Sunlight Financial - Profile & Reviews

They are the most diabolical yet licensed financial institution I have had the misfortune of being scammed by. Customer service is absolutely no part of their repertoire, neither are the state and federal laws as regards consumer protection and business and professions codes. In my experienced opinion Sunlight Financial’s only goal is securing sales contracts and loan agreements. Heaven have mercy on the signing consumers because once Sunlight Financial obtains signatures, they are through with the customers COMPLETELY! They are lazy, irresponsible, and completely non concerned with customer satisfaction. In my opinion, they hate us for making it hard to steal our last dollar. They’re worth billions (evidently stolen from unsuspecting consumers), they think they’re above the law and they think we should just eat cake. After they get your signature they will never help you get what was promised you, they’ll reward the crooked contractor that didn’t perform (if you’re unfortunate enough to end up with such a lazy contractor), and they’ll further lie about what was promised in their agreement so as to continue stealing money they did not earn. Even when a Note is paid in full, you’ll likely need a lawyer to get them to release their lien, so you can sell your property or pass it down to descendants. These actions violate many state and federal businesses laws, so I’m not sure how they’re still licensed (maybe they’re paying off prosecutors), but I do believe it will catch up with them. Please report them to the DFPI, FDIC and the CFPB.

Being new with the idea of going solar, (not wanting to spend needed cash as we approach retirement) Barrett Solar (Solarwave) arranged easy financing with Sunlight Financial. 100% of the loan process was completed from the comfort of our couch. Sunlight Financial online process was “awesome and easy”. They even are allowing us time to collect the Federal tax credit so it can be applied to the principal amount. Even lowering the payment and making it more affordable.
Thank you Sunlight Financial.

The customer service dept. at Sunlight Financial is a complete joke. The only email responses received are canned - there is never a response from a human. They don't answer the phone, nor do they respond to messages left. I've been trying with them for over three months!!