Shield Energy

We’ve had the same experience as everyone else. We dealt with shield for almost a year from the date we signed our contract. Fortunately we had Everbright as our finance company and after letting them know what was happening and that we would not be paying for panels that aren’t even operational they became involved. Everbright pulled us from shield and gave our contract to another solar company who came out immediately and although they had to pretty much redo everything shield had done as well as pull permits because shield lied and said they did but actually never did they had our system up and running within a month. If anyone is still dealing with their system not being functional I would suggest calling your finance company to see what they can do. It was an awful experience but we are just glad Everbright stepped in and took over.

**UPDATE** They are out of business (good riddance) and I am now technically an Everbright customer (for whoever comes across this with similar experience). Same experience as all the other 1-star reviews. I didn't sign up with Shield initially, but was forced into it by Aptive/Ambia. Sign me up for any legal discussion (720-219-1571, twtheo44@gmail.com).

I got 18 panels but make only 45 kw a month Pls contact me service team semmy68@gmail.com Text me 9096455420

Well I can go on and on about this company do not go with solar energy. Empty promises. Lies, cheating. More lies upon lies upon lies. I have sent them demand letters. One good thing. I have no contract with them anymore since they lost their contract with their finance company. I tried to work with him even after then I'm done and you think we need to get a class action lawsuit against them. Feel free to contact me. Chris- rector at msn.com something needs to be done to stop these. Should I steer your companies to get advantage of people and never completing the work?

I started back in February, the panels have been on the house since April, and not producing anything. My project managers have stopped returning my calls and seems as though they are screening my calls/text messages. I am paying for a system that isn't working and I am still paying a full electric bill. I'm only giving 1 star because there is no option for zero.

We contracted shield energy to install solar on our home just prior to their apparent performance downturn late-summer of 2022. Panels were installed on our roof within a short period after contract signing near the end of October, 2022. Actual activation took 11 months of daily and weekly phone calls, texts, and emails to an "apparent" co-owner of the company, and to the many "program managers" assigned to my project, (most of whom have apparently left in disgust with the company as far as I can tell), in order to correct installation errors, and to schedule and reschedule county and core inspections. As of September, 2023, my system is operational, and seems to be functioning properly. My stress level is beginning to subside.... While the system itself appears to be operational, there is a lingering issue that has yet to be resolved - one of the installers fell off a ladder and broke a window at our home in October of 2022, which requires a $5150 repair. Shield has been leading me along for a year now saying they would pay for it, I am about to give up on that given the total lack of responsiveness from them of late. It is probably time to seek legal counsel IMHO. Unfortunately, I may be too late, as it appears as if this company has just fallen off the face of the Earth. None of my previous contacts appear to be available anymore, their voicemails are either full or they don't return my messages. While I am pleased that I now have an apparently functional system, I am very concerned regarding my responsibility for caring for the system given the current lack of responsiveness relative to potential maintenance requirements over the coming years. In summary, I guarantee you that you can do much better than this company to get solar installed on your home. Save yourself the grief you have seen expressed in so many of these reviews and find a different contractor! FOREWARNED!!!!!