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Sunlight Financial - Profile & Reviews

Sunlight Financial is on a mission to save homeowners money and protect our environment.

Sunlight partners with solar companies nationwide to offer homeowners innovative, affordable loans. Sunlight's best in class technology and deep credit expertise simplifies and streamlines consumer finance, enabling Sunlight's strategic partners to quickly and easily provide homeowners with economic savings and environmental benefits.

Sunlight is in it for the long term, with our partners and our customers. Sunlight secures financial commitments, then makes loans available, fairly and responsibly.

In a rapidly changing market, Sunlight develops simple, intuitive processes that facilitate and accelerate the purchase, sale and installation of residential solar systems. Sunlight cares deeply about user experience, and keeps solar companies and homeowners top of mind in our online portal and flexible APIs.

Sunlight works with our strategic partners to create financial products that we believe in. And Sunlight hires, trains and develops teammates committed to providing service and support as reliable as the sun itself.

128 reviews

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  • "Solar power sucks"

    Reviewed Apr 07, 2021

    Solar power , lies and don't keep there word. Over 6 months still not hooked to back up.

  • "Going the extra mile"

    Reviewed Apr 01, 2021

    Thank you for all you did with my Solar company getting things done. They are moving a little bit faster.

  • "Great experience!"

    Reviewed Apr 01, 2021

    So easy from start to finish. Great follow up and continuous customer service. Very seamless transaction.
    Would highly recommend.

  • "Not Customer Focused"

    Reviewed Apr 01, 2021

    Very disappointed in my overall experience with Sunlight. And fortunately were not able to help me getting a lower interest rate. There was definitely lapses in communication in regards to getting a voided check and the timing of when it was needed. I tried to escalate my concerns with upper management and was never given a response. I've chosen to handle my loan with my new loan servicer, but I would never recommend this company going forward as they were not clear in their communication of when the loan was ever going to be funded. The process is much more vague than other loan options that people receive. More importantly I was disappointed in upper management in their ability and unwillingness to not provide a lower interest rate. Simple bank information was needed in order to obtain a lower interest rate, and due to their lack of communication I was unable to submit at the time needed.

  • "Nothing but lies"

    Reviewed Apr 01, 2021

    The solar conplany lied and neither you or them were help

  • "Great seamless service"

    Reviewed Apr 01, 2021
    "Great seamless service"

    Reviewed Apr 01, 2021

    Everything was a seamless transaction went very smoothly with a great rate

  • "Sunlight Financial"

    Reviewed Apr 01, 2021

    The whole process from start to finish was professional and painless. Couldn't ask for anything better.

  • "New roof on house"

    Reviewed Apr 01, 2021
    "New roof on house"

    Reviewed Apr 01, 2021

    Erie Construction Company were on time and manner. They did a good job. Thank you Sunlight for the loan.

  • "Sunlight Financial credit services"

    Reviewed Mar 30, 2021
    "Sunlight Financial credit services"

    Reviewed Mar 30, 2021

    Easy to pay for any home needs with their app.

  • "Great!"

    Reviewed Mar 30, 2021

    On point and let me know what's going on every step of the way. Helped me out on the steps of the process.

  • "Monitoring solar power."

    Reviewed Mar 30, 2021
    "Monitoring solar power."

    Reviewed Mar 30, 2021

    I have tried to find out how to monitor my panels. To see how much electricity they are producing. I have been told that different people will send me the information for.that. The latest request was last week and still no bananas.

  • "Good service"

    Reviewed Mar 30, 2021

    So far, just beginning my experience with Sunlight, I feel they are very good at keeping me informed and letting me know what to anticipate for my repayment schedule.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Not as expected"

    Reviewed Mar 30, 2021

    I expected my electric bill to be less to off set the cost of the panels and installation but it isn't . Now I have the loan to pay off plus the electric bill I was hoping would be at least cut in half,but isn't ,it's now the same as allways. I'm very dissatisfied . since we are tax exempt , due to military service veteran disabled status , the financial incentive was just put towards the power usage bill. Now the incentive has been used , the power bill is just as high as it allways was before installation .

  • "Things went well"

    Reviewed Mar 30, 2021

    Everything went well. No complaining.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Windows financing"

    Reviewed Mar 30, 2021

    Great company for financing windows.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Kitchen Shelfs"

    Reviewed Mar 30, 2021
    "Kitchen Shelfs"

    Reviewed Mar 30, 2021

    Application was straightforward and easy. Response time was quick. Setup for payments clear

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    Thank you for leaving such a nice review. We are glad that you loved our fast approval process. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Great to work with"

    Reviewed Mar 30, 2021

    Working with Sunlight was easy, made sense, and a good experience. Explanations made sense and were easy to understand, well informed staff

  • "Review"

    Reviewed Mar 30, 2021

    Very pleasant people to work with and. Very knowledgeable about they're products

  • "A zero if it was possible"

    Reviewed Mar 30, 2021

    Had nothing but trouble with the solar company contacted them kept getting assigned different case managers 3 the first one was the best started getting results then she was gone 2 one not so much but a little the 3rd one was worthless she lied never returned phone calls I would not recommend this company for your financial needs or Sun Stor Solar

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    We want to extend our sincerest apologies concerning all the installation issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers and partner installers. We’d like to learn more about your situation and what exactly occurred and how we can make your experience more enjoyable. Our Customer Support team will reach out to you shortly.

  • "Preventable issues held up my loan"

    Reviewed Mar 30, 2021
    "Preventable issues held up my loan"

    Reviewed Mar 30, 2021

    Sunlight caused a delay on my loan authorization because they didn't have verification my house was my primary residence. Not a big deal...except they didn't tell anyone! Then we provided the information, the customer service rep said we were all good, and two weeks goes by with no authorization to proceed... I call again, and they just didn't save (or at least one had no record of) the verification we had JUST provided two weeks earlier. It got worked out in the end, but it caused my 2020 install to turn into a 2021 install, which could have had dramatic repercussions on incentives.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    We’re extremely sorry that you had to face such difficulties with our customer support. We pride ourselves in providing great customer service, and we’d like to do the same for you. We take customer support very seriously around here, and we’d be more than happy to try and find a solution for a more enjoyable experience. Our Customer Support team will reach out to you directly.

  • "Efficient with no hiccups"

    Reviewed Mar 30, 2021

    Sunlight found Corning CU in NY for my PV and handled the application paperwork smoothly. I have no issues at all with Sunlight or Corning CU throughout the process and both have been a pleasure to work with.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Very Bad experience"

    Reviewed Mar 30, 2021

    Bad customer service.
    They lied to me during the all process.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    We’re sorry to hear about your frustrations. Thank you for bringing it to our attention. We take customer satisfaction seriously around here, and we’d be more than happy to try and find a solution for a more enjoyable experience. Our Customer Support team will reach out to you shortly.

  • "Great system! Took some time but worth it!"

    Reviewed Mar 30, 2021
    "Great system! Took some time but worth it!"

    Reviewed Mar 30, 2021

    Sunlight Financial provided a great opportunity for me to lower my energy bill and eventually eliminate it while helping produce clean energy!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 31, 2021
    Response from Sunlight Financial
    Responded Mar 31, 2021

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Great windows"

    Reviewed Mar 30, 2021

    I love my windows. Affordable, 2 day installation during a snow storm. Complete clean up. Absolutely wonderful staff and easy financing.

  • "Worst experience"

    Reviewed Mar 24, 2021

    Calling them is worthless, no one answers, and we got disconnected before speaking with anyone 10 + times in a row.
    Their website is horrible and has 0 options for adding money outside of the monthly payment.
    No customer service
    Outdated and mostly useless website
    Phone tree prompts are extremely slow, so we would wait over a minute to get to the correct option, then immediately get hung up on.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2021
    Response from Sunlight Financial
    Responded Mar 25, 2021

    Hi Jean,

    We want to sincerely apologize for your negative experience regarding our billing system and customer support. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.
    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "Outrages interest rate 3.40 a day for the term of the loan dam"

    Reviewed Mar 09, 2021
    "Outrages interest rate 3.40 a day for the term of the loan dam"

    Reviewed Mar 09, 2021

    We paid a loan off they sent us a pay off document paper. Then they sent us another bill . So we called them they said they would call back but they did not .doing called them they said we still owe them 12,000.00 I said that’s ok I’ll pay you guys but I don’t want to pay that 80. Dollars interest from a mouth ago when I first made the pay off these people are so greedy so I had to pay it. I hope and pray they choke on it. And Erie roofing did it to us. Thanks Erie I see how much you care

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2021
    Response from Sunlight Financial
    Responded Mar 25, 2021

    Hi rslagle36,

    We want to sincerely apologize for your negative experience regarding your loan interest. Sunlight Financial LLC (“Sunlight”) takes seriously each instance of customer dissatisfaction and appreciates the opportunity to respond to this review. These aspects of the loan are explained in each borrower’s solar loan agreement.

    However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly. We look forward to hearing from you and working together to find a solution for a more pleasant experience.

    Thank you,

  • "False Information"

    Reviewed Jan 25, 2021
    Updated Jan 25, 2021
    "False Information"

    Reviewed Jan 25, 2021
    Updated Jan 25, 2021

    I was definitely given false information on how this loan would work.

    My loan has gone up $125 a month because I didn't give them the $18,000 tax credit I was suppose to receive. Which in fact I didn't get.

    When asked about the non guaranteeing of the tax credit. The reply was, it has to be put in the paperwork for THEIR protection. An honest company would stand by their word.

    To top it off! My payments only go to the interest which is ridiculous!

    I trusted this company. I have tried to get help but nobody will get back to me.

    Unfortunately I'm not the only one who has had problems with this company.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jan 25, 2021
    Response from Sunlight Financial
    Responded Jan 25, 2021

    Hello,

    Thank you for reaching out to Sunlight Financial. Please know that we take all complaints seriously. The signed installation contract does not include any guarantee regarding your ability to claim the federal income tax credit. Please note that your signed loan agreement expressly provides that the tax credit is not guaranteed and recommends that you consult your tax professional. Please contact us with any further questions or concerns.

    Thank you,

    The Sunlight Team

  • "Tricky auto pay instructions to receive the APR that you are promised."

    Reviewed Jan 19, 2021
    "Tricky auto pay instructions to receive the APR that you are promised."

    Reviewed Jan 19, 2021

    Upon reaching an agreement of a 1.49% APR thats what helped sell me on sunlight, I waited for installation and am still waiting to activate the system but now my APR was raised to 1.99. After signing they said I had to activate auto pay to receive the 1.49 APR so i said fine and was waiting for the system to be activated to do so. By the time i tried to set up the auto pay they said it was too late and that i am now stuck with the 1.99%. I never recieved a date to when i was suppose to set it up, I receiced an 2 emails from them but it didnt say a due date and now im stuck with the 1.99. This to me seems like a predatory behavior on part of sunlight.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jan 20, 2021
    Response from Sunlight Financial
    Responded Jan 20, 2021

    Dear sosallan16,
    We want to sincerely apologize for your negative experience regarding our billing system. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.
    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "Good company"

    Reviewed Nov 23, 2020

    I am happy the installer company of my solar system, and the loan company is very efficient and professional. I would recommend highly.

  • "Solar Financing"

    Reviewed Nov 09, 2020
    Updated Nov 14, 2020
    "Solar Financing"

    Reviewed Nov 09, 2020
    Updated Nov 14, 2020

    I was disappointed with the information pertaining to energy credit. I was provided a total price for the project and stated I would be getting the $10,000 energy credit. The $10,000 was to be applied to the balance to reduce the principle. Unfortunately, not everyone will receive $10,000 as a refund and will not be able to apply that $10,000 to the balance. I was only able to receive a little over $5,000 as a tax refund.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 16, 2020
    Response from Sunlight Financial
    Responded Nov 16, 2020

    Hello,

    Thank you for reaching out to Sunlight Financial. Please know that we take all complaints seriously. The signed installation contract does not include any guarantee regarding your ability to claim the federal income tax credit. Please note that your signed loan agreement expressly provides that the tax credit is not guaranteed and recommends that you consult your tax professional. Please contact us with any further questions or concerns.

    Thank you,

    The Sunlight Team”

  • "Communication"

    Reviewed Nov 13, 2020

    Sunlight Financial kept the communication channels open, keeping me informed, answering all my questions thoroughly. The 'paperwork' was easy to read and understand.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 16, 2020
    Response from Sunlight Financial
    Responded Nov 16, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "First time solar customer"

    Reviewed Nov 13, 2020

    I bought my first house and after a year I hated the cost of electricity. The company I chose for solar panels set up the financing. Since I was paying over $200 per month average I would have been happy to pay 250 a month to own my solar system. Sunlight financial came through. I now pay them less than $100 a month and my energy bill is nothing! So I am saving over $100 per month and will own my system in less than 10 years. The only problem I had was figuring out thier web page and setting up direct payment. I ended up making a late payment because of this. It was also a bit hard to get ahold of customer service. Yes I would recommend sunlight financial for your solar needs!

  • "Great lender providing a much needed service to the solar incustry"

    Reviewed Nov 13, 2020
    "Great lender providing a much needed service to the solar incustry"

    Reviewed Nov 13, 2020

    I've had almost no interaction with Sunlight Financial which shows how well they provide their lending services. The approval was quick and in the year I've had the system, I've had no issues with Sunlight in anyway. Highly recommend.

  • "Financing for Solar panels"

    Reviewed Nov 12, 2020

    It was done in a fast and positive manner with respect for each other.

  • "Smooth and Clear Process"

    Reviewed Nov 12, 2020

    I used this company for solar financing, based on recommendation of my solar company. Everything was done securely online or via email, which was great. No traveling and no issues. Their process is straight forward & clear and it was executed smoothly.

  • "Timothy Amey"

    Reviewed Nov 12, 2020

    5 stars excellent customer service and great value!!

  • "Easy setup no issues"

    Reviewed Nov 12, 2020

    All good, nothing bad to report.

  • "Excellent service and easy to use"

    Reviewed Nov 12, 2020
    "Excellent service and easy to use"

    Reviewed Nov 12, 2020

    Getting this loan set up for our Tesla solar panels was easy and straightforward, and connecting up the account online and making payments has been simple and painless.

  • "Solar Financing"

    Reviewed Nov 11, 2020
    "Solar Financing"

    Reviewed Nov 11, 2020

    I recently received financing for a solar system from Sunlight Financial. I received the funding quickly with no issues. I would highly recommend them for their services.

  • "Solar"

    Reviewed Nov 11, 2020

    Financed my roof for solar thru Sunlight Financial. The staff here are very friendly & professinal. Making payments
    were always easy as they gladly help you over the phone. Very, very friendly company.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 11, 2020
    Response from Sunlight Financial
    Responded Nov 11, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Awesome"

    Reviewed Nov 10, 2020

    All the people involved in financing were amazing helpful and respectful thanks!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 11, 2020
    Response from Sunlight Financial
    Responded Nov 11, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "My solar system review"

    Reviewed Nov 10, 2020
    "My solar system review"

    Reviewed Nov 10, 2020

    I was very pleased with the installation and so was Mohave Electric. They said it was one of the best installation they had ever seen .I usually have 2 or 3 months a year that they pay me for my excess power that I make.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 11, 2020
    Response from Sunlight Financial
    Responded Nov 11, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Working for our Future"

    Reviewed Nov 10, 2020

    Sunlight Financial has made my solar purchase a smooth and relaxing event. I have had not had an concerns or issues and recommend them to anyone thinking about going solar.

  • "Solar panels"

    Reviewed Nov 10, 2020

    It works great and we love it.

  • "Sold to other bank"

    Reviewed Nov 10, 2020

    They sold the loan to another bank, I think. Some credit union in California. Went to pay off the loan early, they made me make two payments three days apart. Tried paying off the loan early to refinance my house. Nearly missed the deadline for the refinance because of the credit union not letting me payoff the loan in one transaction. What should have taken 3 days max, took 9. Also, the reason I made the early payoff was because the credit union refused to send in the proper paperwork regarding the lean on the house for the solar loan. The extra stress made the experience with all of it rather unpleasant.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 24, 2020
    Response from Sunlight Financial
    Responded Nov 24, 2020

    Hi Matt,
    We are sorry to hear about your experience in paying off your loan with one of our lending partners. While Sunlight and our lending partners always strive to provide the best customer service we can, opportunities for improvement do arise. We’ve passed this concern on to our lending partner so they can identify payoff process improvements with their team. Thank you for bringing this matter to our attention. If you have additional questions, please feel free to reach out to us at 888-850-3359.

  • "Well coordinated"

    Reviewed Nov 08, 2020
    "Well coordinated"

    Reviewed Nov 08, 2020

    So far I am happy with the service I have received. The billing has been efficient and have not had any problems so far.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 09, 2020
    Response from Sunlight Financial
    Responded Nov 09, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers

  • "Great product a little pricey"

    Reviewed Nov 08, 2020
    "Great product a little pricey"

    Reviewed Nov 08, 2020

    Great product with excellent quality and customer service, but it will set you back quite a bit.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 09, 2020
    Response from Sunlight Financial
    Responded Nov 09, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "my solar production"

    Reviewed Nov 07, 2020

    satisfied

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 09, 2020
    Response from Sunlight Financial
    Responded Nov 09, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Positive Financing"

    Reviewed Nov 07, 2020

    I recommend Sunlight Financing was easy, no problems and good rates. I am glad Sunlight Financing was there to help me buy my solar panels for my home.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 09, 2020
    Response from Sunlight Financial
    Responded Nov 09, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Great experience"

    Reviewed Nov 06, 2020

    Everything went smoothly

  • "The Increase of interest rates"

    Reviewed Nov 06, 2020
    "The Increase of interest rates"

    Reviewed Nov 06, 2020

    I have tried to contact Sunlight financial to discuss why my payment went up and just a few dollars going to the principal of loan. Since I got my solar the amount I was paying was reasonable now it has doubled. I am trying to get out of this loan agreement and I would definitely not recommend this company. They have been non- responsive to my inquiries. they have failed in all the catagories below.

    Rich Recchio
    Supplier
    Response from Sunlight Financial
    Responded Nov 06, 2020
    Response from Sunlight Financial
    Responded Nov 06, 2020

    Dear Harvey,

    We want to sincerely apologize for your negative experience regarding our customer support. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.

    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "Ripped off"

    Reviewed Oct 22, 2020

    We had solar put on by Barrett Solar in June. When they told us the points of going solar I asked "so if power goes out the solar takes over?" They said "no" you will need a generator." We ordered a natural gas generator big enough to power the house. This all cost us over 22 thousand dollars. The financed this through Sunlight financial and we had 90 days until first payment. We called Sunlight the day before the payment and told them the contract has not been completed. We don't have the generator. They said that was not their problem. The head of Barrett Solar will not answer my phone calls or call me back.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 17, 2020
    Response from Sunlight Financial
    Responded Nov 17, 2020

    Dear Borofsky,

    We want to extend our sincerest apologies concerning all the installation issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers and partner installers. We’d like to learn more about your situation and what exactly occurred and how we can make your experience more enjoyable. Please give our customer support line a call so we can further assist and gather additional information ((888) 850-3359)

    Thank you,

  • "Bad install ruined my roof! And solar doesn't work"

    Reviewed Sep 13, 2020
    "Bad install ruined my roof! And solar doesn't work"

    Reviewed Sep 13, 2020

    Had solar installed back in February. It's never run right. Had local electric company and the rep who sold the system out to my house together to figure out the issue. Firstly, the panels weren't installed as per the plan so that was why the panels were useless after 4pm. Secondly, the installers hadn't put flashing under the shingles so we more than likely have a leaking roof too. After a recent storm only half the house is back up and I've lost all wifi.
    Now I have to find a solar electrician to come out and fix the installers mess so at least I have power in the house.

    The installers won't respond to either the rep or myself. Ive sent an email to support@sunlight so I'll see if that does anything!

    Rich Recchio
    Supplier
    Response from Sunlight Financial
    Responded Sep 15, 2020
    Response from Sunlight Financial
    Responded Sep 15, 2020

    We want to extend our sincerest apologies concerning all the installation issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers and partner installers. We’d like to learn more about your situation and what exactly occurred and how we can make your experience more enjoyable. Our Customer Support team will reach out to you shortly.

  • "Declined a loan because minimum needed is 5 OPEN LINES OF CREDIT?!"

    Reviewed Sep 09, 2020
    "Declined a loan because minimum needed is 5 OPEN LINES OF CREDIT?!"

    Reviewed Sep 09, 2020

    Joint applied for a loan with my husband, we both have great credit (750+) and are going through a ReFI now on it. Sunlight denied us because my husband only has 2 lines of credit open. Despite neither of us ever being late on a payment, and me having paid off student loans, an open credit card for 15 years and no late payments, my husband only has 1 credit card and the mortgage. No car loans! No retail credit cards (that was the lady's suggestion when we called)! How dare we make good financial decisions. Trash. Just makes me conclude that this company's interests are clearly not in line with the financial best interests of those they lend to .

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 24, 2020
    Response from Sunlight Financial
    Responded Nov 24, 2020

    Hi Chelsea,

    We are sorry to hear about your experience with Sunlight Financial. Sunlight uses an automated proprietary credit analysis strategy. If you would like to discuss your credit application further or have additional questions, please feel free to reach out to us at 888-850-3359.

  • "Bad Biz"

    Reviewed Jul 29, 2020

    Don’t get a loan do the lease thing, Reason I say this is we got panels and used Tesla, loan is through Sunlight financial, well if you want to move your screwed out of your, equity because they won’t transfer UCC1 code or what ever it is which keeps them from losing panels if house forecloses, that the panel are not part of the house etc. (we would of paid for app fee to transfer to our new home) and the panels have to be paid off - which means house can’t be sold unless they are ...How do you pay a 28,000 loan? your equity and they know that and won’t let you just move the panels to the new house with a new UCC1 code, when you want to move to and just continue to pay out loan monthly! Hell their interest on that is another 28 So frustrating for get the equity for the down on your new home Sunlight gets it !!! Yes I’m disappointed and will warn others not to do this !!! So dumb !!! Has we been told you can not move panels if you do decide to move unless they are paid off We would not have gotten them :-( do we like the energy saving yes it’s just sunlight we are not happy with

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jul 30, 2020
    Response from Sunlight Financial
    Responded Jul 30, 2020

    Sunlight Financial LLC (“Sunlight”) takes seriously each instance of customer dissatisfaction and appreciates the opportunity to respond to this review. Sunlight facilitates loans for solar systems on behalf of its lender partners. These solar system loans are secured by the relevant lender (and not Sunlight) taking a security interest in the solar system, as evidenced by a UCC-1 financing statement; however, the lender does not take a security interest in the residence on which the solar system is installed. In the event a borrower wishes to sell the residence on which a solar system is installed, the borrower may pay off the loan in full or the buyer may elect to take over the solar system loan as part of the home sale, provided the buyer is qualified according to Sunlight and the lender’s underwriting criteria. In either case, Sunlight does not receive additional compensation. These aspects of the loan are explained in each borrower’s solar loan agreement.

    In limited instances, a lender may approve a solar system’s removal and reinstallation on a different residence, but Sunlight is unable to authorize a removal or reinstallation without the lender’s consent. In addition, the removal and reinstallation of a solar system involves additional cost associated with the relevant installer’s labor (none of which benefits Sunlight or the lender) and may impact the installer’s or manufacturer’s warranties applicable to the system.

    We hope this provides some clarity to this customer and others interested in solar financing. Thank you.

  • "Frustrated"

    Reviewed Jul 23, 2020

    Encore Solar installed my panels back in Feb and I still don't have solar power. Sunlight refused to help me but demand payment on a product not working. Still haven't received reimbursement from Encore Solar. Wish I would have read the reviews before singing.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jul 28, 2020
    Response from Sunlight Financial
    Responded Jul 28, 2020

    Hi Mike, We want to sincerely apologize for your negative experience regarding your solar install. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.

    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "I would not recommend them!"

    Reviewed Jun 24, 2020

    My panels were installed since mids of december 2019. Until now they have not generate any power. I have called sunlight so many times and all they tell me is they will escalate to their manager. I had 720+ credit score and still gave me a 3.99% interest. Ow, but they are getting they're payment every month no matter what. This company IS A JOKE BEWARE EVERYONE OUT THERE!!!!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 17, 2020
    Response from Sunlight Financial
    Responded Nov 17, 2020

    Dear Martin,
    We’re extremely sorry that you had to face such difficulties with our customer support. We pride ourselves in providing great customer service, and we’d like to do the same for you. We take customer support very seriously around here, and we’d be more than happy to try and find a solution for a more enjoyable experience. Please give our customer support line a call so we can further assist and gather additional information ((888) 850-3359)

    Thanks!

  • "Finance Charges"

    Reviewed May 28, 2020

    Did you know this company charges 4% a day with a great Credit score? I have to refinance my house to get out of this scam, don’t fall for it, Solar is the way of the future, but what they’re charging is so wrong.

    Rich Recchio
    Supplier
    Response from Sunlight Financial
    Responded Jun 24, 2020
    Response from Sunlight Financial
    Responded Jun 24, 2020

    Good afternoon,
    We want to sincerely apologize for your negative experience regarding our interest rate. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Our customer support team will reach out to you directly.
    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "Be patient."

    Reviewed May 23, 2020

    The panels take time before they start to generate power. My panels were put on line in October.They didn't begin to generate power until six months later.Unhappily,the one green flashing light indicated the unit had to be re-booted.Once re-booted it functioned much better!! Make sure two green bars are lit.A steady,not flashing,light.The representatives have been very professional. They worked with me to resolve my issues.

    Rich Recchio
    Supplier
    Response from Sunlight Financial
    Responded Jun 24, 2020
    Response from Sunlight Financial
    Responded Jun 24, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Financial service"

    Reviewed Apr 19, 2020

    Help the tax credit information.

  • "Excellent Service on Solar Loan with Sunlight Financial"

    Reviewed Mar 26, 2020
    "Excellent Service on Solar Loan with Sunlight Financial"

    Reviewed Mar 26, 2020

    We are completing our 2nd year of working with Sunlight Financial on repayment of our solar loan with them. The loan contract was sound and both sides are executing their parts smoothly and efficiently. The terms were excellent, and we like the pre-payment ability afforded us throughout the life of the loan. We are pleased with Sunlight Financial and would not hesitate to work with them on future financial needs. We very much appreciate our relationship with Sunlight Financial and their support.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 27, 2020
    Response from Sunlight Financial
    Responded Mar 27, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Rating Sunlight"

    Reviewed Mar 25, 2020

    Have had no problems with Sunlight

  • "Best Investment"

    Reviewed Mar 25, 2020

    We installed solar panels last year. The difference is my electric bill has put a big smile on my face. Every month I no longer cringe when the bill comes in. I'm actually excited to see how much we saved for t he month. We no longer have to dress in layers to stay warm or the summer months to sweat. I would encourage everyone to save energy and money by letting Sunlight install solar panels.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2020
    Response from Sunlight Financial
    Responded Mar 25, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "level of service"

    Reviewed Mar 25, 2020

    the service provided was excellent infall respects. reactions were timely, no promises were made that were not kept and all i's were dotted and t's were crossed.

  • "Sunlight Financial"

    Reviewed Mar 24, 2020

    Easy, fast, and excellent support.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2020
    Response from Sunlight Financial
    Responded Mar 25, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Finance for solar system."

    Reviewed Mar 24, 2020

    The finance was set up very efficiently.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 11, 2020
    Response from Sunlight Financial
    Responded Nov 11, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "solar pannel account"

    Reviewed Mar 24, 2020

    the account access and payment process was easy to set up after the purchase of the solar pannels

  • "Get solar"

    Reviewed Mar 24, 2020
    "Get solar"

    Reviewed Mar 24, 2020

    My bill has drastically reduced.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2020
    Response from Sunlight Financial
    Responded Mar 25, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Excellent and easy"

    Reviewed Mar 24, 2020

    This is the first financial institution I have dealt with that is easy peasy.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 25, 2020
    Response from Sunlight Financial
    Responded Mar 25, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "UR Not My Company"

    Reviewed Mar 24, 2020
    "UR Not My Company"

    Reviewed Mar 24, 2020

    I don't use this company.

  • "JOB WELL DONE"

    Reviewed Mar 24, 2020

    I am very satisfied with the service many of the associates provided. The responded better than I could have expected and some. Would recommend any of my family or friends looking to buy Solar to give them a go. Job well done!

  • "Review"

    Reviewed Mar 24, 2020

    I have had no problems with Sunlight. I appreciate everything your company has done for me. Very prompt and courteous.

  • "A Company That Follows Through"

    Reviewed Mar 24, 2020
    "A Company That Follows Through"

    Reviewed Mar 24, 2020

    It has been a pleasure working with Sunlight Financial. Whenever I call, I get a timely response by a courteous and knowledgeable staff member. I anticipate a very successful working relationship in the long term. That is a compliment in and of itself. many companies seem to forget Customer service principles after you have signed on the dotted line.

  • "Great Team"

    Reviewed Mar 24, 2020

    Everyone was helpful and worked hard to get things done quickly and efficiently.

  • "Great customer service."

    Reviewed Mar 24, 2020
    "Great customer service."

    Reviewed Mar 24, 2020

    Process took about 10 to 12 weeks to get everything set up, from installations to approval and usage of the equipment. They communicated during and after the process, very happy with my choice.

  • "good experience"

    Reviewed Mar 24, 2020

    I have had our solar for almost 2 years. Through the loan process and the time since I have nothing but good things to say about Sunlight Financial. Easy to work with and responsive to my needs.

  • "Sunlight"

    Reviewed Mar 24, 2020

    Great

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Nov 16, 2020
    Response from Sunlight Financial
    Responded Nov 16, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Sunlight financial review"

    Reviewed Mar 23, 2020

    Their rates are pretty good and they do offer an online portal but it's pretty limited. One big negative, when I was refinancing my house, they took a long time to return subordination paperwork which cost me a few hundred dollars because the refi had to be extended.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Dear Lawrence,

    We want to sincerely apologize for your negative experience regarding our customer support. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.

    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "Not a recommend financial institute"

    Reviewed Mar 23, 2020
    "Not a recommend financial institute"

    Reviewed Mar 23, 2020

    I wan to star by saying that Sunlight financial, are a big liars they are a huge scam they told me I was gonna get over thirteen thousand dollars rebate on my income taxes this year 2020 base on the solar system I install in my property also in the information I provide them about my income. Didn't happen at all not even near I only got back $1,825 dollars and customers only have three chances to claim this type of rebate and my accounting person follow step by step with sunlight financial agent instructed us to claim the rebate and what form to used. So bottom line is that I'll be getting counting the other two chances I have left beside this year if I get the same in the other two more years to come I be getting in total of $5,475 dollars. Also when I called customer services Sunlight financial I asked them what about if I can obviously give at the 17 month grade period that you guys give customer to give back the insentive from government which in my case is over 13 thousand dollars since am not getting back not even near that amount would you guys increase my monthly payment and they told me yes. AM TELLING YOU folks stay away from this clown they are not profesional and all they care is to take your money. There's no saving on solar everything is a huge scam. This is a real customer am not lying about this comment 100% true. People take my advice. DO NOT GO SOLAR.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Hi Kenny,

    Thank you for reaching out to Sunlight Financial. Please know that we take all complaints seriously. The signed installation contract does not include any guarantee regarding your ability to claim the federal income tax credit. Please note that your signed loan agreement expressly provides that the tax credit is not guaranteed and recommends that you consult your tax professional. Please contact us with any further questions or concerns.

    Thank you,

    The Sunlight Team

  • "New Solar System!"

    Reviewed Mar 23, 2020

    WE HAD A NEW SOLAR SYSTEM PUT IN AND IT WORKS GREAT AND OUR POWER BILLS ARE LIKE 16.50 AND THE HIGH WAS 64.50. THANK YOU!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Solar"

    Reviewed Mar 23, 2020

    Not much contact but everything worked out ok

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Good Job"

    Reviewed Mar 23, 2020

    Sunlight made the whole process on line very easy to work with. There a few adjustments and that was handled well also. So the whole experience was great. I would welcome see them on any of my future purchases.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Awesome!!"

    Reviewed Mar 23, 2020

    I’m fascinated with the service, but especially the interest, and thankful because for you help can I realize my project

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Solar panels"

    Reviewed Mar 23, 2020

    We had several workers that got the job done. Then of course our electric company approved the work. We have paid very little to the electric company and only pay for the panels. We are happy to know that our payments will never increase. I monitor the system and love to see how much energy we produce.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Great Product Great Service!"

    Reviewed Mar 22, 2020

    I've been very happy with Sunlight - no problems whatsoever!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority, and we are committed to our customers and their desire to go solar. Its customers like you that make our job wonderful. Cheers.

  • "Very impressive."

    Reviewed Mar 22, 2020

    Working with this company gave me the confidence that I was making a very educated decision. The staff were very friendly and professional. They did a very good job that has made my neighbors keep asking me for a referral. They have a commendable tech support program .

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Review of sunlight financial co."

    Reviewed Mar 22, 2020
    "Review of sunlight financial co."

    Reviewed Mar 22, 2020

    Excellent communication with company rep regarding terms of loan and process of payment, etc. Representative was very thorough and made sure I understood what she had told me.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Tesla and Sunlight Financial made it easy."

    Reviewed Mar 22, 2020
    "Tesla and Sunlight Financial made it easy."

    Reviewed Mar 22, 2020

    The ease of which the whole solar system and payment process came about was easy for us. Tesla handled all the paperwork and Sunlight handled setting up the payments. We now enjoy 101% offset to our electric bill an the system runs our whole house and charges both our electric cars.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Review"

    Reviewed Mar 22, 2020

    Simple and quick

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Solar townhouse"

    Reviewed Mar 22, 2020

    Our townhouse has a roof facing south, so it was a good candidate for panels. Our panels were installed and connected in the fall. Winter months with shorter days, clouds, and snow are not the best time to evaluate the production of solar electricity, but on our February bill, our panels out produced our electrical use. Having added 2 EV vehicles last summer which we plug in at home, this means that our panels also covered the cost of charging our vehicles. Nice!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Phenomenal Company"

    Reviewed Mar 22, 2020

    Excellent company to work with, so efficient and helpful. Got the Job done quickly & neatly. Saving so much on electrical already.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Easy Finance"

    Reviewed Mar 22, 2020

    Process was smooth and easy to get financed to buy our solar. Definently reccomend to get the tax rebate. You can have it paid off in no time!

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Excellent service"

    Reviewed Mar 22, 2020

    Great company and wonderful service

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for leaving us such a wonderful review. We are glad that you had such a pleasant experience with Sunlight Financial. Our dedicated staff will be pleased to learn of your high praise. Once again, thank you for your kind words. Cheers.

  • "Sales"

    Reviewed Mar 21, 2020

    Miss led buy salesman

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Dear Robin,

    We want to sincerely apologize for your negative experience regarding our customer support. However, we’d like to learn more about your situation and what exactly occurred. We want to make things right. Can you please contact our support team at support@sunlightfinancial.com and provide the best contact number to reach you directly.

    We look forward to hearing from you and working together to find a solution for a more pleasant experience.

  • "No excuse not to have solar!"

    Reviewed Mar 20, 2020

    The financing was easy with no hidden fees or price gouging. The payments were less than my electric bill. I paid off the loan with my Roth IRA when I turned 59.5 and had no problems with that either.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Mar 23, 2020
    Response from Sunlight Financial
    Responded Mar 23, 2020

    Thanks for taking the time to share your prestige opinion on Sunlight Financial with other community members. We take pride in providing outstanding service for every customer, and we’re overjoyed to receive your compliments and appreciation. Cheers.

  • "Good company"

    Reviewed Mar 20, 2020

    Panels work as expected. Could use more generating capacity, but clouds and rain interfere