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Sunlight Financial

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Sunlight Financial partners with solar companies to secure financing for solar systems, batteries and roofs. The loans Sunlight make available are homeowner-friendly, with a simple approval process. Partner with Sunlight or join Sunlight's experienced team to make your day a little brighter.
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3.1
Reviews
EnergySage Rating
3.1
EnergySage Reviews
EnergySage Rating
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About Sunlight Financial

Overview

Sunlight Financial is on a mission to save homeowners money and protect our environment.

Sunlight partners with solar companies nationwide to offer homeowners innovative, affordable loans. Sunlight's best in class technology and deep credit expertise simplifies and streamlines consumer finance, enabling Sunlight's strategic partners to quickly and easily provide homeowners with economic savings and environmental benefits.

Sunlight is in it for the long term, with our partners and our customers. Sunlight secures financial commitments, then makes loans available, fairly and responsibly.

In a rapidly changing market, Sunlight develops simple, intuitive processes that facilitate and accelerate the purchase, sale and installation of residential solar systems. Sunlight cares deeply about user experience, and keeps solar companies and homeowners top of mind in our online portal and flexible APIs.

Sunlight works with our strategic partners to create financial products that we believe in. And Sunlight hires, trains and develops teammates committed to providing service and support as reliable as the sun itself.
Year Established
2014
Phone Number
888-850-3359

Services Offered

  • Financing

Industry Certifications

  • Better Business Bureau
  • Solar Energy Industries Association

What Customers Are Saying

Ratings & Reviews

3.1
172 reviews
3.1
Average Rating 172 review(s)
Response
3.1
Quality
3.3
Value
3.2
Service
3.1
Leave a Review
Lack of Communication, Low Quality Customer Service, Unable to work with

I have been trying to obtain a payoff for a solar panel loan my mother obtained while she was alive. Unfortunately, she did not look up their reviews and we are now dealing with a company which does not even attempt to help resolving an issue with obtaining the payoff. I have provided the death certificate, her will and proof that I am her personal representative (twice so far) and call each day I am told that the back office will review the paperwork and add to me to the account so that I may request a payoff. Each day that does by, my closing is delayed. When you do call, customer service representatives are extremely rude and cannot even answer the questions. You just keep getting the run around. I have provided my information on their website and also by emailing their support email address. By law they are supposed to provide a payoff within 10 days of request. They do not adhere to those rules either. I do not recommend any one use this lender for their solar panels.

Posted by basanabria75 on Jun 26, 2026
Enphase equipment

We had a bit of problems with the enphase equipment from day one. Starting in May of 2025 when it was installed. A couple of panels don't work and we wait and wait for it to be resolved and getting the right parts to fix it. Has nothing to do with Sunlight but rather Enphase.

Posted by diannenourie on Apr 07, 2026
Funded Loan, project not complete

Sunlight fully funded a $80000 loan without the project being complete. $40k worth of batteries not installed much less delivered. Took advantage of my elderly father with English as his second language.

Posted by nick on Mar 20, 2026
Predatory company practices

Sunlight Financial has shown terrible customer service and unprofessional conduct. I was charged an NSF fee even though I had already updated my checking account information. The company hides behind vague language the fact that it takes three full days for account updates to process is hidden and not clearly stated in their disclosure. Because of this lack of transparency, the payment was routed to the wrong account, and I was unfairly penalized. When I reached out to resolve the issue, I encountered unhelpful and unprofessional staff who refused to take responsibility. Instead of acknowledging their failure to disclose critical information, they blamed me and insisted on enforcing an unjustified fee. This kind of behavior is predatory and unacceptable. Customers should not be punished for internal system delays and poorly worded disclosures that bury important details. Sunlight Financial’s practices undermine trust and reflect a lack of accountability. I would strongly advise others to avoid doing business with this company.

Posted by dieselpcs on Oct 07, 2025
Hidden fees, unclear practices

I would never trust Sunlight Financial again. I generated the loan payoff letter, received the balance, and paid it off. Two days later, I received a notification stating that I still owed $3.10 because I had paid it off on a Saturday, as if that were my fault. They don’t process payments until Mondays, which is absurd. The agent was nice, but the company’s practices are idiotic! The agent even said that the 3.10 were due to my principle yet generally when you do a payoff letter it will include everything so why the 3.10?! Never again don’t trust this company!!

Posted by denise321452 on Jul 22, 2025
Thieves Don't do business with this company.

First call to customer service regarding if extra payments would to be applied to principal was Immediately met with an Aggressive and demining tone as if she was speaking to her child, husband or a homeless person. Of A EXTRA $400PAYEMENT 340.00 GOES TO INTERESS AND 60 GOES TO PRINCIPLE NO MATTER WHAT! NO EARLY PAYOFF

Posted by dancast2 on Jul 01, 2025

Location

Headquarters

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States Served

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