Sunnova is a leading national residential solar company trusted by over 247k+ homeowners. We believe in delivering unparalleled service, providing more choices and access to clean, affordable and reliable energy with customized options to fit any home and budget. Sunnova has one simple mission: To power energy independence so that homeowners have the freedom to live life uninterrupted®. Founded in Houston, TX in 2012, Sunnova started its journey to create a better energy service at a better price. Driven by the changing energy landscape, technology advancements, and demand for a cleaner, more sustainable future, we are proud to help pioneer the energy transition.
Whether you are looking to reduce energy costs or safeguard your home from power outages, we provide options to fit your needs.
Sunnova Home Solar Service: Go solar with Sunnova! Take control of your home energy costs and gain energy independence by producing your own clean, renewable, solar energy to power your home - right from your rooftop.
Sunnova SunSafe® Home Solar + Battery Storage Service: Enjoy the freedom to live life uninterrupted®. Get resilient backup power and increase your energy independence with our Sunnova SunSafe® solar + battery storage service.
25 Year Best-in-Class Warranty With our Sunnova Protect™ Warranty, we cover your solar system for 25 years, including covering out-of-pocket expenses and coordinating repairs and maintenance. Limitations apply.
December 5, 2024
Tyler & Mason of Sunnova
We will not be going with your company for the fact that you boldly were trying to deceive us. Your shirt said Sun, and you referred to Sunrun. I looked you up on the internet and found that Sunrun and Sunnova are two separate companies. That explains why you never showed us any documentation. Please do not try to contact us again.
Respectfully,
Bruce & Jeannie
Posted by
winjean3
on
Dec 05, 2024
Poor communication
We had no communication on how to activate the system until fall when system was installed in May
Posted by
tink0278
on
Dec 03, 2024
Inverter replacement
I was notified of the failure of the inverter for my solar panel system. I greatly appreciated this notification. However, the delivery of the inverter was returned to sender due to the fact I was provided any tracking documentation of the shipment, nor the fact that a signuture was required. I attempted to have the unit reshipped, but was never able to speak to a Sonnova employee. It took multiple attempts of responding to emails and texts I had received to get the unit resent. For the second delivery a signature was not required.
Sunnova was helpful in rescheduling the installation since my home was scheduled to close in a few days, so the solar system was fully operation al at the time of closing.
The installer was not able to make the initial scheduled day of service and I was not notified of this until 2 hours after the close of the service appointment, which was inconvenient. He was able to complete the installation the next day.
Posted by
1736ruthdrive
on
Dec 01, 2024
Sunnova Rating
Dealing with Sunnova, they have always been up front and willing to give whatever information we need... They are honest and knowledgeable about their products and services and will go the extra mile to help in whatever we need help with...
Posted by
pbandh1246
on
Nov 29, 2024
SOLAR ENERGY INFORMATION
I have no problem with my solar panels, this will be my first winter with them so it's kinda a trial period for me, and I can answer the question in the spring.
Posted by
STARMAN2
on
Nov 27, 2024
Great company
From beginning to end everybody was polite respectful and answered every question I asked. The installers were there when they said they would be and finished when they said they would.