FreeVolt USA

I should probably be suing them instead of writing this review. There is WAY more problems than this but I will give the lowlights. Never helped get me the rebate on the battery (only the installer can apply) Took 9 months and multiple rejected city inspections. Had power out for multiple days. Left a mess, trampled shrubs. Did not give us monitoring software. Have no idea weather our system is preforming like it should. Messed up and had to reroute the conduit (tried to charge us). Woke me up at 7am and said I had to mark all the breaker panel to decide which was to go to the battery BEFORE the installers got there that morning. Didn't finish the job after promising to in exchange for final payment. Lied to us about the inspectors not showing up when they were not finished and would not have passed. I could go on but bottom line do not use them they are dishonest, have bad customer service and won't be there for you when you need them. You have been warned.

Mohamed thank you very much. The new system works great. The old system has been taken down

I signed for my solar installation and battery at the end of August 2019 and completed financing papers. I was told that despite living in Northern Palm Springs (windy area), a ballast system (weighted) could be installed instead of drilling the roof. They did not seem to act (even assess my roof) until the end of September 2019. Mohamed promised it would take 3 months to complete installation. If it took longer than 3 months, they would pay my electricity bills. 1) Installation did not occur until the end of June 2020. They claimed personal delays with manufacturer and COVID-19 (fair enough, with COVID). 2) When the installers finally arrived they said "Oh, we can't install a ballast system, we'll have to drill into your roof and hire a roofer" Fine. Do it. Oh...and they lost my finance paperwork. I had to resubmit. 3) Mohamed claimed that due to switching battery manufacturer, plans for the battery would have to be resubmitted. It is September 3, 2020, and I still have no battery AND... 4) I am still not connected to Edison. I submitted yet another bill to Mohamed who said in email, "We paid $1500 for the roofer. I think that's more than fair." To which, I replied that a) I was promised you would cover my electric bills if installation went over and b) the fact that you had to pay for a roofer is an error and a broken promise on your part. 5) Today (9/3/2020) a) I am waiting for my battery to be installed after multiple calls, b) I am waiting to be connected to Edison after over 2 months and am still receiving bill, and c) I have not been reimbursed for my electric due not being connected.

I recently installed solar because my sce bill reaching over 200-300$ a month / I got referral by one of my friend and he told me to check it up / after all the education i was fully impress by freevolt technology and smart home concept / installation takes a while to 、but totally worth the wait ！ Thanks Freevolt