Sun Solar - Profile & Reviews

Sun Solar made my Solar experience easy and stress free. I has talked with various Solar panel companies. Many of them used high pressure approaches. Few of the companies provided detailed information to educate me to become a well informed consumer. Lisa League has been my customer representative. She has been awesome and continues to be extremely helpful anytime I have a question or need help. She was extremely helpful in explaining the ABCs of Solar Power. Utilizing on-line video conferencing, she was able to go over the various plan that met my solar requirement. The software that they utilize is very sophisticated. It takes into account tree shade, obstructions, roof angles/pitch, etc. I wanted the solar panel on certain sides of the house. The provided me the most efficient configuration. The south and west facing roofs provided the most production. They provided me reports that gave me the various production rate. Sun Solar's recommendations has given me the best production possible for my home. The engineers, project managers, and installers are all first class. I can not say enough good things about Sun Solar and my experience with them. They are a great company and they make is very easy for a novice like me to become well informed and make educated decision.

Lisa has been with me throughout this entire process. There was never a question she didn’t find me an answer in a timely manner. She gave me her work and cell phone numbers so that I could always have access to her. She pretty much explained everything to me before it happened and that helped out a lot. There were days early on where we had multiple back and forth conversations. This exchange of information was so important to me because I was on my own with no one else to discuss this with. I knew for example that there would be an energy audit, what it was and why it was done. There were no surprises on her part. I had a few things to sign in DocuSign show up unexpectedly but those weren’t Lisa’s responsibility. All in all Lisa treated me extremely well and I would highly recommend her to anyone considering installing solar panels. Thanks so much.

I replied with a counter point to the crazy quote provided and was blown off with... “Good Luck to you”.

Follow-up: I find it extremely interesting the day following my review there is a “glowing” review of the rep I was contacted by. My review did prompt better service and I understand we all have bad days but excuses are what they are. In the end Im not sure I would work with this installer even given a steep discount on install labor, not that this was offered.