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Encor Solar - Profile & Reviews

Our Company motto is Expanding Life.
We have a strong belief in making a difference and offering others to do the same if given the opportunity. We have been in business for over 2 years, which in the Solar Industry is a lifetime.
Contact us to schedule a risk free assessment and we'll send a Solar tech right over.

4 reviews

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  • "Great Sales Pitch, but Incompetent Company"

    Reviewed May 25, 2021

    Cailyn was professional and provided excellent information about the solar panels. Unfortunately, the incompetence started right after I signed the contract. Encor Solar and Duke Energy failed to establish a line of communication. On February 25th, my panels were installed, but I yet to have service connection. In addition, it appears I may have lost out of the Duke Energy Rebate (approx. $3300) that was pitched during their sales. At the end, I received a $250 Amazon Gift Card to to appease my dissatisfaction with Encor. They also promised to reimburse my loan payments while I wait for service connection. I literally had to stay on top of them to honor that promise. My auto draft started on May 11th and I finally received their check today.

    On March 4th, I contacted Encor and advised them a metal pole was left on the secondary roof above my front porch. Either it was left by the contractor and/or it became detached from the panels. Encor advised me that they will contact the installers to have them return and retrieve the pole. At this time (May 24th), the metal pole is still there on my roof.

    If I don't receive service connection soon and an opportunity to reapply for Duke Energy's July Rebate, I will nullify my contract and cancel my loan payments. Encor is welcome to uninstall my panels and repair my roof.

  • "Shady sales practices and horrible customer service"

    Reviewed
    "Shady sales practices and horrible customer service"

    Reviewed Oct 01, 2020

    Shady sales practices and horrible customer service- they take your money and don't care about you after that!! RUN!!
    We used Encor solar to install panels this year. We had only been in our new house 5 wks but the sale guy created a system without asking for historical bills or waiting like he should have. Since the panels were turned on, our kwh usage has doubled and even tripled for some months. At first they wanted to say that we don't have enough panels then they came back and said their estimates were higher than what we are using. I cannot get timely return emails or phone calls! They will not send someone out to check on the issue and they are saying I have to wait to get 12 months of bills so I can go through the whole process again to add more panels and pay for those! Which is the problem, Encor? I need more panels because your sales guy didn't build the system correctly and told us our bill would be "wiped out" or are the estimates correct?

  • "Great experience"

    Reviewed Aug 18, 2020

    Been a great experience throughout the entire process. Looked at multiple companies and chose encor for the high quality. I see the review below and I’m guessing it was the rep cause our experience has been the opposite.

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We are Encor Solar. We do things differently. Our company is a true Full Service Solar provider, making the experience easier for you. We do everything from start to finish. We can generate a proposal for you in less than 5 mins.
Our Panels are American-made and come with a 25 year warranty that guarantees the Panel's performance and productivity.

  • Installation
  • Architecture
  • Energy Auditing
  • Roofing
  • Solar Repair & Maintenance
  • Community Solar
  • Energy Efficiency
  • Solar PV
  • Energy Storage

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Get a custom solar estimate for your home

Get a custom solar estimate for your home

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Established

2015

Encor Solar Headquarters

1305 SW Loop 410 # 232
San Antonio, Texas
78227 US

Workmanship Warranty

25 years.

States served by Encor Solar

  • Idaho ID ,
  • Nevada NV ,
  • Texas TX ,
  • Utah UT