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Qcells

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TECHNOLOGY LEADERSHIP
We are a leading global solar company constantly exploring new approaches and technologies at our four state-of-the-art R&D centers in Germany, Korea, Malaysia and China. Our heavy investments and deep commitment to R&D continue to advance our products and manufacturing methods.

QUALITY MANAGEMENT
Our products have been independently tested and certified by the rigorous quality assurance program of the German certification institute, VDE, and by our additional internal quality testing programs.

MANUFACTURING EXCELLENCE
Our fully-automated manufacturing factories and our state-of-the-art Manufacturing Execution System (MES) allow for full traceability of all products, from procurement to logistics, and helps us optimize the entire production process.
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Qcells Solar Supply Chain Announcement - Largest Investment in U.S. Solar History!
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4.5
Reviews
EnergySage Rating
4.5
EnergySage Reviews
EnergySage Rating

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About Qcells

Overview

Qcells is one of the world’s leading clean energy companies, recognized for its established reputation as a manufacturer of high-performance, high-quality solar cells and modules, portfolio of intelligent storage systems, and growing international pipeline of large-scale renewable energy projects. Qcells also provides renewable electricity retail services and packages to end customers the world over. The company is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ) with its diverse international manufacturing facilities in the U.S., Malaysia, China, and South Korea. Qcells strives to offer Completely Clean Energy through the full spectrum of photovoltaic products, storage solutions, renewable electricity contracting and large-scale solar power plants. Through its growing global business network spanning Europe, North America, Asia, South America, Africa and the Middle East, Qcells provides excellent services and long-term partnerships to its customers in the utility, commercial, governmental and residential markets. For more information, visit: http://us.qcells.com/.
Year Established
1999
Phone Number
1-949-748-5996

Services Offered

  • Financing
  • Manufacturing
  • Solar Repair & Maintenance
  • Community Solar

Workmanship Warranty

Solar Panels: 25 year product and performance warranty*
Battery Storage: 12 year product and performance warranty*
*Labor Reimbursement: Available for Q.PARTNERS with a qualifying claim.

Industry Certifications

  • North American Board of Certified Energy Practitioners
  • Solar Energy Industries Association

What Customers Are Saying

Ratings & Reviews

4.5
15 reviews
4.5
Average Rating 15 review(s)
Response
4.5
Quality
4.5
Value
4.5
Service
4.5
Leave a Review
Johnny Conde QCELLS support

I have a QCELL system. I received PTO in March 2024. On 11/23/2024 my area had a 3 hour PGE power outage. My solar did not kick on. I was anxious and upset. PGE came back on. I received a phone call from QCELL support JOHNNY CONDE. He explained that my battery threshold was set at 25%. QCELL's recommends 15%. My system was set for "Time Of Use" Johnny took the time to explain there was another option "Back Up Only". I am a senior and I admit technology confuses me. Johnny Conde spent over 2 hrs trying to explain these different solar setting. The time he spent showed he understood my lack tech experience. He cared and took the time to explained things (over & over) in a way so I could begin to understand. He asked questions about my household needs to help me decide what settings I wanted for my solar system. He showed genuine concern for me and what I needed. The end result Johnny Conde was able to remotely set my my threshold to 15% and set my system to "Back Up Only." He made sure I had the QCELL support phone # for any future questions or concerns I may have. I am currently not a business owner. IF I DID HAVE A BUSINESS I WOULD TRY TO HIRE JOHNNY CONDE AWAY FROM YOU. HIS KNOWLEGE BASE WAS FANTASTIC. HIS CUSTOMER SERVICE WAS PATIENT AND KIND. Very Sincerely, C Hoagland

Posted by cnhoagland on Nov 30, 2024
For the Q.HOME app

I'm really grateful for your help, Mr. Johnny. Now, I'm ready to add my new battery projects on the portal. Thank you so much for your help!

Posted by heimelectric on Nov 27, 2024
Customer Support Service Excellence

Johnny Conde with customer support engineering was very helpful with issues I was having logging onto my system. He was direct and very knowledgeable with what was happening and fixed it for me instantly after going thru my entire system with me and its performance. Much appreciated!!

Posted by nwaney on Nov 27, 2024
Configuration

Excellent. Johnny Conde is an asset and great to work with. JohnnyConde is a true testament of great customer service.

Posted by mdesantiago75 on Nov 19, 2024
Great Customer Serivce

Johnny was very thorough and provided me with the information needed to assist a mutual client. He also followed up with me to confirm I have what was needed. Great job Johnny, I appreciate the willingness to help and your professionalism!

Posted by nina on Nov 05, 2024
Great Service

Johnny Conde was extremely helpful in fixing my QCells issues. He quicly responded to my emails and quickly fixedthe issue. Johnny thank you for help.

Posted by jgjimenez42 on Oct 17, 2024

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