GIMenergy

my solar experience with Gimenergy was good. Every time I reached out to them got a reply the same day or next day. The system was installed with 40 days. Easy process, nothing complicated. Everyone was nice and helpful. I chose this company because they have their own installer, NO subcontractors. I did not want to go through the risk of the different contractor at my house. Less liability. I am happy with the overall product and customer service quality.

My experience was great with gimenergy. They are always available for me. Anytime I text or call I get to talk either my project manager or my project coordinator, Serin. The installers did clean work both on solar and roofing. Gimenergy offers all kinds of equipment and they do not push on anything. It is open choice. We did have a couple delays with the project but they were very transparent with me. Everything they said I contacted my city they confirmed. Even though the city promised to give the permit within 2 weeks it took up to a 4 weeks to get the permit. However, gimenergy did everything to follow up to convince them to issue the permit. I got a littlie frustrated waiting for the permit but I understand it was out of their control. It took me more than a week to contact my city since no one was answering the calls and they replied back to my email 8 days after I sent them an email. Overall, I had good experience. The price for roof was cheaper that most of the companies and the price for solar was competitive, however, gimenergy had better equipment choice.

Our solar system is with Solaria 400 PowerXT panels. The system looks good. Solaria panels are very attractive and efficient. GIMenergy did a great job installing our system.

I chose GIM to install my solar and battery back up system. Before signing any contracts a representative came out to inspect my roof to verify the condition of the roof as well as my meter box. The staff understands solar and electrical very well which helped with the decision making process. During the installation they made sure I was informed regarding placement of the box's on my wall and I even had some extra paint that they were able to paint the pipes with. The panels have been working for well over six months.

GIMenergy installed solar + battery on my house this year. I initially signed a contract last October, but it took forever to get things moving. I ended up having to chase down my permit with the city to resolve a communication issue they were having with GIMenergy. I also had to give up my garage for a month while it was full of panels and battery equipment waiting to be installed (and had to personally accept delivery of all the equipment ordered by GIMenergy). Once I got the permit situation fixed, and GIMenergy came out for the install, things went mostly fine. It took a little longer than expected and initially I didn't get all my needed circuits backed up, so they had to come back out. Thankfully, it passed inspection fairly quickly. However, I didn't get set up on my Enphase account for a few months after the install. I also had to pester GIMenergy about the PTO/NEM submission to SCE. At the end of the day, everything is here and working. That's what matters the most. I also like that they're flexible about the equipment they use and didn't try to box me into a one-size-fits-all solution like many of the big installers will do. However, I felt like they weren't very proactive about following through on my project. Half my garage was unusable for a month and I had to do a lot of legwork on my own to ensure things actually kept moving and got done.

I couldn’t be any happier with the service and installation of our new solar panel system by GIM Energy. From the get go Nicholas answered all my newbie solar questions carefully & thoroughly and helped steer me through the whole process, whilst most of the other companies gave vague replies and brushed me off with a suggestion of a visit from a salesperson. It came down to a choice of two companies but the decision was swung by the fact that being a smaller company we felt that GIM Energy (who weren’t the cheapest nor the most expensive of all the quotes) would be more responsive to our needs and we wouldn’t be just another sale to be put on a waiting list. That choice paid off, once we pulled the trigger the GIM team had the 10kw solar system installed and inspected within a week! I didn’t get the system installed for the aesthetics but the all black Q-Cell panels look great. It must be noted that I could not find any negative comments about GIM Energy and I am glad to add my recommendation to their perfect score card.