Complete Solar

Had solar panels installed that were supposed to cover all my power needs and it didn’t even reduce my electric bill by half. Now i’m paying for both electricity and solar. I’ve attempted to contact them for months and they refuse to answer the phone or call back. Now i have to go to the attorney general to get some recourse.

I have been trying to have my solar panels installed for over 9 months. I have tried reaching out to Teresa and gave me the run around and falls promises. I then tried to cancel and they suddenly stop replying for at least a full month. Finally, it was sent up to higher management and she “sped things up”. All she did was have someone come out to my house and dig holes and then started getting pushed off after that. Then I told Carl “CEO” I want to cancel and was told no I can’t even though they breached the contract and now I’m stuck waiting 2-3 more months until the project is completed. I would not go through this company. It’s been a nightmare and very unprofessional. I would rate zero stars if I could.

Complete Solar installed my fully paid solar panels for Mosaic, but the unit has not been working for months, and every time I call for service since April 2024 (877-299-4943 and 650-295-1090 I leave a message but no one has returned my call or come to repair the unit which has cost me $4,000.00 in PG&E “true-up” charges!! Please call me urgently at work (510-876-1053) or home (770-633-1740) to schedule a repair – thanks, Robert Bernstein

It's been 3 years solar on roof and will not pass inspection. Difficult to speak to a live person. I want solar panels remove and they need to repair roof. Will not do it. County inspector said I have every right to have them remove it. A complete nightmare.

3 times the plans have been reject they make an apointment for any service no show no call, i waste my day wsiting for them multiples times ,my wall it is tear apart solar panels still not working after 6 month customer service do not follow up i will call several times left massage won't call me back to giveme updates mainly luis ruiz mgr and coordinator, rebecka service coordinator too.

Me experience with Complete Solar was good and bad. The salesman was great, but after I signed on it was a very long road. Took 9 months before my system went on line. The communication was good, but the time between interactions was very long. Install crew was great, but before the system went live, they came back and changed the way it was hooked up, leaving holes in my siding after removing electric boxes. Now that I’m live, system seems to be preforming well.