ACE Solar - Profile & Reviews

Ace Solar has apologized to me many many times. They are sorry they hired a sub-contractor to install my solar system without telling me. They are sorry the sub-contractor left early without telling anyone and they are sorry the sub-contractor didn't clean up after themselves. They are sorry the 1 day install took three weeks. They are sorry my connection was on hold with National Grid and they didn't notice for a month. They are sorry that Nick and Eric do not return my phone calls. My solar system is still not connected.

We had a great experience with ACE Solar in our solar installation on Nantucket. There were many logistical hurdles and a lengthy process with the Historic District Commission, but they handled it all with professionalism and competence. Price was fair and we’re delighted with the system’s appearance and performance. Strongly recommend ACE. They were a pleasure to work with.

It's been 3 months since my solar array installation and I couldn't be happier. My utility bill is almost nothing except for the fees for net meter service fee and it's not even summer. I signed the agreement in late Oct'17 and my panels were installed before Christmas. The project manager, installers and sales person were very honest and helpful through the process. I highly recommend ACE solar.

Without a doubt this was the easiest home improvement I have ever experienced. Josh Mailloux (Sales&Support) and Shirley Mapes (Project Manager) both get 5 Stars. They were available and straight forward with answers to any question posed to them AND they responded in a timely manner!

The installers were all great, the electricians were informative and listened to my needs prior to moving forward. Any problem was addressed more then adequately.

The system system was up and running within reason given this winter weather of 2018. I also began seeing savings within only two weeks of turning the system on with a 48% drop in use from the previous year. More than I expected!

Highly recommended.

Josh and the ACE Solar team did a tremendous job helping us navigate the processes for our solar installation. The communication was always responsive. All of our emails were answered in less than a day. The site visit and installation on time and conducted professionally.

When we decided to add more panels to increase production, Josh's team worked quickly to redesign the layout and help us with the change order form. They also deal directly with the utility and SREC companies to get us set up. All documents were signed electronically.

In the end, Josh gave us a folder with all the tax forms, receipts, design documents, and warranty information. We are extremely happy with our decision to go solar. ACE Solar made it as painless as I could hope for.

Josh and the team for ACE Solar did a great job. Josh really knew his product, and was able to answer all our solar questions. They provided great follow through. I would highly recommend. We were nervous about the process, but they did exactly what they said they would for the price quoted and the installation looks great!

I had a very good experience. Josh and Shirley responded quickly to my questions and helped me navigate all the paperwork I had to complete. When my local Historic District Commission required a hearing for my permit—it turns out that I am the first homeowner in any of my city's many historic districts to go solar—Josh came all the way down to attend the meeting and kept me updated on the progress. There were some delays in completing the job due to that permitting process, but Josh kept me in the loop and helped ensure that the rescheduled installation date would be as convenient as possible with my work schedule.

My system has been up-and-running about a month, so it's early to comment on the long-term durability of the system, but I am very pleased so far!

There are a lot of options for solar. More than I even knew. I met with a few and found several to be pushy, gimmicky and overpriced. Josh Mailloux and his team were professional, informative, patient and thorough. The communication was great, the install was great and the result was great!!

Going solar with ACE was fast, easy, and professional. Their pricing was very competitive and actually lower than some of those big name companies. They took care of all the paperwork for the project. I purchased my panels, and they even set me up with a local bank that could get me the best rate. Communication was fast and easy as they respond to email, calls, and even texts. Any question I had they answered quickly. Their install team came out and installed all 27 panels on 3 different roofs in a single day. They worked quickly to get the inspectors out and my meter swapped. I had my panels up and running within two weeks of install. That was 4-6 weeks faster than quotes I had received from other companies. They also have a great website for monitoring your production as well as a cell phone app so u can check it on the go!! Great company and great team with Josh and Chris leading the way. Thanks again guys! Great work!

Choosing ACE Solar was an incredible experience. From start to finish, they nailed it!

They completed a complicated 34 panel installation within two days, and did everything "just right".

ACE Solar came ready to the job site - they already had all the permits, approvals and plans.

The team was ready to face the installation challenges and was able to bring the wires from the roof to the attic, and through the flue to the basement. Then, concealed within the ceiling of the finished basement, the power was sent back to the main breaker panel.

Once the installation was completed, they ensured that my system would be registered with an aggregator so that I could get the SREC credits.

We were very pleased with our experience with Ace Solar. They responded to our questions right away, but were not high pressure. They installed our system very promptly, finishing earlier than they had predicted. (We were hoping to meet the January 8th deadline for a better compensation rate for the SREC program, and they got it installed before the deadline). Our roof was a little tricky, due to a dormer, but the panels were put up nicely around the dormer. We have recommended ACE Solar to our friends.

Great job by ACE solar and their great installation crew, 4 Ma. state licensed Electricians and some apprentices and roofing men. ACE project manager on site all day. Done in 1 day, all cleaned up. Inspected 2 days later, waiting for the State ok and National Grid. Very smooth and fast project, the only hitch was a slow Weymouth saving bank for the Ma. solar loan. Thanks, Owen

The team at ACE Residential Solar was excellent to work with throughout the whole process. Their price was very competitive and the installation went as smoothly as could be expected. I have recommended them to friends and neighbors.

Working with Bob Kiley and Eric at Ace Capital was a great experience. They were reliable, fair and honest and on schedule thru the entire process. When there was a glitch in my roof support and we had to go w less panels, they quickly made adjustments to complete the project on time and safely. I highly recommend the Ace Solar team, and look forward to years of lower energy costs!

I selected American Capital Energy (ACE) to install a solar system on my home. Eric McLean and Bob Kiley were very professional and responsive and answered all my questions in a timely manner. Eric and Bob were available through the whole process. Their installation team did a great job, all the permits were pulled and there were no issues with the install during the town inspections and everything passed first time out. If you want a hassle free installation and a company that will stand by their work, go no further than Eric and Bob from ACE

Had a great experience with American Capital Energy installing a solar system. They had great customer service and everyone I interacted with was top notch. They had the best prices and took the time to walk us through their estimate multiple times. The installation went smoothly and they went above and beyond answering any questions I had.

We used ACE to install a rooftop system in Avon, MA. They did a great job designing the system, interfacing with the utility, and delivering a high performing solar facility on schedule and at the quoted price.

I found ACE Residential extremely professional and knowledgeable. They were on time, courteous, and answered all my questions. They did everything they said they were going to do and left the job site immaculately clean. Can't imagine why anyone would use another solar company!

My experience with ACE was very positive. They arrived on time, and even a bit on the early side. They were very friendly and walked me through what they were going to do before they got started. Whenever I was curious about what they were working on, they gladly talked me through it. The quality of the work is excellent. They did a great job. I highly recommend working with them.