We are energy consultants that help the homeowner reach there energy goals through solar. We help guide them through the process of designing the correct size system that uses only the best components for there application. We pride ourselves on outstanding customer service and installs that exceed customer expectations.
We have had solar panels installed from this company 3 months ago and they can not and still not pass the inspection. Stephanie is the manager and refused to give me the CEO name and phone number. This is my right as a consumer and she was so RUDE she hung up on me and withheld consumer information. Do not use this company as they do not do their job properly but are sending me a bill for something that doesn't work. I will be contacting my lawyer to go after this company and sue them.
Install took two months but energy Solutions Direct stayed in contact with me. I literally had 5+ bids and they had the best warranties and product! Can't wait to show off my first bill.
Process took 3 months. Well worth the wait. My rep Alex was on the ball! Will get referral for you guys!
Brendan was great for the initial sales pitch, but that's what he was hired to do. He unknowingly sold solar installs for the WORST company ever. Brendan as well as many other installers were left high and dry as ESD not only screwed over their employees, but their contractors and SO many customers. After waiting for 4 months past initial install date, I am now a year past install and my system still doesn't work, work promised has yet to be performed, and there have been several costs that were not presented before hand. AN ABSOLUTE NIGHTMARE! ESD never called to set up a date for ANY appointments - they just showed up at their convenience. They stopped returning phone calls/messages/emails MONTHS ago. We now have Attorney William Cantrell of Tampa representing MANY of us and are looking for MORE VICTIMS! Please call his office and tell them you'd like to be compensated for the lost time & money that ESD has stolen from you!
don't waste your time with any other company. These guys are so awesome I have a connection fee of $8.95 and thats it.
I purchased my PV solar system from Jeff a few months ago and so far everything has exceeded my expectations. The install was done in one day and they took care of scheduling my inspection the next day. They even took care of getting all my paperwork over to the power company to swap my meter. So far the system has been performing very well as even in the summer my bills have been virtually wiped out by my panels.
I was very impressed from the beginning of the professionalism and the ability of the representative, Jeff to answer all my questions I had prepared from my previous solar research. I was equally impressed and honestly somewhat surprised by how clean cut and professional even their installers were. Jeff had told me to allow 8 to 10 weeks for the install and it was completed in less than a month. Can’t wait to now start seeing what this system does to my Duke bill!
Very professional sales rep and also very professional install team. Compared to all the other companies that I had come out and give me a quote. I'm very pleased with my system it's pretty much knocked out my whole electric bill so that's awesome and I couldn't be any more pleased with my purchase!
I had been looking into solar for a while. Some companies wouldn't even come see me, because "they didn't deal with WREC". Energy Solutions direct had no problems dealing with WREC. Took care of getting my meter swapped and have to my bill down to pretty much just my connection fee. I was also very impressed when instead of trying to upsell me actually recommended a smaller system than I thought I needed.
I have been extremely pleased with my solar so far that was installed by ESD solar. Compared to my neighbors who had theirs installed by a different company, aesetically it looks much better but also have received my first 2 bills and both have been reduced from an average of 175 to under 20 dollars! I will definitley be sending them other business from the neighborhood!
The local sales rep asked if anybody was interested in discussing solar power. After we expressed interest, we played a bit of phone tag. Finally, the sales rep agreed to call us at a specific time. He did not call us and did not call us the next day either. I cannot honestly expect a company to service or support a solar installation if they can't deliver a simple phone call - one they set up to begin with.
I had quot's from three different solar companies but the reason I went with energy solutions direct was when I dealt with their sale person Mr Kevin Harris
he did not pressure me & was very knowledgeable of his product he was their from the start to the end always ready to answer all of my concerns.
I also what to thank the whole team they have @ energy solutions direct all are always ready to help. I would not hesitate to recommend to my friends if their every what to go Solar it was the best decision I could have made.
Sales Rep came out he was super friendly. I had sign contract, he said I had 3 days to cancel before permit was admitted. Within 3 permit was not submitted, I waited for over several weeks for information of progress. No word, I had to call. This was in October 2017 AND now its January 8, 2018 AND still waiting for work to be completed. Just got off of the phone with Installer, Building Inspector, Electric Company and the (Sales Rep. I had purchased the panels from.) If I had to do this over again I would not do it. I feel like I am just spinning my wheels in one place. Would I recommend this company, NO. They have no concept of what a time frame is. Thought about getting this done to the new home we are purchasing as well, but that will not happen with this company. I am not a happy camper at all, nothing but stress and headache.
Very disappointed so far. We were promised solar panels would be installed within 6 wks.. Finally got the installation done in about 15 wks. The inspector failed the install the next day. After 2 weeks we are still waiting to hear when they will fix the reasons for failure. Extremely poor communication. Once they have you signed it seems it is more important for them to find new customers than to complete the work on the ones they already have. Very sad.
Best choice I’ve ever made my sales representative Branden Gallant was well versed on all my questions with a no pressure atmosphere the company was great to work with I highly recommended these guys for a great energy efficient service
we did whole installation package include tree trimming, hvac system replacement. There project manager never show up at property, they let tree trimmers trim wrong tree than promised fix it that never happen. After year long dealing with issue they trimmed again wrong tree and stop communicate from that point. We have all documented by email and recorded calls from day one. They install wrong panels and refused replace them with correct one. Project documentation is done for neighbors property. we asking for service from first month and that never happen only science. DO NO USE THEM USE OTHERS those people are bad joke..
I have been shopping around for solar for sometime now. I heard from a friend of mine about Energy Solutions Direct. He told me about thier fair pricing, friendly service and quality work. I've had 3 other companies come to my home and I must say I felt most taken care of by Energy Solutions. my bill went down to $17 from $250 so needless to say I am super happy. I would refer you guys agin and again. Thank you for your help in helping me eliminate my power bill.
These guys were great! They showed up on time and got everything done rather quickly. I figured it would take a day or two even thought they said one, but they knocked it out in a couple hours. They answered all my questions and I would recommend them again 100%. Cant wait to see all my savings.
I was in communication with their sales person, who I was told is co-owner. This company caused me to lose time, energy and commitments. They became prejudice to my place of work and chose not to do my install because perhaps I know too much information about the solar industry. Rather than discus this with me they chose to remain silent. Much of all of this I have documented. I can not rate as a consumer of their products, however from customer service and attempting to purchase their product, they are poor. Read your terms carefully as well, if you know enough some things may raise alarms for you.
When we decided to change to solar energy, my husband and I investigated several companies. Energy Solutions Direct had the best financial options. We also were very impressed with Branden. He answered all the questions we had and was very professional and personable. The whole process has been very easy. They have been available with answers to any questions we had. The installers they use are very good. Would highly recommend.
I was very pleased with the level of professionalism that was exemplified in every contact we had with ESD, starting with Justin.
They were quick, knowledgeable, and respectful.
Thank you for such a great experience.
Great company and better people. They made going solar so easy I forgot I was getting them on my roof! They called me throughout the process to make sure I was ok and to see if I had questions. This was by far one of my best experiences in dealing with a company for anything.
Thank you my panels look great and we love the money we are saving!