Sunbound Solar LLC - Profile & Reviews

Sunbound was fantastic throughout the entire process, kept me updated every step of the way and delivered as promised, couldnt ask for better service, happy I made the right the decision in choosing them as my company to go solar with for my house here in Jersey!

They delivered on what was promised. Overall, happy with the service. Thank-you Eric and Team.

My system was installed a couple months ago. Prior to the install I had received a few phone calls letting me know the status of my project for example it appears that the permitting time was longer than what I thought. They communicated with me regularly to let me know when I was going to be installed. The install crew also did a great job of explaining to me what components were going to be installed when and what I would expect for the next steps.Very pleased with the whole install process.

I work with Sunbound and they are all hard workers that make sure every job is done efficiently and correctly. They really do a thorough job of ensuring customer satisfaction as well. Awesome team to work with-- I'd recommend anyone to this company that is looking to get solar installed without all of the hassle. Not mention, they are very knowledgeable and quick to respond!

Amazing workmanship and attentiom to detail with this company... had many questions abt my roof and the equipment being used and the manager was super professional and made me feel comfortable w my purchase.... set great expectations at install and were always on time!!!!

My experience with Sunbound solar was top notch. I had a few questions about my installation during the process and they were able to clearly explain how it will all be completed. Everybody on the team was great to work with from the initial person that came and consulted my home to the crew that put the panels on the home. Wonderful experience!

From start to finish the sales rep, Brad D, and the solar company were on the ball! They explained everything thoroughly and took care of the entire process. It took 35 days from signing to installation and we couldn't be happier. We decided the loan is the best option so we can receive and an $8,000 tax credit and save $55/mo without spending a DIME out of pocket.

When the sales representatives came to my house to speak with me about a PPA program for solar, I informed them that I was told that I needed a roof from another solar company and was asked to finance the roof. I informed them I was not in the position to finance at that time. Representatives(Chris and Selena) for Sunbound Solar assured me that their company would replace the roof and that this company would not allow a PPA program to not go through because of a roof replacement. In fact, that is a part of their sales pitch. I was told that this project would allow the state to rent my roof and I would be getting the panels at no cost. The Sunbound Solar employee Carlos Cincuir came to my house and took about 100 pictures and in his report he also advised for roof replacement. His advisement was dismissed as well as mine. By this time, I was talking directly to Alex Neveretti who is in leadership and taking over the care of my project at Sunbound Solar. The employees came to my house and installed the solar and the lead on the team at that time made me aware that my roof was caving in and had soft areas. I at that point informed a representative for Sunbound Solar of what was told to me. The woman I spoke with is named Aggy and she scolded the hired team’s lead for telling me. Shortly after completion of solar panels, a Vivant representative came to my house and informed me that the roof was soft and he did not think the panels should have been placed on the roof. Alex assured me that the roof would be fixed correctly as well as Eric who is one of the owners. Alex then had a roofer come to my house. The roofer was instructed to patch a small section only. The roofer informed Alex in Spanish that he had made a big mistake by placing the panels on the roof. Alex told me that his roofer said my roof was in very good condition. This all took place back in January/February. Fast forward to August 30th I informed Sunbound Solar that my roof is leaking in my kitchen and sunroom resulting in me having to remove everything from the cabinets. The cabinets are swollen and the ceiling is leaking in both areas. Sunbound Solar had the original roofer come back to my house and it is then that he informed me what he had said to Alex in Spanish. He also made me aware that if the roof was not replaced soon it would be even more expensive damage to my house. Sunbound Solar had a Home Inspector come to my house and he informed me that the roof needed to had been replaced prior to solar installation. I cannot express enough how stressful and inconvenient this is. Now we are entering into the cold months and no telling how much inclement weather will come causing further damage. It is very disheartening to not be able to trust professionals to be truthful and do their job correctly or at least fix the problem. There are 4 owners and not one has had the decency to contact me to let me know when anything will be fixed. 1 star is too good of a rating for this company in my opinion.

Sunbound Solar sealed the deal with their professionalism and highly trained sales representatives.
I was advised with every step through out the process of my application and permit. Day of install I was very impressed on how quickly the installers put in their safety equipment and completed my install in one day!

I shopped around and was told install would be a 2 day job....not with these guys!

Sunbound uses top of the line equipment, top notch sales representatives and exceptional management. If you want to go solar, look no further. Highly recommend!

My husband I recently had our solar system installed by Sunbound Solar. We were both amazed by the quality of products, the attention to detail and the craftsmanship of their work. Our Conduit is very long and we were worried about it being eyesore it. Sunbound installers hugged the conduit to our soffit, it is so clean, magnificently done!

The sales reps, installers and management are all extremely helpful, thorough and really cared about our input and opinion. Sunbound surpassed our expectations in every way!

HIGHLY RECOMMEND!

We met with a lot of solar contractors. Like 5 contractors! Sunbound was one of 2 I thought were the best choices. In the end we went with Sunbound because they offered the best options and just were super responsive. So glad we did. Our solar panels look fantastic on our new house. Awesome!

Also note, they included a new Nest thermostat for installing with them. Very cool!

Thank you Sunbound for the awesome experience. Everyone was so professional and kind.

We were on the fence about solar. But the Sunbound rep walked us through the entire process and how much we could save by going solar. They were extremely patient with our questions and provided us with a system that matched our needs.

We have a vacation property up North, and Sunbound will be there as well. Excellent communications and service. Highly recommend.

Sunbound Solar took only 8 hours to install my system and it looks great! Everyone was friendly and very professional. I would recommended them for all who are interested in going solar.