SolarUnion

Solar Union was easy to work with from my first interaction with them. I knew nothing about the different types of solar and they walked me through every step and even helped me compare different systems, setups and prices that competitors were offering. They were very responsive over e-mail and the phone and knowledgable enough to answer any questions I had. Honestly the entire experience was very positive, and the only hiccups came from issues with city permits or PGE applications, but the SolarUnion reps were always quick to provide any documents or guidance that would help move the process along -- none of the challenges had to do with SolarUnion themselves. Even after the install, the customer service is still very responsive and helpful with any questions about our setup. I'd recommend them to anyone in the market. The whole process was effortless, and for a project being built from the ground up, it was a breath of fresh air not having to worry about the solar system setup.

Shortly after asking for quotes here, I got a phone call from SolarUnion. I had given no permission for any of my contact information to be release to installers. Note EnergySage's blurb on this from: https://www.energysage.com/about-us/company/ ""We protect all your contact information until you decide to share it with our installer network." Somehow, they managed to get access to my phone number in violation of that policy. Anyway, that call was from "Gelica from SolarUnion" at (415) 992-3283. Even though I've closed off my Marketplace by saying I've picked another (non-EnergySage vendor), I continue to get spam phone calls from them. Oh, and BTW, SolarUnion's quote here (as were 3 of the 4 quotes I received) was non-responsive: I put exact requirements in my request and they ignored them.

We chose to work with SolarUnion after analyzing offers aggregated on Energysage. SolarUnion was able to install our system before the promised delivery date and the system is producing at or above projections. We enjoyed working with the SolarUnion team on this project

They were fast and efficient. The solar panels is so efficient that the energy bill $30.00.

My overall experience with SolarUnion was great. They helped us secure the NEM2.0 status in time, which made the solar installation more cost effective. I especially appreciate the expertise and great customer service from Josh Rhoades (Clean Energy Consultant), Erika Aguirre (Customer Experience Manager) and Itzel Navarro (Project Manager).

I am very satisfied with the work Solar Union has done. Because this is an expensive project, I informed Renzo (Co-owner) that I will not be able to take on this project if I cannot get SF city rebate for low-income family. He assured me that they will not start the project until I get approval from the city to get a rebate and put the condition on my contract, which gives me option to back out of the contract if I do not qualify for the rebate. Fortunately, I was qualified for the rebate and the whole entire team took care of everything from acquiring permits, installing solar panels, getting city inspections approved, and getting PTO (Permission to operate from PG&E) in a timely fashion. I would recommend anyone who is thinking about installing solar panels to consider Solar Union because they are very professional and willing to go above and beyond to answer any questions or request you may have in a timely manner.