Solar O&M Provider
Great Basin Solar is a newer company, but our team has been developing and constructing solar together for well over a decade. We do residential and commercial projects. We provide customized designs to ensure our clients the best product with the best return on investment possible..
Overall, responsive, excellent quality, and Travis really seems to go the extra mile, which is why I like using local companies. I was a bit less than happy when I learned AFTER the entire system was activated that I would only get a portion of my power production back on my bill toward a credit, not the entire amount produced. This was literally a 12% loss on my system that I was not aware of prior to the job and is my only real complaint, especially the way we metered the system and attached to the smaller of my 2 dwellings on my property (which I would have reversed if I had this info sooner).
The team at Great Basin Solar impressed us with their desire to make the solar process easy for us. Travis communicated with us each step of the way, quickly answering any questions we had. Matt and Will were very thorough and professional in their installation and set-up. It was obvious that they enjoyed their work. We could not be happier with the results!
I had wanted to look into solar panels for our home for a while (in Nevada, how could you not with all the sun here). I was aware there were some incentives out there to do so, but that said, I still procrastinated on initiating the process after reading reviews for a few installation companies online that were pretty negative. I, like everyone else, want to avoid a negative experience.
After I was contacted by a company out of state soliciting for solar installations, I think I made an open request using a solar website. Travis with Great Basin Solar responded fairly immediately after I requested contact. He initiated the entire process and it was great to deal with him.
My fears with having solar panels installed were: the quality of the installation, the ease of it, and the cost of having repairs (among others). I identified these concerns to Travis. He was able to put me at ease - he works locally, showed me other installations and their solar panel activity online, stated he would handle all the permitting, etc., and explained to me how repairs would be made (the panels themselves are warrantied for a good while, 20 years I believe).
Travis explained financing options, and ultimately I decided to have them installed.
Matt and Will did the installation, and both were great to have (they listened to music at too low a volume in my opinion...). They were knowledgeable and seemed to have the installation done in half a day (super quick).
Travis followed through and coordinated the permit process and the other checks needed, as he said he would. At NO point did I have to call the city or NV Energy, etc., because I was left hanging, and at no point did I have to call Travis and ask him what was supposed to happen next (he was thorough in what the process was).
My system has been active for a few weeks. The system uses 22 panels.
Something I thought was amazing... In the beginning, he showed me another install's solar panel activity, like I mentioned. Travis said he monitored all his accounts and mentioned he would likely notice a problem before I did, and send someone out to correct the issue.
A few weeks ago I got home and looked at my solar panels' activity at a glance. I noticed one seemed to not be generating power at the level its brothers and sisters were.... I did not have time to notify Travis and ask about it. Ends up, I didn't have to - Matt and Will appeared the following day and asked if they could get on my roof to change a part out because they noticed the same thing.
So, Travis was on it. He followed through with what he said, and I didn't have any surprises. One of my philosophies is to "say what you mean and do what you say," and I expect this of other people... Travis, Will, and Matt exemplified this.
I’m confident if I have any concerns going forward that I can contact Travis and have them resolved. I trust him, and I put more emphasis on “trust” than your average person, we’ll say.
- The "Fuzz"
I decided to go solar because I wanted to cut my energy costs and generate my own clean energy. I had a few local installers out to give me a bid and a couple of the big national companies like Tesla. Travis at Great Basin (and his crew) has more experience and knowledge than anyone else hands down!
The whole process was a breeze. Travis handles all the paperwork for the power company and the city building department for me so I didn't have to do anything. His price was also very competitive for what I think is a superior product.
Travis and his crew were extremely professional and thorough with their installation. Very happy with all aspects of the service. I highly recommend Great Basin Solar.
We began looking into solar six or eight months ago. But we were very wary shopping solar since it is expensive and there is the potential of a botched outcome. In general we understood the equipment and the investment payoff concepts but weren't quite ready to attach panels to our roof.
So we asked Travis Miller at Great Basin Solar numerous questions. He had the answers which, of course, spawned more questions a day or two later. Over several weeks he patiently answered several more rounds of questioning always with a verifiable and accurate analysis until we were comfortable.
The solar process is necessarily lengthy: system design, engineering, county permits. Finally installation, county inspection and NV Energy inspection. Then there's IRS credit and the NV Energy rebate. Please be aware that there are plenty of pitfalls where an inexperienced contractor could stumble.
Travis has clearly navigated this maze many times and adeptly shepherded us through all the technical and bureaucratic entanglements. Importantly, he did it without that annoying, condescending attitude which is, unfortunately, a possibility in these areas of lesser known expertise. The end result is that we now make our own power.
We recommend Great Basin Solar.
Excellent! Smooth transaction. No B.S. Super professionals. Travis is very knowledgeable and knows how to squeeze the best benefits from your energy provider. The Great Basin Team of installers is courteous and know their trade to the bone. I have a 19 KWH system and works flawless. I've got free, instant, computer and phone access, every second, to my solar power system production. I can see the system's layout and every solar panel's output continuously. And not to forget: The Best Price in Town!!! Although we've got activated in December and the sun isn't great, I have already days when I'm generating more than I'm using.
Great experience Working with Travis Miller for my home solar project! All details were explained so I could get the system that met my needs and my budget. The installation process was quick and the system works perfectly...saving me money every month and keeping us green. I highly recommend Travis Miller and Great Basin Solar.