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Enphase Energy

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3.6
Reviews
EnergySage Rating
3.6
EnergySage Reviews
EnergySage Rating

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About Enphase Energy

Overview

Enphase Energy, a global energy technology company based in Fremont, CA, is the world's leading supplier of microinverter-based solar and battery systems that enable people to harness the sun to make, use, save, and sell their own power—and control it all with a smart mobile app. The company revolutionized the solar industry with its microinverter-based technology and builds all-in-one solar, battery, and software solutions. Enphase has shipped more than 36 million microinverters, and approximately 1.5 million Enphase-based systems have been deployed in more than 130 countries.
Year Established
2006

Services Offered

  • Manufacturing
  • Solar Repair & Maintenance

Associated installers

  • Over 3,000 active installers nationwide

Workmanship Warranty

North America -- 25 years
Europe -- 20 years
United Kingdom -- 20 years
Australia and New Zealand 10 years

Certifications

ISO 9001:2008 for Quality Management Standards
ISO 14001:2009 for Environmental Management Standards

Industry Certifications

  • The American Solar Energy Society
  • Solar Energy Industries Association

What Customers Are Saying

Ratings & Reviews

3.6
272 reviews
3.6
Average Rating 272 review(s)
Response
3.6
Quality
3.8
Value
3.7
Service
3.6
Leave a Review
Customer Service

My friend and I, both seniors, recently purchased the Enphase system to replace our Sunpower one. We are comparing notes and have some questions about the differences between our systems. We called our installer Robbie and he has not replied - it's 2 days now. I called the customer service number twice. Both times was on hold for 2-3 minutes before I was informed the call could not be completed and call again later. I would not recommend a company with such poor customer service. Not all of your customers are tech savvy. If you are a senior think twice before buying there product. There is no service after the sale. Rosemary G & Linda M

Posted by rosemary.geiszler on May 15, 2026
Reconnecting gateway to new wireless system

The representative could not have been more patient and understanding of the problem I was having. He took his time and walked me through getting reconnected. I was very impressed with his understanding of the issue I was having and staying with me until it was resolved.

Posted by Mikemcg67 on May 14, 2026
Enphase system

My Enphase system was installed by Better Earth and has never worked correctly. The product looks good. Looks like it’s built good but it is not installed correctly and has never worked correctly. It’s been 2 1/2 months now Better Earth is not responding to my calls or emails the only ones I can talk to is in phase and it in phase has said that a technician needs to be on site to do the repairs and the actual change the installers mistakes at this moment I’m very upset with the whole thing and wish that I had never signed up for the product with Better Earth. No offense meant toward in phase because all the technicians on the phone have very been very Helpful but cannot handle it over the phone I am the homeowner and a dissatisfied. Homeowner my respects to Enphase Tommy Arnold.

Posted by tla562 on May 12, 2026
Customer service

I have had excellent customer service with Enphase. No matter what time there may be an issue or I have questions they are always very responsive and patient. They have spent much time on the phone with me to resolve my issues. My installer is not responding much of the time for days. Very disappointing that people today don’t have the same work ethic or care about customer service. Appreciate Enphase

Posted by mplcsw on May 12, 2026
Excellent Service

Enphase Energy has been outstanding in providing diagnostic and warranty services for our PV system. The system is 15 years old. We've experienced several equipment issues that Enphase not only was able to diagnose, but provided excellent remedies and expedited service for. Their staff of technicians are outstanding. Thank you Enphase for keeping our system up and running!

Posted by surfingmaui on May 05, 2026
Great app and customer service

I use the app all the time to see how much energy my system is making. And when I had an issue ( was having electrical work done and my data went all wonky) the agent was super patient, reassuring and,as he told me, all was well after 2 days. App functioning as it should

Posted by cnelson3718 on May 05, 2026

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Headquarters

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