Solar Solution AZ

We contracted with Solar Solution AZ in July of 2024 to install panels on our new house because they had worked on our old house and we were happy with them. They did all the prep work (Permits, HOA Approval, TEP approval etc) and told us installation would be at the end of September. We paid the 50% required upon scheduling date set. But nothing happened. Then we were told, on 2nd October, that we were "Number 2 in line for installation". Again nothing happened, So we began calling the company. No response, direct line phones returned 'out of service' tones. So we went to the office - all closed up, no-one there, three liveried trucks parked in a locked compound next door. Then the salesman told us that the company was going to declare bankruptcy and had laid everyone off. So we filed a complaint with the Registrar of Contractors for "Abandonment". An inspector came out on 11/15 and agreed that no work had been done, and that this was a clear case of abandonment. We also filed a compliant with State Attorney General Fraud Division who are now investigating the company.

I can tell you that this a company absolutely cares about its customers and employees! From the initial contact to the final step of the solar process solar solution az keeps communication and are very professional. I support local businesses and encourage the rest of our community to do the same!

The installation was mixed. They sold themselves as an old-fashioned Mom and Pop company totally committed to customer care. But a couple years late when my computer crashed — meaning the read head crashed into the the hard drive, totally destroying the drive — I called them 12 times asked for a duplicate hard drive so I could install the software you get with new panels, but never got my it. I even wrote them a letter ask for the software. No response. Besides that, when they hired other contractors to install conduits, they other company broke 37 ROOF TILES because they don't know how to walk on tiled roofs. The repair/replacement by a competent man cost $700, but despite sending them pictures of the damaged tiles and the bill I cost, I never received a dime from Solar Solution. If I had it to do it all over, I'd get an established company with good reviews, not these schmucks. Jim Farrell

I highly recommend this company, fast response via email, phone They were able to set battery’s profiles correctly via Solar Edge systems, to the most efficient profile to maximize battery use vs grid. Fixed profile issues from original installer couldn’t handle

Have had solar for little over a year, power bill is still 100+ a month payment is still 158$. Refinanced my home, had to pay a 200$ fee to take off lean on the solar panels, to refinance.. trying to get info for discount for solar, nobody answers the phone.

I would not reccomend anyone to any other company! Solar Solution AZ has everything you could ask for! Low pressure sales, highly experienced installers