Where do I start... o3 Home Solar is a scam!!!!! We paid around $65,000.00 for a system that is not working correctly. Well everything is great through the sale and even installation but once the installation crew leaves you get nothing. I got my next electric bill. Well over $100 at the end of October to be paid in November. I didn't think much of it as I had only flipped the switch at the first part of the month and figured it was probably due to switching the system on in the middle of the billing cycle. End of November comes around and I receive another electric bill for over $100 again. I emailed and called the young lady I was told to contact several times and received no response. This started about December 5th. I finally got upset enough to call the main number and complain. I got Ronny on the phone. He told me that the young lady had left employment with the company. (Apparently no one thought to forward her emails or phone so that customers would be taken care of) I explained to Ronny of my issues and after producing almost 4 Megawatts of electricity by the end of November I was still receiving an electric bill when I only use killowatts every month. Ronny asked me to send him a photo of the electric bill via email and he would forward it to Ashley who would take care of me from that moment forward. I did as requested and he even copied to me in the email to Ashley. I waited about a week or so and emailed Ashley and Ronny asking for an update. I got crickets. Neither of them responded. After about another week I called and spoke with Ronny. Ronny answered the phone and immediately began apologizing for the lack of reporting on the app. I asked what he was talking about and he had to ask me why I was calling. I informed him that I was not very upset and wanted something done about both of these issues. This was Wednesday before Christmas and Ronny said he would call me on Friday before Christmas with something. I heard crickets once again. NO RESPONSE!!!!! I called Dione (not sure of spelling) after Christmas and the poor thing had to hear me basically go off as I had received another electric bill for over $100 after producing almost 5 Megawatts with my system. Dione informed me that they had 12 months to remedy the issue and then attempted to crawfish when that definitely did not please me. She promised to make contact with me the Monday before New Year's and once again crickets until Friday when she left me a voice mail. After two attempts I have not been able to contact her since. Finally Arriania came to our house on February the 2nd and heard what we had to say. She looked at the system and said she will get started on getting our system to do what we were promised. They even put a monitoring devise on our meter from the outside of our home. That was the first week of February 2020. Now we are in May and nothing. We purchased our system and it was installed in October 2019. promises again several months and Still NO results!!!! LIES and more LIES!!! I would definitely not recommend this company!