Complete Solar - Profile & Reviews

Please do not go with Complete Solar; you will be stuck leaving messages on phones that never get responded to and writing emails that no one seems to read.

We signed our contract with Complete Solar on June 5th, 2020; it is now January 19th, 2021 and we still are not up and running. They guarantee an install within 60 days of signing; after constantly emailing them reminding of that, they finally installed two weeks after their deadline. There has been no progress since the install. They outsource all the work to subcontractors who obviously don't care about the reputation of Complete Solar, but Complete Solar doesn't then remedy any of the subcontractor stalling or lack of communication. You're never sure exactly who you should be dealing with.

After waiting on an inspection that never came and not hearing from the subcontractor(Clean Tech) for months, we received an invoice from the subcontractor; Dave Smith at Clean Tech told us to not pay it since Clean Tech clearly wasn't doing their job...but then he didn't remedy the situation at all! You'd think they'd be embarrassed enough to immediately hire someone else to finish the job, but instead seem to be at the mercy of Clean Tech like we are.

We went with Complete Solar because they were the cheapest deal, but now that we've missed out on the 2020 tax credit while paying hundreds of dollars in power bills that we thought we'd be done with by now, we have paid much more than we would have if we had gone with a more expensive, more reliable company. Do not make the same mistake we did!

Great communication and follow thru with project manager.

Blake Sanders was Very friendly and knowledgeable, answered all my questions about install and certain dates for inspections. Very good insight on how many panels to use to maximize efficiency of the system for the house and pool.

I am very pleased with the Complete Solar Service.
This is why:
Complete Solar Service was very Professional with their service. I felt treated as a Person and not just a client. Everything they needed to do was explained to me and did exactly as I was told. Complete Solar Service explained to me step by step to what they are doing and needed to do. I really did not have to do anything but watch. The installer was so awesome. They called before they arrived and what I needed to do when they do arrive. I highly recommend this Complete Solar Service to others.
I am so satisfied with the Complete Solar Service and I will recommend their Service to others and to my Friends. Complete Solar Service and their Professional Installer are just awesome.

Thank you, Complete Solar Service

Complete Solar was a lot easier to work with than I expected. Skylar was honest, and helpful throughout the whole process. He was more helpful than expected. Darlynn kept me informed on what was going to happen next, and always gave me time to adjust if there were any changes to the schedule. It was a pleasure working with her, and Skylar both. From the roofing crew to the solar panel installers everyone was courteous , friendly, and helpful.

My experience with Complete Solar & team representative, Marcia Garay has been stellar! This team is prompt and thorough with communication every step of the way. When I say every step, they provide a roadmap of what you can expect, an email to let you know where you are in the process of the roadmap, and let you know when each step is completed. There has been no reason for me to follow up as I've been informed at every level. First class service and so very happy to have had the opportunity to work with such an efficient company. Thank you!

Absolutely, hands down a five star rating for this company all the way from the project coordinator, Marcia Garay who was most responsive and timely in her communications to me concerning the entire process. I only regret not being home when my install took place as I had a previous commitment but my neighbor who acted on my behalf said the install crew were exceptionally polite, thorough and very timely timely ..not to mention the clean up was impeccable. I highly recommend this company, the products and their services.

The installers on our project had the experience to know what they were doing without wasting their effort. The cleaned up after themselves leaving no mess behind. They explained in detail what they were going to do and how to observe and operate the system before they left the job site. An impressive representation of their company.

The entire process, while quite involved, was very organized. The steps were explained in advanced and followed in detail. The entire process went much faster than I had anticipated

When my parents were asked to sign up for solar I was skeptical. It's never as good as it sounds, but this company is amazing. Darlynn and the whole team were amazing from start to finish. This whole experience was flawless and went very smoothly. I would definitely look into working with the company again.

I was very impressed with the whole installation process of my new solar system other than a few Hoops with City and what not we seemed to designed a system I hope will be very beneficial in the future.

Prompt follow up, attention to detail and thoughtful service. My only criticism would lie with Complete solar's need to constantly notify me after every service interaction. Too much. But reps were great.

All steps in process were explicitly explained and workers were exemplary, from Isiah, Tyler, Chis to Darlynn.

Some where along the line an operating process broke. They need to fix it. If you are reading this, I would recommend staying away from Complete Solar.

The issue was they had a problem with one of their contractors doing the installation and it caused me a bunch of problems and wasted time.

I just turned on my new solar system installed by Complete Solar. This company worked hard to get it done right and in a timely manner. I had some issues with the placement of the electrical conduit and they were more than willing to rework it and make me happy. My installation manager Darlynn LaCap was outstanding! She was courteous, professional and on top off the entire process. All the installation Crews were on time and did a great job.

From the beginning of the project to the end couldn't of gone any smoother. Throughout the whole process there was excellent communication without any guesswork on what was going on.