Next Generation Solar, LLC

I had a great experience with the quotes, install, etc in 2022. A month ago, my system stopped making power due to an inverter issue. I was able to get a replacement inverter from solar edge, but the rep from Next Gen has ignored my requests to schedule a fix. I called from a different phone last week, he answered and promised to call me back to schedule the service. I have not heard from him since, while trying several texts and calls.

My system was installed well - no complaints. It stopped producing power after a little less than two years. I contacted the owner and he ran me through a few troubleshooting measures. They didn't fix the problem. He said that he'd be in touch to work on it. I didn't hear from him for a couple of weeks. I called and the mailbox for the company was full. I sent an email, he responded saying that he wasn't avoiding me and that he would get to it. That was two months ago. I haven't heard from him and he doesn't respond to email any longer. I'm going to leave this review on Google so that I can help as many people as I can.

GREAT JOB ON THE INSTALL. VERY KNOWLEDGEABLE WITH THE LOANS AND PAPERWORK. CREW WAS GREAT!

Initial customer service was excellent. Rep was knowledgeable and easy to work with. Install went pretty smooth, took a little longer than anticipated but partially due to the weather. System was hooked up and working on time. After the sale customer service was slow. Had an issue with consumption monitoring and took a while to be fixed.

Next Generation Solar did an excellent job of our solar expansion. From beginning to end they were professional and completed the install and paper work with little effort on my part. Amazing ppl and company would recommend to friends and family, so everyone. I would use Next generation again.