SolarWorld Platinum Installers
A+ BBB Rating
Solarreviews - #19 Top American Residential Solar Installer
Partnered with St. Jude Children's Hospital
Featured on NPR Radio - https://www.marketplace.org/2017/06/23/sustainability/solar-tariffs-request-dividing-industry
4.5 Star Rating on Google - 98 Reviews
SCAM ARTIST! DO NOT HIRE THIS COMPANY!
We inquired about a solar and roof repair with this company. They came out, gave us a quote of $3000 to repair the roof, and another wrote of nearly $30K to do solar. We wanted to start with the roof repair first and then do the solar. Thank god we did, because this company turned out to be entirely unprofessional and scammed us out of $5000. We are now filing a law suit against them.
The originally quoted $3000 for the leak repair became $5000 a week later, when they found “more issues” in connection with our roof. That alone should have been a red flag.
In any event, they offered a 20 year warranty on the roof and we felt good about going ahead with the repair. They repaired the roof leak and not even ONE WEEK later the roof leaked AGAIN.
Our contractor who look at their work while they were doing repairs told them that the way they are fixing the roof won’t hold. They ignored him. We called them and said to make sure the work is done properly. They said, our contractor doesn’t know what he is talking about. And, if indeed there was an issue the warranty would hold and they would come out to fix it. So, we thought it’s a non – issue given the warranty.
The warranty was worth nothing as it turned out because they refused to come out to fix their mistake, when we called them to fix the leak. They reasoning was “the leak must come from somewhere else”. When we showed them pictures showing the roof was leaking at the EXACT SAME SPOT they “repaired” they yelled at us saying “you don’t know what you are talking about” and hung up on us. They didn’t even take an inkling of responsibility for the fact the service we paid for (repairing a roof leak) was not performed and their warranty was not exercised. We are now forced to hire another roof company to do the work AGAIN.
Needless to say we will file a law suit against this company for damages they caused plus a loss of rental income, because our tenants can’t live in the home due to the leaking roof.
Thank God we used them on a smaller job first, before giving them a $30K job. People like this are repulsive and its truly upsetting having to deal with such a profound lack of professionalism.
This company has lot's of bad reviews online ( I wish I would have researched them better), which I am finding now, as I am placing reviews about their practices everywhere. This way potential future customers do not fall into the same trap I did.
DO NOT WORK WITH THIS COMPANY. YOU CAN’T TRUST A WORD THEY SAY! THEY ARE SCAM ARTIST.