My experience is pretty much the same customer experience that everyone else has had. When I signed up for services in March of 2022. I was told that this whole process would take between 30 and 90 days and that I would recieve a roof voucher, a one time cost replacement for the solar panels when my roof shingles needed to be replaced, lies. I finally turned the power on to the solar panel in August of 2022. Yes "I", I called to check the status of my solar panels for like the 30th time and I was just told to go outside and flip two switches. Why is the customer having to this? Do the math, this whole project took way longer than 90 days and that was after making several phone calls. My sales rep Charlie and Matt. No where to found. They make their commission of the sale, they don't return phone calls or text messages. I called customer service to check the status of my roof voucher, they said nothing was documented, I called Charlie on 3 way, as soon as i mentioned the roof voucher he hung up the phone. No call back or text message from him. When I called Vision Solar in May of 2022 to see what the hold up was. I was told that I was waiting on the inspection from the city and for the power company to replace my meter. I called Oncor in July of 2022 and they told me that on April 20, Solar Vision was granted permission to operate, April 22, my meter was reprogrammed, and May 3rd my meter was updated and did not require repalcement. So more lies from Vision Solar. Im still trying to get my roof voucher they promised. Everytime I call now they tell me that a manager is aware of what is going on and that they are trying to get ahold of the representative. How hard is to get a hold of someone that works for you and how hard is it for you to fulfill your agreement?