Victory Solar

After an aggressive and assertive sales pitch, which promised a referral bonus, which I did two fully active contracted ones, Victory Solar took six (6) months from contract to switching on the system in my San Antonio, Texas home. Even then, my ground cable from the system is very exposed. In San Antonio, some, not including myself, of the customer received a letter stating that the warranty is moved to a second company called Bright Solar, who are difficult to contact. Victory does not answer emails or phone calls, not even out of courtesy for my simple request for the Enphase monitoring account. BTW my two referrals were never remunerated as promised either. I will never recommend to any person. I will be following up with my active-duty military for further assistance.

As with many other reviews, the sale was different from the installation. Still waiting for final completion over two years later. Sales Person - nice and helpful. However, tried to sell me the wrong 'system'. He suggested off brand panels. When I asked him to revise the quote with premium panels, the cost went down. I asked why? He said that the name brand panels were more efficient, so less were required, which dropped the product and installation costs. Why didn't he propose the lower priced name brand system first? Odd. Victory Customer Service - Rude. I was told by the salesperson that they run wiring through the attic. When the installation crew arrived, they said this job did not have the needed material. Victory CS said, "where does it say that in the contract?" I said, where does it not say that in the contract and he went silent and did not talk much after that. Installation Crew - A+, these guys were awesome and made as many accommodations as possible. Electrical Contractor - Butch (owner) is a jerk. The actual worker was extremely nice and even said what Butch was doing was wrong. They still haven't finish the project 2 years later (final job is the electrical panel upgrade). Nor did they ever call in the final electrical inspection. That arose during my AC installation and the inspector starting asking questions about the electrical portion of the solar job.

ALL OF THE SINGLE STAR REVIEWS ARE SPOT-ON SO WE NEED TO BAND TOGETHER TO GET ANYTHING DONE. THE BBB HAS ADVISED US TO GET LAWYERS AND GO FROM THERE. AS FAR AS WE CAN TELL BRIGHT SOLAR OUT OF DALLAS HAS BOUGHT VICTORY OUT TO SOME DEGREE BUT THEY HAVE ALSO GONE DARK OVER LAST 9+ WEEKS! ******************** Ref. Bright Solar (AKA Victory Solar) We Were Told By The Victory Solar Sales Person That They Would Make The First Six Months Of The Payments On The Solar Panels And Standby Generator For Us. But... They Have Not Delivered The Generator, Or Installed It, Or Made Any Payments As Promised By The Sales Person. Our Loan Contract Was Sold To You ie. Addition Financial And Reflects $33.5+K For The Solar Panels & Installation 'Plus'.... $14+K For The Standby Generator And It's Installation Which We Still Do Not Have! The Actual Total Was $47,515.48. Plus... Their Customer Service Has Not Answered Any Of Our Attempts To Reach Them By Telephone Over The Last 4+ Months. Please Respond By Text Or E-Mail Immediately! Very Respectfully.

October 18 (or there about) the company went dark, customers with unfinished jobs will need to fight the contract for work not done, repairs not happening. Form an online group to help each other out.

The company has had their Better Business accreditation revoked and are graded F. They owe me $13,724 for a generator never installed and I am sure I am only one of many. I would not recommend them.

They were decent at one point but they have tanked in recent months. Internal turmoil, lack of communication, they are crooks. Didn’t finish our job and we get no response at all. We are paying for stuff we didn’t get and will probably have to go somewhere else and pay again to get it finished. We had threatens of liens against us because THEY did not pay the roofing contractor.