excuse they make up to cover the fact that they drop the ball. Take it from me and all the other negative reviews - this is a terrible company and you should get as far away from them as possible.