Shield Energy

Well I can go on and on about this company do not go with solar energy. Empty promises. Lies, cheating. More lies upon lies upon lies. I have sent them demand letters. One good thing. I have no contract with them anymore since they lost their contract with their finance company. I tried to work with him even after then I'm done and you think we need to get a class action lawsuit against them. Feel free to contact me. Chris- rector at msn.com something needs to be done to stop these. Should I steer your companies to get advantage of people and never completing the work?

I started back in February, the panels have been on the house since April, and not producing anything. My project managers have stopped returning my calls and seems as though they are screening my calls/text messages. I am paying for a system that isn't working and I am still paying a full electric bill. I'm only giving 1 star because there is no option for zero.

We contracted shield energy to install solar on our home just prior to their apparent performance downturn late-summer of 2022. Panels were installed on our roof within a short period after contract signing near the end of October, 2022. Actual activation took 11 months of daily and weekly phone calls, texts, and emails to an "apparent" co-owner of the company, and to the many "program managers" assigned to my project, (most of whom have apparently left in disgust with the company as far as I can tell), in order to correct installation errors, and to schedule and reschedule county and core inspections. As of September, 2023, my system is operational, and seems to be functioning properly. My stress level is beginning to subside.... While the system itself appears to be operational, there is a lingering issue that has yet to be resolved - one of the installers fell off a ladder and broke a window at our home in October of 2022, which requires a $5150 repair. Shield has been leading me along for a year now saying they would pay for it, I am about to give up on that given the total lack of responsiveness from them of late. It is probably time to seek legal counsel IMHO. Unfortunately, I may be too late, as it appears as if this company has just fallen off the face of the Earth. None of my previous contacts appear to be available anymore, their voicemails are either full or they don't return my messages. While I am pleased that I now have an apparently functional system, I am very concerned regarding my responsibility for caring for the system given the current lack of responsiveness relative to potential maintenance requirements over the coming years. In summary, I guarantee you that you can do much better than this company to get solar installed on your home. Save yourself the grief you have seen expressed in so many of these reviews and find a different contractor! FOREWARNED!!!!!

Took over a year to get the PTO, but nobody came to follow up. No power from the grind into the inverter and the inverter was not even commissioned. Yes, count me in for a class action lawsuit.

It’s been 8 months and my system produced 0zero watts never been turned on.Owner Mr JJ should be thrown in jail

My story is similar to all of the stories on here. Shield has dropped the ball worse than I have ever seen in the solar industry. Being a sales person in Solar for 11 years I have never worked with such an awful and pathetic solar installer. I only went with Shield because I knew the owners and was trying to support them in their startup by having them install solar on my home. I also helped a referral from a friend get solar on their home and I regret ever taking them down this path. Panels are great, system was installed very nicely, but the nightmare started after I was installed, after I had a solar loan, when I they couldn't get my system approved for about 8 months. Once I was passed off and connected to the grid, they said they can no longer provide the battery backup system I paid for. I asked for a full refund on the batteries and the labor they front charged to install them and they denied me of this. They pitched me Humless battery backup system instead and what a freaking nightmare this has been. They pitched to me numbers and functionality on the backup battery system, I trusted their expertise on this, but I was duped. They bate and switched me hardcore. Humless is the biggest piece of crap system I have ever seen in this industry. I wish I would've fought harder for a full refund on the batteries or would've stayed stronger in my demands for Enphase or Tesla instead, both batteries that are proven as very good. All summer long and into the fall Shield's and Humless' techs and installers have visited my home over 40 times to fix the issues and can't. They are now blaming each other for the issues and this is where I'm stuck. I have no idea how to rectify this issue as none of them respond to me anymore and both companies are incompetent. I have been take advantage of and I'm now seeking legal reprieve from the state through the carious consumer protection laws that exist and which Shield and Humless have broken.