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SolarUnion - Profile & Reviews

We are a full-service solar developer and installer founded in the heart of Silicon Valley. We sell, design, install and service high efficiency solar systems to deliver clean electrical power at affordable rates. Our clients (residential homeowners) start to enjoy savings from Day 1, with significant cumulative savings over the life of the system. For our customers, we guarantee that your system will produce the output specified under their binding contract for the next 25 years. Our goal is to transform the market and enable all Californians to unlock the power of clean energy.

129 reviews

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  • "Just Perfect"

    Reviewed Jan 18, 2021

    SolarUnion has been wonderful to work with! They followed through on everything they promised to do and did it when they promised. They were experts experts. They explained everything to me clearly. Without hesitation they accommodated me on my requests. The installation went off quickly. I work in construction, I know when a Team is good. My respects to this Team!

  • "Great Experience"

    Reviewed Jan 18, 2021

    We deliberated for quite a while before we made the call, but once we did, they came to our home, answered all our questions and gave us excellent documentation so we'd know what to expect. Once we finally made the decision to have SolarUnion install our system, they promptly took care of all paperwork and did the installation at the very highest of professional standards, as we expected they would, Now that our system has been up and running, we couldn't be happier with our system and our decision to go with thie best team ever!

  • "Competent Team"

    Reviewed Jan 18, 2021

    I am pleased with all of the solar professionals at SolarUnion. As I considered going solar I looked at several local companies in my county. SolarUnion had the best product warranty, the best labor warranty, and great financing options to go solar. Throughout the entire process, they were friendly, helpful, and most importantly knowledgeable and really competent. I never felt pressure, and quickly realized that these people were the good guys. Their program offers make it possible for any homeowner to go solar without having to lay out cash upfront. If you own your home and are considering solar, SolarUnion is the right choice for you.

  • "Great Communication"

    Reviewed Jan 17, 2021

    Consistently ranked as a great company in all our searches. Sales staff was super knowledgeable, always quick to respond. The whole process was quick and easy.

  • "Highly Recommended"

    Reviewed Jan 17, 2021

    We had 20 panels installed two years ago, and added 12 more this summer. We recommend SolarUnion. They did an amazing job then and now! Ikt's just such a relief to have a partner for the long run.

  • "Thorough"

    Reviewed Jan 16, 2021

    The team was responsive and transparent throughout the process. Strong at each step. Someone was always available to address our questions. Responsiveness given our busy schedules is priceless!

  • "Can't Be Happier!!!"

    Reviewed Jan 16, 2021

    If I could give them 10 stars, I would. I was the least convinced person at home about the benefits of solar. I am now a huge advocate of the solar movement. We will use SolarUnion for our vacation home too.

  • "Thank you"

    Reviewed Jan 16, 2021

    We got our first system a couple of years ago and SolarUnion took care of everything then. We decided to update and get more panels this spring/summer, and the staff again helped us get what we needed! Fantastic service even after the panels were installed.

  • "Satisfied!"

    Reviewed Jan 16, 2021

    Smooth process from start to finish. We're generating our own energy now, saving money and the house looks great!

  • "This is an impressive operation"

    Reviewed Jan 16, 2021
    "This is an impressive operation"

    Reviewed Jan 16, 2021

    "After spending a lot of time researching solar options online, I knew I wanted to speak with someone knowledgeable on the topic. My friend Mike invited me to visit his home and it was a truly unique and informative experience. I got an honest view of what I was looking to do and what
    it would take. I got in touch with SolarUnion, the came to visit the same week and I was promptly given detailed information and options that would be needed for a successful installation. I would have been in
    big trouble with any of the kits I had considered if they had not taken the time to visit. I highly recommend to anyone SolarUnion!"

  • "What an Excellent Experience, total satisfaction"

    Reviewed Jan 15, 2021
    "What an Excellent Experience, total satisfaction"

    Reviewed Jan 15, 2021

    We are thrilled by our solar panels! We absolutely LOVE the app tracking our electricity production and consumption! The whole team at SolarUnion were outstanding. They communicated quickly and clearly. They were extremely responsive to our questions. The installation team were very mindful and wore masks and gloves before entering our home (#pandemic). We highly recommend them!

  • "Will Recommend"

    Reviewed Jan 15, 2021

    SolarUnion did a great job fitting a big system on my roof. They also helped to put financing in place with the minimum of fuss. Permits and approval for rebates came through on time and the system was fitted and working on schedule. Quite happy with the end result.

  • "Responsive"

    Reviewed Jan 15, 2021

    It came down to three companies at the end. I am so pleased that I decided to have SolarUnion install my system. Their pricing was competitive. Their product selection is the best on the market right now. I was especially impressed with the way they handled the entire process. I was always advised as to how things were moving along. The Operations Team was available to answer my concerns and questions. Everyone I dealt with, across the company, was professional, knowledgeable and responsive. I would highly recommend SolarUnion!

  • "Less than thrilled"

    Reviewed Jan 15, 2021

    No idea how this company is getting 5 stars, let alone is "Diamond Certified". But it appears based on the recent reviews they prioritize the easy "turn key" installs over any that may be slightly challenging. I have had a signed contract with SolarUnion since September 30th. And one of the reasons why I ultimately decided to go with them was the sales man said they could get us installed by the end of the year. Well, joke is on me. I'm now being told I am "tentatively" scheduled for installation first week of February. My permit has been approved since November 6, 2020. Granted yes, my install is not turn key - I am out in the Sierra Foothills. We have a ground mount install. I realize there are challenges. But all I wanted was an honest response when I asked. But I suppose it was more important to get the sale than to be honest. So now I'm paying double - for these guys and still paying full price PG&E. Here are just a few of the issues I've experienced:
    1. Starting with the Sales process, i was verbally told my install could happen by the end of the year
    2. During the site visit, it was apparent the person that came either didn't pay attention, was not told or was on "auto-pilot" as she almost did all the drone images of our roof, instead of where the ground mount was to be placed. If we hadn't said anything, it would have been a huge mess.
    3. During the design process, the designs were riddled with errors. Either on the system size, the number of panels or the drawings themselves. These are things, myself, caught! I'm not an engineer, i Know very little about solar, but even I could see these errors they were so blatant.
    4. I got my letter from the building permit office before I heard from SolarUnion that my permit was approved. I had to reach out to SU to find out what was going on. I was either ignored or put off. When finally asking WHEN my install would be happening, I was referred back to the sales man.
    5. I never was told why my project has been delayed. But again, my hunch is that because my project is not a straightforward one that I keep getting put off. And from the beginning, no one paid any attention to the fact this was a ground mount. They were all just operating like it's any other roof install.

    So the lesson here is if you have a straight forward install, SU is probably just fine for you. If you have ANYTHING challenging or different about it, then they probably aren't the company for you. They certainly weren't the cheapest option, but I felt that would get me certainly better service than I have so far. And now that I'm essentially paying double for my energy, they are getting more expensive by the day.

    I will return and update this review once my install is completed and let everyone know how it went. I hope this helps anyone looking for solar to look critically at ANY company you work with. I thought using a company like EnergySage would help me choose the vendor for me, but I guess nothing is foolproof.

  • "Great Option for a Turnkey Solution !!"

    Reviewed Jan 11, 2021
    "Great Option for a Turnkey Solution !!"

    Reviewed Jan 11, 2021

    The installers were very professional and conscientious. I live in an HOA and my neighbors can get picky some times, but the installation was quick and uneventful. They made sure to communicate with me what they were doing throughout the whole install. They took the time to properly locate and mark where the installation locations would be in my house (single family, ranch-style, 1 story). When I did get an appointment to discuss products, the in-take staff was excellent. They were knowledgeable and made excellent suggestions for proper placement (balance of aesthetics and good distribution across the roof). They also made sure that I was saving on install costs by mentioning federal tax credits available and special rebates using different panels and inverters. SolarUnion did all the heavy lifting with my HOA and City and County for permits and inspection. Very pleased customer. I will send business their way.
    Cheers
    Ganti Boom

  • "Great Service !"

    Reviewed Jan 11, 2021

    I was pleased to see the high ratings of this business from real customers – especially its Diamond Certified stamp of quality. If you call for an estimate, they will work with you to schedule a visit same week. The entire process went very smooth and within six weeks they were working on my roof. They installed a great product at a fair price, which was inclusive of permits and inspections. Final touches to improve the aesthetics of the solar arrays were a nice gesture since my wife was very concerned about the looks.

    Kevin K.

  • "definitely recommend"

    Reviewed Sep 11, 2020

    We found SolarUnion through Energy Sage. They were not the least expensive quote but after meeting them they seemed the most trustworthy. We are glad that that we went with them. They were professional - we did not feel pressured at all. They were very safety conscious, the person who came over to take the drone shots wore a mask. Covid19 caused a looong delay with the city permitting but the team kept us informed. When we finally received the permit, the installation was scheduled quickly. We are very happy with the product, the installation and the company.

  • "Spam calls non stop"

    Reviewed Sep 09, 2020
    "Spam calls non stop"

    Reviewed Sep 09, 2020

    They literally call every other day even when asked to be removed from the call list.

    Renzo Castillo
    Installer
    Response from SolarUnion
    Responded Sep 09, 2020
    Response from SolarUnion
    Responded Sep 09, 2020

    Hi Jesus - Same response as in Yelp, which you posted today as well. Hi Jesus C - Please be cautious and protect yourself and your family. It's important to set the record straight. We do not have an employee John at the company. Also the name of our company is SolarUnion, not solar Union as captured in the image of your Yelp review. Evidently, this is a person who is working to steal the identity of our company or working to steal yours. If you call the phone number provided by this individual in that text, you will note that he does not identify himself as an employee of our company either. He does not mention our license 990354. Our direct number is 888.363.9373, not a 415 number. We will report this as spam on our end as well. We will open an investigation to ensure you and other customers are not surprised by this individual. None of our databases registers a prospect Jesus in Hayward. Most importantly, we do not have anyone doing outbound calls to your city the past few months. We do not send mass texts like one you are including in your review. Stay safe.
    -The SolarUnion Team

  • "mean"

    Reviewed Aug 01, 2020
    "mean"

    Reviewed Aug 01, 2020

    mean sales guy
    how can i trust someone who bashes all his competitors?

    Renzo Castillo
    Installer
    Response from SolarUnion
    Responded Aug 05, 2020
    Response from SolarUnion
    Responded Aug 05, 2020

    Dear scottcso+solar - We celebrate your decision to compare in the market. Thousands of customers in our portfolio have broken even on their clean tech investments and after a couple of El Nino events with heavy rain seasons, SolarUnion has never performed a service call on a roof leak or malfunctioning of our reliable systems. Highlighting these virtues and the premium nature of our parts, labor, roof attachments and output guarantees constitute a contrast with some other solar installers in Northern California, but not all of them. It is factually impossible to talk about all our competitors in a 15' call. We rather focus that 15' call on ourselves and our efforts to please our customers who had absolute conviction that SolarUnion was the right company for their long term solar and storage investments.

  • "Excellent service!"

    Reviewed Jul 02, 2020

    The Solar Union team was super helpful throughout the process: explaining technical issues of what system to get, the permitting process and so on. Most important, they were very responsive when I had questions and educated me along the way. Very professional!!

  • "Honorable. Turnkey and Comprehensive Warranties"

    Reviewed Jun 07, 2020
    "Honorable. Turnkey and Comprehensive Warranties"

    Reviewed Jun 07, 2020

    I had four companies bidding on my project. They got me excited until they saw my metal roof and walked away making up excuses or being unresponsive. In the first introductory call the SolarUnion consultant said something that resonated to me right away. "SolarUnion has never walked away from a customer even after realizing that going all the way to completion of the site could mean posting a loss. We always deliver. We will not walk away from you." I understood there that yes my project was tough and may require some extra investment and a higher price point than other bids --which at this point were irrelevant because all of them ignored me or relinquished their bids. What I realized, however, is that with SolarUnion in addition to their ability to execute, I also received a feature that others do not offer or if they offered it would be at crazy price point. SolarUnion gave me a 25 year production guarantee, which will give me peace of mind for the life of the system. I have already recommended SolarUnion to my neighbors who also own metal roofs.

  • "After a Few Months of Research"

    Reviewed Jun 07, 2020

    We are residents of Santa Clara County. Last June 2019, with the help of Karissa, we installed our first solar system (we have been hesitating for the past years). 7 months into this, we have been very happy about the experience, from initial planning, installation, to monitoring, every step was a breeze. We are finally reaping the benefits of solar energy.

  • "Outstanding sales process and smooth installation"

    Reviewed Jun 07, 2020
    "Outstanding sales process and smooth installation"

    Reviewed Jun 07, 2020

    We went solar with SolarUnion a month ago after thinking about it for a year or so. Carlos was the agent that got assigned our account. For our first meeting, he was very flexible with our schedule and during that meeting took the time to go over what it entailed to go solar with his company and explained the different options. It was educational and informative, not just sales. He made himself accessible and throughout the process until PG&E gave us the go ahead to switch on. There was constant communication and check ins from our project manager keep us up to date about the project status, and to ensure that we were still happy with the whole process and nothing was amiss.

  • "10 months installation delays, dangerous fix to main electric panel, monitoring still not working"

    Reviewed Jun 06, 2020
    "10 months installation delays, dangerous fix to main electric panel, monitoring still not working"

    Reviewed Jun 06, 2020

    It took 6 months before everything was working -- well, almost everything. Installers didn't know the roof pitch, had to come back (weeks later) to install panels. Installers didn't install EV charger, city did not approve. Weeks later they made dangerous fixes to my main electrical panel and installed EV charger. City did not open the panel cover to see what they did (when I had it replaced after it shorted and caused a power outage in my house for 2 weeks, they were shocked). When I complained to SolarUnion, they said they had made no changes to the panel. Meanwhile, incorrect installation of a solar panel caused a pinch. Took weeks to get that fixed. 8 months after install, the monitoring system still is not working.

  • "Solar Union"

    Reviewed May 07, 2020

    I live in San Diego and Solar Union is located in San Francisco there was no problem with the Installation.
    The Installers came when they said they would. They did Exellent work . Took care of all the permits cleaned up when they finished working. I haven’t got one Negative remark .
    I would recommend this Company and give them 5 Stars. Plus the Representative kept me informed on what ever came up.
    Great Company to Use.

  • "Responsive, communicative, quality workmanship"

    Reviewed Feb 25, 2020
    "Responsive, communicative, quality workmanship"

    Reviewed Feb 25, 2020

    I found SolarUnion last year (2019) via the EnergySage website (https://www.energysage.com) when I wanted to investigate solar options for my home and take advantage of the 30% federal tax credit before it dropped to 26% at the end of the year.

    SolarUnion was the only company to give me an actual ballpark quote (a couple others basically sent a "call us" message), and then a rep came out to visit me on a Saturday to discuss the details, my needs, financing options, and give me a more accurate quote. They were incredibly helpful and communicative through the entire process - including working with my own roofer to replace my 20+ year old roof before we installed the panels, coordinating with the roofer to install the standoffs on the bare roof between removing the old roof and installing the new one (so we don't drill holes in the new roof and the standoffs are properly water sealed), upgrading my PG&E service from 100 to 200 amps, replacing my 60 year old electrical panel, and then shepherding me through all of the forms with San Francisco, PG&E, tax credits, and more.

    Finally 3 months later PG&E got to my application that SolarUnion submitted on my behalf to certify my installation/interconnect and as of today I'm finally generating power and offsetting my bill! Additionally, SolarUnion provides a very long warranty on the system along with guarantees for minimum power production, where they owe me money at the end of each year if the panels under-produce per a table of production targets we agreed to. So far the data from the app is showing that my panels are exceeding expectations (during winter!), which is great!

    I would absolutely work with SolarUnion again in the future, and I've recommended them to several other friends, some of which have already scheduled solar install projects on their own homes with SolarUnion!

  • "Easy Peasy"

    Reviewed Oct 08, 2019

    Karissa came out and answered my many, many questions. She didn't make up answers, she knew them or found them out quickly (for the few she didn't know). She was friendly and professional, very responsive, and accommodating to my changes. Itzel was the installation contact and detailed with great follow up. There were many other helpful people but those were the ones I spoke to most. I'm now generating power from the sun, something that more than pays for itself but was so expensive 10 and 20 years ago.

    3 people found this helpful
  • "Never heard a word from them..."

    Reviewed Sep 23, 2019
    "Never heard a word from them..."

    Reviewed Sep 23, 2019

    I wouldn't know if they're good or not, I never heard a word from them...

    4 people found this helpful
    Inside Consultant
    Installer
    Response from SolarUnion
    Responded Sep 25, 2019
    Response from SolarUnion
    Responded Sep 25, 2019

    bajatrvlr - You are not listed in the system as a Verified Customer and we never received a direct request from you. Note that as soon as you accept a proposal from another company, which seems to be the case here, we are no longer able to help you because the system blocks any direct communication with you. Even if we wanted to reach out to connect with you, we would not have been able to do so. -The SolarUnion Team

  • "Solar Union's process was direct, their installation efficient, completion quick"

    Reviewed Jul 17, 2019
    "Solar Union's process was direct, their installation efficient, completion quick"

    Reviewed Jul 17, 2019

    Hi I am very happy I chose Solar Union. Their contract was straightforward, and the cost reasonable. The plan for the solar system was very clean and simple. The installation crew was experienced and put the system up in an afternoon. Solar Union took care of the local permit process from beginning to end. My local utility connected with my system a week after the permit final. The staff was always helpful with any questions I had. And by the way, the Solar Union team gave me an extra panel at no additional cost when they decided the system as originally planned might not generate as much wattage as promised in the contract.
    The entire process very satisfactory. I am grateful that Energy Sage was available so that I could find Solar Union.

    4 people found this helpful
  • "Great staff"

    Reviewed Jun 21, 2019

    Thank You for installing our solar. We have using it for the past month and absolutely LOVE it!!

    1 person found this helpful
  • "Zero buyer's remorse"

    Reviewed Jun 21, 2019

    It was a pleasure working with SolarUnion on the solar panel installation of my roof. The team thoroughly explained the process and followed through with what they said they would do. They are fast and efficient. All of their team members were very professional. I would highly recommend them.

    1 person found this helpful
  • "Thank you!"

    Reviewed Jun 21, 2019

    SolarUnion just finished our installation today. We were impressed with their efficiency and great service, as well as knowledge. Would recommend this company highly for all solar work.

  • "Great work!"

    Reviewed Jun 21, 2019

    Service, follow-up and professionalism…these guys are awesome. What can I say? They did a great job and made it work for me. I would do business with them again for all my solar needs. Highly recommend!

    1 person found this helpful
  • "Very Satisfied!"

    Reviewed Jun 21, 2019

    Probably the easiest home improvement project I've ever done. We got lots of quotes but SolarUnion's warranty and $0 down loan option stood out by far. My monthly loan payment is fixed and below my average electric bill from day 1. They took care of everything. Today I produced 110% of my energy.

    2 people found this helpful
  • "Best Option!"

    Reviewed Jun 20, 2019

    SolarUnion installs the best residential solar panels you can buy and they are creative in their installations, willing to work and install on multiple different slopes of my roof. They are professional and communicate through all phases of installation. Highly recommended.

  • "Happy Customer!"

    Reviewed Jun 19, 2019

    By far the easiest and best experience you will have with any home improvement project. I completed my solar project with these guys in February / March of 2018 and everything from the planning to the final inspection was easy. The panels are top notch.
    The consultant was courteous and prompt. The customer service is on another level. I did a ton of research of what solar provider to go with and I lucked out with these guys. A year later and everything is going strong.

    1 person found this helpful
  • "Excellent Experience!!"

    Reviewed Jun 19, 2019

    An excellent experience all the way through. They were friendly, professional and helpful. They handled all the paperwork, updated us on every step and checked in on a weekly basis. We got a couple of quotes and decided
    to go with SolarUnion because they provide the highest efficient cells on the market and 25-year warranty bumper to bumper! And their 5-star rating added confidence...they deserve those 5 stars.
    If you go solar, go with the best! :-)

  • "$0 electric bill post solar"

    Reviewed Jun 04, 2019

    "Happy with my decision to go solar and that I chose SolarUnion. The installers did an amazing job with the panels and inverters. My consultant guided me through all the options and helped me find the best $0 down financing solution for my needs! I already received
    my first electric bill post solar...why did it take me so long to make the move???!!! I have already recommended SolarUnion to friends and family!"

  • "Embraced my feedback"

    Reviewed Jun 03, 2019

    "Count me as one very happy customer of SolarUnion. I did quite a bit of research comparing them to other solar companies and they came out on top for performance guarantees, customer service, installation, maintenance and price plus keeping me posted along the way as things progressed.
    They were absolutely fantastic in embracing my input stepping through the process while educating me on how solar works. Looking forward to enjoying the savings as a result! Thank you, SolarUnion!!"

    1 person found this helpful
  • "Sounds like a great company!"

    Reviewed Apr 23, 2019
    "Sounds like a great company!"

    Reviewed Apr 23, 2019

    My husband and I ultimately chose a solar company in our city, but I loved dealing with Energy Sage and getting excellent information about solar from Solar Union. With minimal time and information from me, we had an estimate in only a couple of hours with very detailed plans, price, and an illustration of exactly where the panels would go on our home. Ther was NO high pressure sales pitch, just an offer of helping us with any questions. I appreciated their approach very much and feel they would have been a great company to buy from.

    2 people found this helpful
  • "Very Professional"

    Reviewed Feb 17, 2019

    I felt like I was dealing with professionals from start to finish. My questions are answered promptly, my concerns are resolved fairly, project was completed ahead of schedule and all aspects of the project was handled in a professional manner. Installation began end of January and by 14th of February I was connected to the grid and saving money. Everything happened smoothly and with very little effort on my part. Not the cheapest of all energy sage recommended installers but like I said all I did was sit back and let them handle everything. If you want the cheapest there are lots of energy sage installers that I'm sure will do a good job. But if you value peace of mind and problem free solar project then I recommend Solar Union.

    3 people found this helpful
  • "Honesty"

    Reviewed Jan 09, 2019

    "When we decided to go solar, we prepped by researching the companies, talking to our solar friends, and checking the ups and downs of how this would really affect our day to day lives. Of course in the back of my mind I couldn't help but
    wonder how much of an inconvenience it would be too get it actually up and running. Since usually when you take on a major home update, it's one problem after another. The first day of our install went amazingly well! The workers were all very friendly and respectful.
    My son and I went out a few times to see what they were doing and each time the crew supervisor would come over and explain what was completed and what was next. He even took the time to explain the science behind each step to my son who loves all things science.
    Even though we had some extra electrical work done, it didn't slow them down at all. I have never seen such informative, professional, honest and thoughtful crew of workers anywhere! I highly recommend SolarUnion!"

    2 people found this helpful
  • "Low Pressure"

    Reviewed Jan 06, 2019

    These guys were incredible. The quote was easy, low pressure sales, and since we paid cash the price was below the competition with the best panels out there. I got quotes from 5 companies total, and no one came close to SolarUnion's efficiency and price point. The installers felt like friends after spending a couple of days at our house. The project manager and engineers were great and quick to respond to my emails, and the person who came out to set up the monitoring knowledgeable, patient and down to earth.

    4 people found this helpful
  • "Top Notch!!!"

    Reviewed Jan 06, 2019

    "I work in the renewable energy industry and chose SolarUnion because of their positive Yelp reviews, a great impression after our first call, the products they sell, and value.The design and installation process had some ups and downs as with any contractor,
    but SolarUnion did a good job of resolving issues as they came up. The quality of the final installation was excellent. There are a lot of crappy solar contractors and most homeowners don't know what they don't know - I do know what I'm looking at, and the work was top notch.
    You won't go wrong with these guys."

    1 person found this helpful
  • "Top of the Line!!!"

    Reviewed Jan 02, 2019

    Great experience installing solar with SolarUnion. Competitive price for top-of-the-line solar systems. Experienced and friendly installation crews and great personal service. I would definitely recommend them.

  • "Fast and Competent!"

    Reviewed Jan 02, 2019

    "We interviewed five different companies before SolarUnion...by far they were the most knowledgeable about solar systems. They were fast and extremely professional and cleaned up after themselves each day. We since have called them about different things -questions mostly-
    and they have been awesome. They even came out and painted the different conduits to match our house. Very happy with this company and would recommend them to anyone!"

    3 people found this helpful
  • "Professionals through and through"

    Reviewed Jan 02, 2019
    "Professionals through and through"

    Reviewed Jan 02, 2019

    "I had a great experience working with SolarUnion. The consultant Karissa was extremely knowledgeable about the panel technology and I could tell she truly believed in it. She was really much less
    pushy than a lot of other sales reps from companies I considered (*cough* SolarCity *cough*). She let me take my time and come to the decision myself, which I greatly appreciated. This system was a bit more expensive than some other options,
    but I really felt I was in good hands with SolarUnion. I also believe that their performance guarantee was worth the extra investment. Installation was a breeze and I love tracking my production/consumption with the Tigo/SMA app on my phone! The warranty is pretty excellent, so I feel supported should anything ever go wrong. I would absolutely recommend working with this company if you're thinking about going solar."

    1 person found this helpful
  • "Quality products, Good company"

    Reviewed Dec 23, 2018
    "Quality products, Good company"

    Reviewed Dec 23, 2018

    I chose SolarUnion because they are a Diamond Certified company that offers high-end equipment at a good price. I'm thrilled with the system they installed! There were some gaps in communication during the process but everything ended up great.

    2 people found this helpful
  • "Best Referral Program!!"

    Reviewed Dec 20, 2018

    I referred a few of my HOA neighbors and have now recovered about 35% of the value of my solar system with just referral fees. I am comfortable recommending SolarUnion. They deliver every single time.

    4 people found this helpful
  • "Platinum Kit at Value Price"

    Reviewed Dec 20, 2018

    I was about to pay about twice as much in the open market for a comparable kit with no performance guarantee. Can't thank them enough.

    2 people found this helpful
  • "Conscientious People"

    Reviewed Dec 19, 2018

    This was the 3rd company that I contacted for information related to solar. They were courteous and patient and took the time to explain everything to me until I grasped the most imporatant concepts of owning a system.

    2 people found this helpful
  • "Consulting Approach"

    Reviewed Dec 19, 2018

    The Consultant indeed behave like that...like a Consultant. Gave us a few options and helped us pick the best plan to suit our needs. We decided to go for a straight cash investment rather than a loan.

  • "Highly Recommended!"

    Reviewed Dec 19, 2018

    My neighbors recommended SolarUnion to me. They were in the market comparing for about two years and chose them after a thorough interview process. I had a great experience overall as well. Like my neighbors, I now pay a small solar interconnection fee to my electric company and my consumption bill is zero!

  • "Great Communication!"

    Reviewed Dec 16, 2018

    They are easy to talk to and keep you updated throughout the whole process. They also worked with our HOA and the City to expedite the final steps and getting the system operational and up to code. I recommend this company 10 fold.

  • "Finally Found the Right Company!"

    Reviewed Dec 16, 2018

    I interviewed numerous companies. I'm thrilled I went with SolarUnion. They are 100% professional. I have a coworker who chose to go solar prior to me with another company...he is having nothing but issues. If looking for solar, don't waste time with any other company choose SolarUnion!

    1 person found this helpful
  • "Choose SolarUnion!!"

    Reviewed Dec 15, 2018

    After getting 4-5 quotes from various companies, we felt very uncomfortable with the process and postponed our decision. We resumed a few months after and went for the company that made itself available to answer our questions and concerns with no pressure. That was SolarUnion. The installation went smoothly. SolarUnion took control of the interconnection process with PG&E. We liked them so much we asked them to give us a sign for our front yard.

    1 person found this helpful
  • "No Pressure!"

    Reviewed Dec 13, 2018

    Karissa was transparent and provided great insights. No pressure, made sense...we are happy customers. Have referred several of our friends and neighbors!!

    1 person found this helpful
  • "Great Choice!"

    Reviewed Dec 13, 2018

    My panels are up and running finally! My electricity bill has dropped substantially. The owners contacted me to make good on any delays. They did not have to do that because they were withinh the timeframe they promised, but that showed me what kind of company they are.

    1 person found this helpful
  • "AWESOME!!"

    Reviewed Dec 05, 2018

    I had three companies bid for the job. Jim made the contract review process easy to grasp…no hidden fees no gimmicks, very straight forward and clear. Ethical, responsible, hard working, and above all honest. Solid job and the quality of work and materials were exceptional.

    They are one phone call away with their 24/7 line. My SolarUnion system is by far the best in our neighborhood.

  • ""SO PLEASED!""

    Reviewed Dec 05, 2018

    SolarUnion has installed now three homes for us. We have been pleased with the results. Did a lot of research, and felt confident Jim and his Team would deliver every time we hired them. Courteous and professional staff as well. Highly recommended.

    1 person found this helpful
  • ""BEST CHOICE""

    Reviewed Dec 04, 2018

    SolarUnion’s bid was competitive. They adjusted to my scheduling requirements. This company should get 6 stars.

  • "“A Team that Cares”"

    Reviewed Dec 04, 2018

    Karissa was quite involved in the process and even made a couple of extra trips out to my home to go over the final inspection process once the arrays were installed. Give them a call. You won't regret it.

  • "THE "WOW" FACTOR!"

    Reviewed Dec 03, 2018

    As a general contractor, I was very pleased when we called SolarUnion for our challenging project and our flat roof. They did a phenomenal job. Very professional, did quality work on budget and on schedule. Great communication and executionthroughout the project.

  • "AMAZING CUSTOMER SERVICE!"

    Reviewed Dec 03, 2018

    Exceptional customer service, thorough and prompt follow up and most of all a level of professionalism that out paces the industry. When you have a big budget item there is a myriad of questions and concerns to address. Jim made himself personally available to answer questions, clarify options and seek solutions to meet our needs. Aside from all that, two words come to mind when I think of SolarUnion, integrity and value. Thank you!!!!

  • "DETAIL ORIENTED!"

    Reviewed Dec 02, 2018

    Great experience with SolarUnion. Talked to a number of solar companies for a quote on our rental property, and Karissa came out and blew other bidders out of the water. The black-framed panels look nice!

  • "THINK NO MORE!"

    Reviewed Dec 02, 2018

    I'm happy with the service provided by Jim and his Team. Even during a hectic time of year, when it was difficult to get a return phone call for other contractors, Jim prepared a few options for me, and squeezed me into his packed schedule. He is all about service. I highly recommend SolarUnion!

  • "HIGHLY RECOMMENDED!"

    Reviewed Dec 01, 2018

    I contracted out SolarUnion earlier this year. The team did an outstanding job, completing the work quickly and with minimal disruption, and went the extra mile to ensure everything was safe and up to code. Highly recommended!

  • "BEST SERVICE EVER!!"

    Reviewed Nov 30, 2018

    I am pleased with the service and work SolarUnion performed on my roof! Karissa was patient with all my questions and always helpful in the discovery process. The crew was friendly and professional. They are definitely worth the money – finally peace of mind that my home was in good hands after so many failed home improvement projects. I definitely recommend Solar Union!

  • "Outstanding service!"

    Reviewed Nov 28, 2018

    Jim and his guys were outstanding. With the fires in the last push of the year they were quite busy and had to work hard to adjust to our schedules, but once we finally had them out their work was well worth the wait. The Team was incredibly knowledgeable and friendly to work with completing the job in a timely and efficient manner.

  • "Great communication!"

    Reviewed Nov 28, 2018

    Karissa and her crew were great! We were especially impressed with how quickly they responded when we had questions and concerns. Extremely happy with the end result and will definitely work with them again in another property!

  • "T-e-n Stars for SolarUnion!!"

    Reviewed Nov 27, 2018

    I wish EnergySage offered more than five stars because SolarUnion gets ten stars in my book. They did an EXCELLENT job and were very professional. Such a great company. I wish every experience with home improvement upgrades were this pleasant!!

  • "Thank you, SolarUnion!"

    Reviewed Nov 27, 2018

    The Team was patient with me, presenting facts and answering questions without pressure. The Crew was polite and professional and the job was completed expeditiously…I was very pleased with the result. Let it rain!

  • "Attention to Detail"

    Reviewed Nov 14, 2018

    We found SolarUnion on Energysage, and chose to call them because of all the five-star ratings and super reviews. I was impressed with the staff's responsiveness and professionalism in dealing with our situation. They came out to take a look at the site, and got back to me right away with an estimate. From the time SolarUnion started assessing our roof, they maintained frequent follow ups and schedule updates. I greatly appreciate the attention to customer service, and feel SolarUnion is a reliable company that provides top quality work and elite customer service.

  • "BLEW ME AWAY!"

    Reviewed Nov 13, 2018

    I have always wanted to have solar panels on my property, but I am always nervous about having pushy sales people at my house. When I found Energysage, I was excited that I could get a quote without having that pressure. As it turned out, SolarUnion and Jim were amazing. He took me through every step of the process and layed everything out for me. The warranties they offer and the products they use are what finally sold me, and the fact that every little question I can think of was confidently and thoroughly addressed. Jim always answered the phone and had the answer. Can't say enough great things about SolarUnion!!!!!!

    1 person found this helpful
  • "Competitive pricing!"

    Reviewed Nov 07, 2018

    We met with 6 solar companies before deciding to go with SolarUnion. They offer the best warranties BY FAR while still being competitive on price. Our system was installed this summer…we couldn't be happier with our savings. Thank you, SolarUnion!

  • "BEST PERFORMANCE WARRANTY"

    Reviewed Nov 06, 2018

    The consultant was knowledgeable and respectful of the discovery process. He knew I wanted to compare different options and was not coming up with weird deadlines for special promotions. He went over all the important information you need to know when going solar. I interviewed several companies and SolarUnion really makes you feel informed and comfortable. There were so many things the other companies didn't offer that SolarUnion had.

  • "SO HAPPY WE CHOSE SOLARUNION!!!""

    Reviewed Nov 05, 2018
    "SO HAPPY WE CHOSE SOLARUNION!!!""

    Reviewed Nov 05, 2018

    My wife and I shopped around for over a month, and James put up with all 10,000 questions we had to ask! Karissa was able to answer any and all concerns we had about going solar, and she really explained how SolarUnion will protect us and our investment for years to come.
    As an engineer, I'm very detail oriented, and she did not disappoint me. The warranties on power, labor, material, and the roof where a huge selling point as well (we tried to find a company that could match what SolarUnion was offering in protections and warranties, to no avail!).
    Communication with the company, whether it was Karissa getting our permits together, or with operations handling the installation process, was amazing and we couldn't be happier. If I could give this 6 out of 5 stars I would!

  • "BEST WARRANTY IN THE INDUSTRY"

    Reviewed Nov 02, 2018

    I chose SolarUnion based on their awesome warranty and outstanding customer service. It's been 6 months since we got our solar installed and we could not be happier with choosing SolarUnion. The sales support to project coordinators to installers was all top notch.

  • "Excellent Product and Service. Transparency in the Process”"

    Reviewed Nov 01, 2018
    "Excellent Product and Service. Transparency in the Process”"

    Reviewed Nov 01, 2018

    We recently acquired a property that had a 9.5 kW PV system installed in 2011 by a company that is no longer in business. We connected with SolarUnion to have the system inspected after 7 years of sitting neglected. The team inspected, repaired, and educated us on the existing system. We understood that based on our needs the existing system was a peak shaver and a latent risk of a true-up bill with the electric company. A month later, we decided to add capacity to the property for additional power needs. SolarUnion handled the excavation for the trench, installation, and coordination with the City and County seamlessly. The price was extremely fair especially against the prices we compared against in the general market and even within the marketplace. We will not hesitate to use SolarUnion for any of our future solar and electrical needs. They took their time and did it right. They set the bar for service, quality, advice, transparency and professionalism. We are very happy with the excellent product, and the excellent service. I could not recommend the Team more highly.”

  • "Beware - Highest priced quote I received. They are just a marketing company"

    Reviewed Oct 02, 2018
    "Beware - Highest priced quote I received. They are just a marketing company"

    Reviewed Oct 02, 2018

    Extremely disappointed. High pressure sales team and the prices were the higher than any other solar company including Tesla/Solar City. If one does a bit of reasearch on the company Google maps shows them working out of a barber shop in San Francisco. As another reviewer pointed out they are just a marketing company and sub-contract all of the work out to “real” solar companies. This is proven by looking at the company profile. Company does’t list any engineers, solar designers or contractors only MBAs which worked on multi-million dollar real estate and corporate deals. Not,sure why they gave up their corporate jobs to sell solar out of a barbershop.

    One would be well advised to shop around and get quotes from other solar companies including Tesla. When I did I found prices were $11,000 to $16,500 less for same size system using the same brand of solar panels.

    I’m just not convinced a bunch of MBAs will be around a few years from now to honor any of their warranties or the performance guarantees they are offering. With a price tag of nearly $50,000 one would be wise to shop around and compare prices and services. Or if you don’t care about price or if the company will be around a few years from now I’m sure at the prices they are charging they will do an okay job.

    3 people found this helpful
  • "Proactive Team"

    Reviewed Aug 01, 2018

    SolarUnion has done an outstanding job in all aspects of implementing our 16kw PV array. We choose to go the stand-alone route since we have acreage and our roof isn't oriented ideally for maximum efficiency and sun utilization. From the initial site planning (with his neat technology that allows him to pick the best location and orientation), to the design, trenching, footing excavation, support setting, to the final wiring and install, everything was very fast (~ 8-9 days total of on-site labor in my estimation, which is great for a ground mounted system with complex racking solutions). The permitting and inspection process was the most time consuming aspect of this and in SoCal, it takes a while for these things to happen. SolarUnion always had the ball in the Govt. agencies court but it still took several weeks to get things done on the permitting and several more for the inspections. SolarUnion has no control over these aspects and I would give them 6 stars if I could to make up for those reviews that docked him because of the permitting/inspection time.

  • "Exceptional Work"

    Reviewed Jul 31, 2018

    We had a great experience working with SolarUnion. They are on top of everything from the beginning, sales and design through activating the Tigo application that allows you to see the energy created. They took care of even the smallest details, including HOA approval design, permitting, coordinating inspections and system activation. Even the timeline they promised us worked out. The Diamond Certification stamp of quality and the SolarUnion team members we worked with live up to their name as they are truly premium professionals. We have and will again recommend SolarUnion to friends and family.

  • "Smooth Process"

    Reviewed Jul 27, 2018

    The whole team at SolarUnion was very professional, kind, and patient while me made an informed decision to move to solar. Jim was especially helpful through the process. He always answered my calls and texts in a prompt manner and took care of issues in a timely manner. The experience was great! I recommend them to anyone looking to invest in solar.

  • "Finally Pulled the Trigger"

    Reviewed Jul 26, 2018

    I originally met with SolarUnion three years ago when I lived in Southern California. Like many other people I was skeptical, the "too good to be true" sirens were going off, so naturally I decided to wait. I moved to the Bay Area last year...3 rate increases within a year I said enough was enough, I called them back to see if they could give my new home a look and could not believe they remembered me! We didn't hesitate to pull the trigger this time! What impressed me the most was the level of communication they had with me. I would consider myself needy so their willingness to help every step of the way has been amazing. I have already shared my experience with my friends and family who are eagerly awaiting their installation! Thanks for everything team SolarUnion.

  • "Thank You…really!"

    Reviewed Jul 23, 2018

    Care and professionalism go a long way. Minor glitches along the way were quickly identified and corrected. They made everything seem so easy. I own a landscape business and learned a lot from seeing the SolarUnion Team in action.

  • "Got solar in Germany…and Marin now!"

    Reviewed Jul 23, 2018
    "Got solar in Germany…and Marin now!"

    Reviewed Jul 23, 2018

    I have solar in my farm in Germany and I needed to add solar to my home in Marin. Definitely the process is more emotions-driven in California with a lot of noise from so many solar companies and one-man operations. I decided to compare five fairly reputable companies across several factors. It was after weeks of interaction with pushy, untrained and even toxic salespeople that we found out that working with SolarUnion was a breath of fresh air. The combination of quality, superior customer service and overall value made them a clear winner. The consultant approach was also critical in the process. Jim, our assigned advisor, substantiated his claims with hard facts and data. The design team embraced my feedback. The installation crew was professional and did not rush the work on my tile roof. SolarUnion dealt with the County, PG&E and Marin Clean Energy throughout the process. The arrays have been performing better than anticipated and I know because I can monitor instantaneous performance with their Tigo app. Couldn't be happier with the final result.

  • "Great customer service/great system!"

    Reviewed Jul 16, 2018
    "Great customer service/great system!"

    Reviewed Jul 16, 2018

    We just got our system in last month and we are so happy with it. The Tigo monitoring application that comes with the system is great and easy to follow. I showed it to my friends on July 4th and encouraged them to sign up for savings. SolarUnion is great to work with and we plan to hire them again for electrical work coming up this year. They were infinitely patient with all our questions, gave us all the relevant info and got back to us quickly.

  • "VERY RESPONSIVE!!"

    Reviewed Jul 14, 2018

    It came down to three companies through EnergySage. SolarUnion’s bumper-to-bumper, contractual performance guarantee became the most compelling argument at the end. The experience of the Team across different utility companies in California is also a huge plus as I will do a second home in Truckee with them. SolarUnion gave me a high level of confidence that they could deliver. I tend to connect responsiveness to quality of work. The team was responsive to my questions and concerns. My partner also had a long list of questions, all timely and thoroughly addressed. We believe when they say they will be there for us if the system does not deliver. I called them to fix a couple of minor aesthetic issues and they were on it the same week. We celebrate our decision to contract them out. Looking forward to my second system!

  • "SO EASY!!"

    Reviewed Jul 13, 2018

    The entire process with SolarUnion was so oriented to detail, efficient, smooth and easy! Technicians came, did their things and they were so professional and prompt. SolarUnion was there to answer any questions in every step of the way and still is! We have a busy life and the fact that we didn't have to put much thought or work into the process because people know what they are doing and get it done as promised was very refreshing! Call them! Don't wait! :)

  • ""SOLARUNION WAS THE BEST CHOICE ""

    Reviewed Jul 09, 2018
    ""SOLARUNION WAS THE BEST CHOICE ""

    Reviewed Jul 09, 2018

    So happy with the installation of our solar system! Jim Mattos gave us a call to understand our needs and then he came over to the house and took about 45 minutes with us on what to expect. Everything that he said he stood by and was done. He definitely was great and not pushy like others.

    We are very happy with our system and would highly recommend SolarUnion!

  • ""AMAZING EXPERIENCE!""

    Reviewed Jul 08, 2018

    I have nothing but good things to say about SolarUnion. They we so great in the entire process, from estimates, installation, inspections and approvals, everything went incredibly smoothly. Karissa and the entire team were incredibly friendly and professional, and have been responsive and communicative even now that the install and approvals are complete.

    If you're looking for a hassle-free, worry-free solar project, look no further, kudos!

  • "Glad we went with Solar Union"

    Reviewed May 11, 2018
    "Glad we went with Solar Union"

    Reviewed May 11, 2018

    First off, the outstanding reviews on EnergySage for Solar Union really helped us with selecting them for our work. You just knew they would be a great company to work with. I'm sure the various solar system products out there work great and are trouble-free, so the installation company was more important to us than a particular product. Quote-wise, Solar Union was on par with other companies with similar technologies but might have been a bit lower - just don't remember this detail. Either way, we wanted the best company versus the cheapest quote. Now that our system is complete it's evident we made the right choice. Everyone we worked with at Solar Union was extremely courteous and knowledgeable. Solar Union isn't just trying to install solar systems, they are trying for the highest customer satisfaction possible. And that's us - extremely satisfied we went with Solar Union. Great results are never a surprise when there is a great team involved.

    2 people found this helpful
  • "Credible Operations and Maintenance Agreement"

    Reviewed Mar 04, 2018
    "Credible Operations and Maintenance Agreement"

    Reviewed Mar 04, 2018

    SolarUnion installed a 26 panel system about a year and a half ago, which has been producing 100% of our electricity. On Monday, I received an email from SolarUnion saying that there seemed to be a problem with a string of panels. I had earlier received an email from the web-based Tigo monitoring system, but hadn't gotten around to investigate. They asked if they could come out. When I authorized, a worker came out the same day. Since they had to remove panels to look, they returned with a second worker the following day and completed the repair. Everything, including labor, was under warranty…there was no charge.

    8 people found this helpful
  • "Prompt and Ahead of Schedule"

    Reviewed Mar 02, 2018

    My electric bill was going up every year by 5-10% without any additional appliances or additional people moved in. Glad I made my research and now rely on SolarUnion as my reliable, affordable clean energy option. The installation took two days. Most of the time, I did not need to be home when they worked on the fuse box or installing the ground rod. They passed all inspections on their first attempt.

  • "Very Professional from the Start"

    Reviewed Feb 28, 2018
    "Very Professional from the Start"

    Reviewed Feb 28, 2018

    The staff is extremely knowledgeable, professional and pleasant. I set up the home consultation and I didn't feel pressured or rushed to do anything. It has helped our family tremendously. The team also handled our main service panel upgrade. There was one minor cosmetic issue we had with the installation, but SolarUnion responded and addressed it immediately. Everything was smooth and now that we are installed, I look forward to getting a $0 true-up with PG&E.

  • "Great experience! Proactive Service/Maintenance Team!"

    Reviewed Jan 25, 2018
    "Great experience! Proactive Service/Maintenance Team!"

    Reviewed Jan 25, 2018

    The price was great compared to the other five companies I got quotes with, which ended up increasing their prices as soon as they showed up to my house for the consultation. SolarUnion honored its guaranteed maximum price motto. I've checked back in with them a few times for minor issues and so far they've been very responsive. One of the optimizers stopped reporting a couple months after installation…they caught it themselves and replaced it…amazing! I had a few issues getting my Tigo monitoring equipment up and running because I changed my internet provider. That was slightly more intense to fix on my part, but they worked with me and in the end it turned out we had a bad receiver and got it replaced…hasn't had issues since.

    3 people found this helpful
  • "Happy rural customer"

    Reviewed Jan 25, 2018

    We chose Solar Union because they quoted high-quality components with a 25-year performance guarantee.
    Our home is 300+ miles North of San Francisco, a considerable distance from Solar Union's base in the Bay Area. The company assured us that they make installations throughout the state, and representatives from the company indeed traveled up here on separate occasions for roof inspection, installation, and for the county inspection.
    We went through several rounds of negotiations of the proposal. We had constructive discussions on how the annual production for our specific area likely would differ from that of the coast, from where more specific data is available, and on the technical and visual impact of various arrangements of the panels on the roof.
    The 3-person installation crew arrived early one morning and worked hard and cheerfully through the day into the cold hours of the evening. They also did a meticulous cleanup job.
    The Tigo web-based monitoring system came as part of our installation. The performance data is available online with a twenty-minute delay, and it is quite interesting to see the minute-by-minute changes in production when bands of clouds pass over.
    From the date of the signing of the contract to the submission of the NEM application to PG&E took four and a half months. The beginning of the rainy season had pushed back the installation schedule, and backlogs in the county building inspections department also caused delays. Importantly, we did meet our goal of completing the installation in the 2017 tax year.

    3 people found this helpful
  • "Great guarantee "

    Reviewed Dec 26, 2017

    SolarUnion quickly installed our solar panels, and got the WiFi monitoring going. I chose them because they were the cheapest per watt of installed power, were putting in a larger system than other bids, and most of all, they guarantee that the system will produce a fixed number of kilowatt-hours per year.

    2 people found this helpful
  • "Very Competent Team "

    Reviewed Dec 20, 2017

    I work in large utility scale solar development so I know a thing or two about solar and I have to say I was impressed by SolarUnion compared to the other companies I received quotes from. While they were not the cheapest quote, I feel like they more than made up for the difference by their level of expertise measuring and designing the system and then adjusting things to accommodate some aesthetic concerns I had (I have an old historic house with many dormers). They do, like many residential solar companies these days, use a sub-contractor for the actual install, but he and his team were excellent and I would have never have known if I didn't specifically inquire. These also had a production guarantee which some companies did not offer. Be sure to ask the others if they do stand behind their work with the guarantee. It is good piece of mind. Thus, I would highly recommend paying a little extra for Solar Union especially if you job is a little more complicated like mine was.

    3 people found this helpful
  • "Great option to work with HOAs"

    Reviewed Dec 05, 2017

    “I'm a stickler for details. We knew we wanted solar on our unit. I didn't want to be sold to from a guy who just wanted another install. SolarUnion sat down with us, explained clearly what was involved to install it properly.
    When we agreed to do the install, SolarUnion handled all of the paperwork with the homeowners association, permits - all of it, all inclusive in the price they quoted in the marketplace…no curve balls or surprises.
    When the guys came out to install it, they were totally professional - and I was watching them every step of the way. It was just installed so properly, and it looks so aesthetically pleasant. They made sure that it looked great.
    I always felt that solar was kind of a scam since so many companies do it. But we are generating about 50+ kWh’s on clear days this month. It's awesome. Air conditioner on all the time, and we are netting out a surplus that we can use during the winter months when there is less sun.
    They went over and above what is required in a normal install and even painted the conduits to comply with homeowner association.
    We totally recommend these guys. Very happy, it was a great decision, and a great investment.”

    4 people found this helpful
  • "Already referred to friends and family"

    Reviewed Dec 04, 2017
    "Already referred to friends and family"

    Reviewed Dec 04, 2017

    Greatly impressed with the transparency and upfront communication, starting with a very detailed Welcome email. They kept me up-to-date and informed throughout the process. The installation crew was great--quiet, clean, and friendly. Will benefit from their referral program to boost my return on investment!

    2 people found this helpful
  • "An interesting business case study"

    Reviewed Dec 04, 2017
    "An interesting business case study"

    Reviewed Dec 04, 2017

    “It’s been a pleasure to work with SolarUnion….and I’d like to commend the Founders (both graduates of prestigious MBA programs in the nation) for the hiring of Rossie, their new Customer Service Manager. She made the experience even more delightful. I am a business owner myself and I must confess that I am still trying to figure how this company gets to offer a premium product and service at a lower cost than others. Such a great business case study!”

    1 person found this helpful
  • "I am very happy with my new system from Solar Union"

    Reviewed Nov 16, 2017
    "I am very happy with my new system from Solar Union"

    Reviewed Nov 16, 2017

    I sought multiple bids for a home solar power system. Solar Union offered several things that set them apart. First, my contact with Solar Union, Jim, convinced me that they would be able to install the system on a tile roof without damaging the roof. Then they backed it up with a 25-year warranty. Second, they offered high-quality panels and inverter. Third, the company is Diamond certified. Given these three things, and a very competitive price, I chose Solar Union for the project. The initial inspection and subsequent installation went well; the crew worked hard and finished the install in a day and my roof was not damaged. Solar Union then coordinated with the local county inspector and PGE to get my system connected to the grid. Throughout the process, communication (primarily with Dianne) was both clear and timely. We are now generating significant electricity with a high-quality system that is backed up by solid warranties. I recommend Solar Union without reservation!

    2 people found this helpful
  • "Slow to install and poor after sales service"

    Reviewed Oct 19, 2017
    "Slow to install and poor after sales service"

    Reviewed Oct 19, 2017

    Pre sales was honest and friendly.
    Competitive cost. System took 3 months to get installed, of which one day was actual work on the roof.
    The monitoring system showed failures three months after turn on and has not been sorted out yet -three months later.
    Company responded poorly to the problems. Technicians show up poorly equipped and don't solve the issue. Without evidence, company blamed the customer site's poor WiFi for lack of data connection. Customer showed showed WiFi strength to be solid using a free app on his cell phone. After three service calls and three months the system is still not reporting correctly.

    11 people found this helpful
  • "Look no further!"

    Reviewed Oct 10, 2017

    I can't thank SolarUnion enough! From the initial quote to the solar installation and through interconnection day, the staff was extremely helpful and professional, answering all of my (probably naïve) questions. The team remained in contact with me through the whole process and kept me updated on its progress. They even took the time to show me photos of how they sealed any exploratory holes and took care to ensure the system would hold up over time.
    I wanted to add an electric vehicle charging station for my upcoming car purchase and was pleasantly surprised to find out that they were able to complete this job for me as well and bundle it, in house! Combining the projects into one job saved me even more money. Seriously, a great company, great people, great products.

    3 people found this helpful
  • "Solar in Central Valley with MID/NEM 1.0"

    Reviewed Oct 02, 2017
    "Solar in Central Valley with MID/NEM 1.0"

    Reviewed Oct 02, 2017

    We chose Solar Union among many competitors because of their diamond certification, reviews, and good BBB rating. We live in the central valley and have MID as our electric provider. Solar Union made a 1 month deadline to apply for NEM 1.0 which if you understand is a very important thing when it comes to solar. They also promised a 25 year parts and labor with a performance guarantee which is very rare in the solar industry. Our project was accepted and we got NEM 1.0!
    Install went well although there were some bumps and mistakes along the way. We were patient with them and they told us they were people of their word and would correct. It took a little time, but everything that wasn't right was made well. Even when this cost the company time and resources.
    We finally passed inspection before the deadline and thankfully everything was up and running. Word of note, be active in understanding your electric company's requirements and check with the lead install to ensure smooth functioning here. Each electric company has different codes and requirements so this part is probably the most difficult. It was difficult for us because we had a baby at home and scheduling around his nap times was tough for all parties. But Solar Union did try to accommodate this although it wasn't always possible as there were multiple work days and corrective measures.
    At the end of the day, we eliminated our summer electric bills which last year ran $475 and $550 in the hottest months. We are producing excess electricity now and our family couldn't be happier. Solar Union also repaired a few of the Tigo monitoring system components that weren't quite functioning and proved they honor the warranty.
    They are overall good at communication and provide quality service. Their price although higher are worth the protection of warranty and handling all problems. We eliminated having an electric bill and Solar Union provided a large enough system to take care of all of our electric needs (pool, large house etc..) So we are grateful to their work to do this. If you are still on fence about going solar understand it repays in 6-7 years or less in most cases and is a sound investment especially when the panels can produce 80+ % even after 20 years! Thank you Solar Union!

    5 people found this helpful
  • "Solar Union is honest and efficient"

    Reviewed Sep 24, 2017
    "Solar Union is honest and efficient"

    Reviewed Sep 24, 2017

    What impressed me the most at the start was the straightforward honest pricing of their quote, No inflated costs with big "discounts" for fast decisions. The installation was prompt and professional, and all the specific site issues were dealt with. Performance has been flawless, exceeding our contracted generation capability. My only concern was the "small" nature of the company, and if they would be around to cover the 25 year warranty. I guess only time will tell.

    3 people found this helpful
  • "Outstanding Customer Support"

    Reviewed Sep 11, 2017

    Throughout the process, the consultant explained the entire process thoroughly, point out what we need to consider, what will be expected, the power the panels will produce, how much we will be saving, the initial cost, etc. Karissa was there in person for the contract the entire time, answering all my concerns and make things work for us. We truly appreciate her help (even after everything was setup and running)! Truly, she helped us negotiate the setup cost, saved us money in utility, and occasionally check up on us! You can definitely feel that SolarUnion cares about their clients and the environment.

    2 people found this helpful
  • "Go SolarUnion!"

    Reviewed Jul 02, 2017

    Unbelievable. Went from site inspection to system being fully operational in 5 weeks. They gave me free monitoring for my iphone so I can see every panel in my system. Panels look great...all black framed. Did not go over budget. They really meant it with their guaranteed max price. Already sent them referrals.

    2 people found this helpful
  • "Great service"

    Reviewed Jul 02, 2017

    Highly recommend SolarUnion for getting solar on your home. They were very responsive and guided me through the process without any hiccups. I definitely recommend this company if you are looking for great loan as they made this much more affordable for my family.

    1 person found this helpful