Solaria Solar and Roofing

Solaria solar has been extremely professional. Respective of myself and my property, they have been attentive to all of my needs. The installation was smooth, professional and flawless. They are an amazing company that really cares about their customers. I would highly recommend.

My install had some unusual requests that resulted in a few unexpected mistakes. But Solaria was very accommodating, as they worked to fix everything. They are very intent on getting my detailed feedback, such that similar things never happen again. Ultimately, they did everything they said they would, and then some, and faster than other family members had to deal with. I was producing power the same day they started. And my system is outperforming my predictions. I am very pleased and highly recommend them, on price, quality, and customer service. I should note that I am an electrical engineer, and have done extensive calculations of expected power output. My system is doing better than I had estimated, already reaching 91% of STC rated output, exceeding the NMOT specs, and it hasn't seen the best days of the year yet.

I've shopped for solar for a couple years, used energysage for nearly a year. Which has been great tool to shop solar, and got me in contact with Solaria. I think everyones biggest fear with solar is break even point, and the installation - nightmare stories all over the internet. Solar doesn't seem as standardized as some other industries. Solaria made my life easy, I agreed to purchase in Dec, and have the REC Alpha Pure panels on my roof right now (Feb). Looks flawless, waiting on inspection, but the experience with Marcelo in sales, Sebastian in operations, and the installation crew has been incredible. If you're shopping for solar, definitely hear what Solaria can do for you. For me they ended up being best deal in town, with best warranty, with best reviews. So for me there was zero reason to go elsewhere.

Dennis was a great, Installation was professional and fast great company to work with

We had an excellent experience with Solaria. Sales rep did a great job helping us find the system that was right for us. Our energy bill has nearly tripled over the past 4 years, that is not sustainable! I initially contacted EnergySage for advice (there is a lot to learn and understand with this technology). They have a simple online survey that asks all the right questions then you follow-up with a call from an expert that guides you through the rest of the process. EnergySage sends your details out to numerous Solar Providers and in just a few hours we had 7 estimates. It was an easy choice to go with Solaria, they have impressive credentials with their suppliers and use only the best equipment in their installations. Their work crews were well trained, respectful of our property and cleaned up after every work session. I could not be more pleased, thanks EnergySage and Solaria!!!

Solaria could not be bothered to get anything correct from the beginning with any of my ground installation requirements. They started off sending their site survey person out to my house but the surveyor didn't know that he was supposed to survey for a ground installation. When he was informed he took a quick look at the location on the ground and gave it the OK and then did nothing else like measuring or taking notes or anything. Then it went to engineering and they also first provided a plan to install the solar panels on the roof. I had to correct them on that and then they provided a plan to install the panels at the wrong location on the ground based on nothing from the surveyor. I replied back and told them that it was wrong and even sent them a picture of EXACTLY what I wanted. They sent back another plan after a week of waiting and shifted the panels over a bit but did not put them where I had wanted. I sent back another picture of what I wanted and they took another week to respond and informed me that they just discovered that they could not install too close to the property line. They did not seem to have a very good understanding of what an acre of land looks like with measurements because they sent back another plan that did not look anything like the configuration of panels that I sent to them in the picture. I replied with another picture for them and told them not to put the panels in their proposed location due to wiring, piping, and septic. They sent back another plan after a couple of weeks and it was wrong again. They got the configuration wrong again and it wasn't close enough to the property line like I had required. I requested that their engineering team call me since it was a problem to communicate via email for them to understand my requirements correctly. The engineering department never called. After a few more weeks they sent another plan and it was closer to the property line but it still was not close enough as code allowed for like I had required and this was when I started to give up on them. I NEVER received a call from anyone at the company except for the sales guy, Tim Delcavo, who was the only good thing that company had going for them. I also never received a phone call from any of the owners (Marcelo is the owner presented to me through energysage.com) either as part of their decision to give up on my installation. I find it despicable that an owner would not take ownership of what was going on there. I suppose it's at least partially redeemable that they realized that they cannot do ground installations correct enough for permitting and planning and ultimate installation. However, that does not make up for the many months of frustration and lost time they inflicted on me through their ineptitude. Tim Delcavo, who happens to be the only redeeming part of the entire company, is unfortunately leaving the company for bigger better opportunities. Solaria could do nothing right and this was a horrible experience. There is no more redeeming factor going to be at the company any longer by way of Tim Delcavo. Do NOT select them for any installation at all!