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Sunlight Financial - Profile & Reviews

Sunlight Financial is on a mission to save homeowners money and protect our environment.

Sunlight partners with solar companies nationwide to offer homeowners innovative, affordable loans. Sunlight's best in class technology and deep credit expertise simplifies and streamlines consumer finance, enabling Sunlight's strategic partners to quickly and easily provide homeowners with economic savings and environmental benefits.

Sunlight is in it for the long term, with our partners and our customers. Sunlight secures financial commitments, then makes loans available, fairly and responsibly.

In a rapidly changing market, Sunlight develops simple, intuitive processes that facilitate and accelerate the purchase, sale and installation of residential solar systems. Sunlight cares deeply about user experience, and keeps solar companies and homeowners top of mind in our online portal and flexible APIs.

Sunlight works with our strategic partners to create financial products that we believe in. And Sunlight hires, trains and develops teammates committed to providing service and support as reliable as the sun itself.

135 reviews

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  • "Terrible Customer Service"

    Reviewed Jul 30, 2021

    I accidentally paid off my solar battery loan twice ($28,000). To get a refund issued I was told it would take 3 weeks. Three weeks later I'm told it will take another 3 weeks. Talk to a supervisor? 2 days.
    Awful customer service! They're great on the front end of initiating loans, but terrible servicing them.

  • "IF I COULD LEAVE ZERO STARS I WOULD"

    Reviewed Jun 03, 2021

    These people are the absolute worst. They prevented me from selling my home under a premise that is not in the contract. If you are considering using solar run away from these people as your provider. You will be lied to given no good reason for their actions and controlled my their management team. Thank you displacing me from my home and stopping my home sale. You are a terrible company and I will let everyone I can know it.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jun 08, 2021
    Response from Sunlight Financial
    Responded Jun 08, 2021

    Hi Mr. Guerrieri,
    We want to sincerely apologize for your negative experience regarding your potential loan assumption. I confirmed that a phone call took place on June 4th to resolve and explain any issues. I am glad we were able to come to an understanding and should you need anything additional please do not hesitate to give us a call at (888) 850-3359.

  • "Just say no"

    Reviewed Jun 02, 2021

    This has been one of the worst experiences. I'm paying for panels that are not connected. Texas Solar Brokers will not communicate with me and Sunlight Financial customer service is useless and caddy. No accountability at all. The "positive feedback " on this list looks suspicious. Formulaic answers with no details. All of the negative feedback is spot on. People need to be warned about this activity. I have to consider defaulting on my loan because I can't afford paying for both solar panels and conventional electricity. DO NOT SIGN UP WITH SUNLIGHT FINANCIAL!!! The callous response to this message will offer a 1-800 number that will continue this nightmare and solve nothing. I would give a review of "0" if I could.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jun 03, 2021
    Response from Sunlight Financial
    Responded Jun 03, 2021

    Hi Mr. Saavedra, We want to extend our sincerest apologies concerning all the installation issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers and partner installers. One of our escalations managers will be giving you a call today to discuss helping you towards resolution. Thank you,

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Sunlight Financial partners with solar companies to secure financing for solar systems, batteries and roofs. The loans Sunlight make available are homeowner-friendly, with a simple approval process. Partner with Sunlight or join Sunlight's experienced team to make your day a little brighter.

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Established

2014

Sunlight Financial Headquarters

234 W. 39th St.
New York, NY
10018 USA

Local Offices (2)

  • 101 N. Tryon St., Suit 1000
    Charlotte, NC 28246
  • 25 Taylor Street
    San Francisco, CA 94102

States served by Sunlight Financial

  • Alabama AL ,
  • Alaska AK ,
  • Arizona AZ ,
  • Arkansas AR ,
  • California CA ,
  • Colorado CO ,
  • Connecticut CT ,
  • Delaware DE ,
  • District of Columbia DC ,
  • Florida FL ,
  • Georgia GA ,
  • Hawaii HI ,
  • Idaho ID ,
  • Illinois IL ,
  • Indiana IN ,
  • Iowa IA ,
  • Kansas KS ,
  • Kentucky KY ,
  • Louisiana LA ,
  • Maine ME ,
  • Maryland MD ,
  • Massachusetts MA ,
  • Michigan MI ,
  • Minnesota MN ,
  • Mississippi MS ,
  • Missouri MO ,
  • Montana MT ,
  • Nebraska NE ,
  • Nevada NV ,
  • New Hampshire NH ,
  • New Jersey NJ ,
  • New Mexico NM ,
  • New York NY ,
  • North Carolina NC ,
  • North Dakota ND ,
  • Ohio OH ,
  • Oklahoma OK ,
  • Oregon OR ,
  • Pennsylvania PA ,
  • Rhode Island RI ,
  • South Carolina SC ,
  • South Dakota SD ,
  • Tennessee TN ,
  • Texas TX ,
  • Utah UT ,
  • Vermont VT ,
  • Virginia VA ,
  • Washington WA ,
  • West Virginia WV ,
  • Wisconsin WI ,
  • Wyoming WY