Great experience all around, highly recommend AmeriGreen Solar, read on:
Background: I came into this project as an educated buyer having done a 15 panel install seven years ago with a different provider. I have a flat roof and room for many more panels and a need for more production (previous install falling far short of need as was done without any historical data). The initial impetus however was a roof leak on a 15 year old roof.
I got bids from two roofers and two solar providers the latter two for both roofing and solar work. The roofers came in a bit lower than the solar roofing and the two solar bids came in close to each other. I was leaning toward doing the full solar and roofing because it seemed like a good opportunity to fix the roof and do the solar at the same time.
The AmeriGreen experience: Guy is the sales guy and he’s a measured and knowledgeable guy without salesly flourish. He was easy to work with and talk through options and he gave a professional proposal. A key with contracting is to if I feel that this guy is going to be there for me after the sale if anything comes up (which it always does) and if he’s going to be someone I can always escalate to if needed. I felt good about him and about AmeriGreen after some further background research. I signed and we got going.
What happened next is the AmeriGreen secret sauce. I never spoke to Guy again (even though two medium sized issues came up during the project execution). Why? Because Guy expertly handed me off to Rose the project manager (PM). Mind you I still felt that I could escalate to Guy if I needed to. Rose was amazing, constant and professional communication on next steps, crew ETA, next steps, inspections, everything. You can measure a company on how well they handle the eventual issues/problems that arise. I mentioned we had two issues and Rose took immediate ownership of them, adjusted the project plan, kept me informed and everything worked out. Many companies try to do this sales to PM handoff but I’ve never seen it done this well.
I’m happy now with a roof that didn’t lead during the recent downpour and have 34 panels harnessing the sun’s power.