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Electriq Power - Profile & Reviews

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About Electriq Power

Electriq Power is a US-based company that develops premier smart home battery storage solutions. Electriq helps homeowners harness the power of smart batteries to achieve a more renewable energy solution. You can currently find systems deployed across the United States, Puerto Rico, Canada and Mexico. Visit www.Electriqpower.com for more information or contact them directly at info@Electriqpower.com.

Electriq Power Reviews

3 reviews

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Dean MacDonald

Verified Customer

"Battery performs well"

Reviewed Mar 12, 2021

"Battery performs well"

Reviewed Mar 12, 2021

So far, so good. Had several power outages in Northern California last year and PowerPod kept up with what I needed from it. It automatically changes to backup when the power goes out, I didn't have to do anything. When the power grid is back on I use PowerPod to send power back to the electric company when rates are highest. Overall I am very satisfied.

Helpful
Dejan Obradovic

Verified Customer

"Easy and logical"

Reviewed Mar 09, 2021

"Easy and logical"

Reviewed Mar 09, 2021

As an installer i can state that EPs PP1 & PP2 are both relatively easy to install (especially PP2), perform just like any other manufacturer, but i think the main advantage (if you are in California at least) is the technical support, they can remotely adjust/fix any issues promptly and there is min or no wait time to speak to someone. Aftersales support is just as strong as pre-sale.
Generator control is nice too, lots of customers ask for that.

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Brandon Sanchez

Supplier

Response from Electriq Power

Responded Mar 11, 2021

Response from Electriq Power

Responded Mar 11, 2021

Thank you, Dejan. We always look forward to doing business with you. It takes two to have a great business relationship and you make it easy for us as well!

Cheers,

EP Team
hsheardy

Verified Customer

"Sell stuff, No Support when things go wrong, No anwsers"

Reviewed Oct 07, 2020
Updated Oct 07, 2020

"Sell stuff, No Support when things go wrong, No anwsers"

Reviewed Oct 07, 2020
Updated Oct 07, 2020

Got a Battery system with a inverter, inverter would not do what they said. Suppose to pick up the inverter 4 weeks ago and it is still here, no refund. Battery not lasting anything close to time it should with 1.3kw load. don't think they know what they are selling
Stay away from!

Had a conference call with them, laid out exactly what we needed. They said no problem and would get us a quote. We like the number they said but did not give us a detailed item list of what we would be getting. We received something 1/2 the size as discussed on the conference call. When talk to John, he even said that what they put together and sent me was NOT what we talked about on the conference call and thought something had changed but did not verify with me. THEIR MISTAKE!!

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Brandon Sanchez

Supplier

Response from Electriq Power

Responded Oct 07, 2020

Response from Electriq Power

Responded Oct 07, 2020

@hsheardy -- Upon review, it looks as though your system was performing to spec when initially installed, however, the load on the inverter exceeded its operating capacity. It sounds as though you've chosen to install a third-party inverter with the provided batteries. This application is outside of the design and warranty specs of the system and deviates from the intended use and functionality of the PowerPod batteries.

The best solution is to add a second PowerPod system to double the output capacity. We cannot predict the functionality of the system you have pieced together as you are using equipment that has not been tested or verified by Electriq Power.