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Complete Solar - Profile & Reviews

Complete Solar has been serving throughout the state of California since 2010 and is now proud to be offering service in Utah, New Jersey, Massachusetts, Connecticut, Arizona and New York. We are a privately owned and operated company by people who are passionate about helping families and our environment with solar. We are able to install on virtually any roof type* and offer a wide variety of products and technologies to best accommodate our customers.

18 reviews

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  • "Does not stand behind their guarantees and passes the buck"

    Reviewed
    "Does not stand behind their guarantees and passes the buck"

    Reviewed May 14, 2021

    I bought a system from Complete Solar several years ago and they guaranteed production levels. For the first couple of years I received refunds for underperformance. Now production has gotten worse and they are no longer standing behind their guarantee. They are passing the buck to their Clean Power Finance partner that won't return emails or phone calls. Complete Solar's response... 'We're just the installer! Not our problem'! I did't buy the system from Clean Power Finance, I bought it from Complete Solar and their salespeople/experts said my system would meet a minimum and IT DOESN'T! 3 years with no resolution, that's just HORRIBLE in my opinion!

  • "Highly Deceptive Company Title"

    Reviewed
    "Highly Deceptive Company Title"

    Reviewed May 14, 2021

    I almost signed up with them because I believed their company to be Tesla. They purposely advertise that their name is Tesla Solar Company, in their emails, but only do you find out in the contract signing that the company is actually called Complete Solar.

    This Is NOT the same company as Tesla. Please do not falsely advertise that you are Tesla Solar, when you are not Tesla. It's very misleading.

  • "Please don't go with Complete Solar."

    Reviewed Jan 21, 2021

    Please do not go with Complete Solar; you will be stuck leaving messages on phones that never get responded to and writing emails that no one seems to read.

    We signed our contract with Complete Solar on June 5th, 2020; it is now January 19th, 2021 and we still are not up and running. They guarantee an install within 60 days of signing; after constantly emailing them reminding of that, they finally installed two weeks after their deadline. There has been no progress since the install. They outsource all the work to subcontractors who obviously don't care about the reputation of Complete Solar, but Complete Solar doesn't then remedy any of the subcontractor stalling or lack of communication. You're never sure exactly who you should be dealing with.

    After waiting on an inspection that never came and not hearing from the subcontractor(Clean Tech) for months, we received an invoice from the subcontractor; Dave Smith at Clean Tech told us to not pay it since Clean Tech clearly wasn't doing their job...but then he didn't remedy the situation at all! You'd think they'd be embarrassed enough to immediately hire someone else to finish the job, but instead seem to be at the mercy of Clean Tech like we are.

    We went with Complete Solar because they were the cheapest deal, but now that we've missed out on the 2020 tax credit while paying hundreds of dollars in power bills that we thought we'd be done with by now, we have paid much more than we would have if we had gone with a more expensive, more reliable company. Do not make the same mistake we did!

    Braden Mounteer
    Installer
    Response from Complete Solar
    Responded Jan 22, 2021
    Response from Complete Solar
    Responded Jan 22, 2021

    We sincerely regret the negative experience with CleanTech and the frustration this has caused. We seek partners that deliver high-quality services to our clients, which, unfortunately, has not been the case with them.
    Our team will keep in touch to discuss your project's progress and assist you in anything that you need.

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We believe in doing solar the right way. That starts by doing what is best for you. We remove our own self-interests and customize a solution that is perfect for your home. With access to broad financial options, fast installs, top of the line sales and customer service tools (Heliosuiteā„¢ of products), we are able to provide you with A Brighter Way to buy electricity.

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Solar PV
  • Energy Storage

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Established

2010

Complete Solar Headquarters

3000 Executive pkwy, Suite 504
San Ramon, CA
94583 United States

Workmanship Warranty

20 Craftsmanship Warranty on the labor, wiring, installation of the system. 10 year Roof Leak Warranty on all roofs. And a 15 year Power Production Guarantee for the system's total output.

Licenses

C-10 License 961988.
UT Master Electrician 7792112-5501

Insurance

Yes, insured and bonded.

States served by Complete Solar

  • Arizona AZ ,
  • California CA ,
  • Connecticut CT ,
  • Massachusetts MA ,
  • New Jersey NJ ,
  • New York NY ,
  • Utah UT