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Moxie Solar - Profile & Reviews

MOXIE was founded in 2008 out of a desire to bring new energy options to the country and to help educate people about the many benefits of solar energy and electric vehicles. Since then, MOXIE has grown to be the United States' leading provider of solar energy solutions for commercial, residential, and agricultural applications. With over 1,500 successfully completed projects and predominantly 5-star customer reviews, we're proud of our role in creating a more sustainable future for our clients and our world.

MOXIE is also proud to offer a special solar discount program for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military and Reserves members. Call us today to learn more or to schedule a free, no-obligation virtual consultation!

16 reviews

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  • "Moxie's communication for installation in Florida is way below expectations"

    Reviewed Mar 17, 2021
    Updated Mar 22, 2021
    "Moxie's communication for installation in Florida is way below expectations"

    Reviewed Mar 17, 2021
    Updated Mar 22, 2021

    Moxie does an excellent job of selling their services and communicating what I would guess they hope will happen and unfortunately it didn't work that way for us.

    We would, however tell you that their sales person - Brian Handelsman, and back office team of Carolynn Hendrickson, Becky Ray and Lee Anne DiCecco were all easy to work with and did an excellent job of communicating and staying engaged..

    However, when it came to communicating the delivery of materials and having everything the contractor needed their "Market President" who is located in Austin, TX was one of the poorest communicators and had absolutely very limited follow-up to explain anything that was going-on from delivery of materials to what day the contractors were going to start. They just showed-up..

    Unfortunately this person was also responsible for scheduling materials and manpower as well as managing the permit process with St. John's County and without a doubt was one of the poorest communicators and marginal field leaders I've ever encountered. This person allowed the electrician to only pull a permit for "electrical repairs" and not "solar panel installation". The net result was a delay in getting FP&L's approval and necessitated our direct communication with county officials to secure the right verbiage for the FP&L Permit.

    Until Moxie hires a person specifically for the Florida market I would be reluctant to recommend them in any matter whatsoever and certainly anyone using Moxie should ask who actually manages the materials and scheduling in Florida.
    ===========================================================================
    Update: 3/22/21

    I heard from the Moxie Team late last week and am greatly relieved to hear that new staff are being hired and Moxie is actively addressing the critical shortfalls that we experienced with Moxie operations.

    From what I read from other reviews, there is little doubt that our situation was very much an anomoly and it will be addressed. Everything about our transaction with Moxie was world class right up until it was time to deliver the panels and other materials to install and activate the system.

    Moxie is at that critical juncture of becoming what they envision and it can only be done by continuing to staying in front of the necessary manpower to meet the high standards they are creating in the solar marketplace. Wish you all the best and again thank you for taking time to address our concerns directly.

    Hona Mattson
    Installer
    Response from Moxie Solar
    Responded Mar 23, 2021
    Response from Moxie Solar
    Responded Mar 23, 2021

    RRMan,

    We appreciate your updated review! As we strive to provide an exceptional Moxie experience to each of our customers, sometimes we do miss that mark, and we do apologize that it was with your build. When it does happen, we try to do everything we can to make it right. Thank you again for highlighting the issues you occurred so we can work on improving our process where it is needed! Feel free to reach out if there is anything we can help with in the future. Soak up that sun!

  • "Couldn't imagine working with anyone else!"

    Reviewed Mar 14, 2021
    "Couldn't imagine working with anyone else!"

    Reviewed Mar 14, 2021

    The entire Moxie team--from the salesman to the service crew--were extremely knowledgeable, courteous, and responsive. They addressed all of our concerns and made our transition from energy consumer to energy producer seamless. Thanks to the entire Moxie team!

    Hona Mattson
    Installer
    Response from Moxie Solar
    Responded Mar 15, 2021
    Response from Moxie Solar
    Responded Mar 15, 2021

    Pcsullivan,

    Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and pride ourselves on our knowledgeable staff. We hope you continue to enjoy your new system for years to come! Soak up that sun!

  • "Definitely recommend!!"

    Reviewed Feb 23, 2021
    Updated Mar 13, 2021
    "Definitely recommend!!"

    Reviewed Feb 23, 2021
    Updated Mar 13, 2021

    Great service from start to completion of project. Moxie handled it all professionally and kept me updated throughout the installation. I will definitely recommend Moxie Solar to anyone looking for fair prices and honest and reliable information in sales presentation. Quality workmanship with installation. Moxie Solar made the process easy!

    Hona Mattson
    Installer
    Response from Moxie Solar
    Responded Mar 15, 2021
    Response from Moxie Solar
    Responded Mar 15, 2021

    Susan,

    Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

  • "OUTSTANDING!"

    Reviewed Mar 05, 2021

    Think of all the good thing about a company and you're thinking about Moxie Solar. We could not be happier with them. EXCELLENT products, EXCELLENT people.

    Hona Mattson
    Installer
    Response from Moxie Solar
    Responded Mar 15, 2021
    Response from Moxie Solar
    Responded Mar 15, 2021

    Emily,

    Thank you SO much for leaving your feedback for us! We are happy to hear that you had a great experience with your Moxie team, it was such a pleasure doing business with you! Please feel free to reach out at any time. Enjoy the sunshine!

  • "Well done in spite of several obstacles"

    Reviewed Mar 03, 2021
    "Well done in spite of several obstacles"

    Reviewed Mar 03, 2021

    I interviewed several companies and was impressed by two in particular. Moxie rose to the top of my list for one particular reason. They guaranteed that no matter the obstacle or complication, they would not back bill me. They came through on their promise. I do contract work and custom installations can really bloat up a budget when you are working with so many types of building sites. Overcost is more common than most people realize. Moxie took the time to get the job bid and spec'd. The most impressive part was their teams. Lucas and his team of installers worked right up to Christmas day to meet the committment of getting the panels mounted by the end of the year. They worked through lunches and were committed to the job in the cold and wind and made it happen. A commitment you do not often see anymore. They were very professional and worked hard never cutting corners. Communication was good, they masked up well when indoors and were met by several complications caused by our homes structure. Still managed it all with no complaints and great workarounds. Never charged a dime extra or tried to negotiate after the fact. Joe and the electrician team were just as good. Joe was knowledgeable, and hard working. Didn't cut any corners. I had a contractor that had concreted my electrical box in and the team chiseled away for two days to free it. Hard work, done well and a big investment of resources by Moxie. Again, no added cost. The only criticism I would say was that the sales and advance team do not seem to have good communication with the installers ahead of time. The team was left with a few complications that could have been planned for in advance. Still Moxie didn't let it affect my experience and rectified it without me or my money. Also, Moxie, for the reasons above, are incredibly busy and seems to be growing incredibly fast. The teams seem spread a little thin. STILL, again it affected my job very little other than some gaps between portions of the job The install looks great and I chose the Generac PowerCell. This was something new for Moxie as it just came out. Their electricians were totally upfront about it and said it was new to them and they worked directly with Generac to make sure the job met code, was done right, looked great and was safe. Well done. My only real criticism would be that there wasn't really any training after the fact. I'm had to mostly watch youtube videos to learn how the system works and what things mean. I had a spot of trouble initiating the system and Moxie did send out an additional engineer to get it initiated very quickly. So far we are loving the system and I have already referred Moxie out to a couple of friends. I'd definitely hire again and will likely add to our system in the future and hire Moxie again.

  • "Moxie Solar: Good, but could have been Great."

    Reviewed Feb 22, 2021
    "Moxie Solar: Good, but could have been Great."

    Reviewed Feb 22, 2021

    Moxie Solar provided me with a fair, straightforward and honest solar installation experience. I agreed to a price and got exactly what I paid for.

    The Good: Full consult, turn key installer (meaning they do everything and all you have to do is sign some documents and pay), and no surprises as in, they give you what you are paying for and what you expect.

    The Bad: Some "used car salesman" sales tactics and Moxie was horrible with giving me updates on progress of the project especially during the permitting phase.

    When I signed my contract, I was still an active duty Marine and am now a veteran. When I got my consult, Moxie was offering a "watts for warriors" sales incentive that essentially cut you a $1,000 check if you were active duty or a veteran after the system was installed. I did not get that because that promotion was over before I signed my contract. My complaint here is that I was offered specific pricing when I was given my consult and incentives for active duty and/or veterans shouldn't be time specific. If you're going to offer a military only incentive, you should give the pricing based on that incentive. I was given my consult in July and signed my contract in September. I did not receive that incentive. It just seemed like a sleezy sales tactic at the time because the consultant basically said, you need to sign the contract now so you get this before it runs out. I was not ready because I was transitioning out of the Marines and my family's financial world wasn't solid enough to sign right then and there.
    Second major complaint is that I essentially had to beg through email for Moxie to give me weekly updates on where I was in the process. I wouldn't hear from anyone for weeks at a time and when you are throwing down close to $20,000, you want to know what is going on. I didn't know when my system would be installed until the afternoon the day before the installers came and that wasn't even Moxie that told me. Bottom line is, Moxie needs to improve on their customer service and give at the minimum weekly updates to customers on what is going on, timeline updates, and to answer questions that pop up as time goes on.

    You can see the my process timeline and other solar videos related to my array at my Youtube channel: Clay Bearman

    4/5 stars

  • "Great system. On time. No hassles!"

    Reviewed Feb 17, 2021
    "Great system. On time. No hassles!"

    Reviewed Feb 17, 2021

    The system is great. Personnel are very knowledgeable. They did all the paperwork and they were wonderful to deal with!

  • "Highly recommend"

    Reviewed Feb 16, 2021

    Best customer service we’ve ever experienced. We would not hesitate to recommend Moxie to anyone.

  • "The Best Solar Installer For Iowa/Illinois"

    Reviewed Nov 01, 2020
    "The Best Solar Installer For Iowa/Illinois"

    Reviewed Nov 01, 2020

    I'll start this review by giving anyone who cares to read my review enough context as to how I ended up with Moxie Solar.

    I was looking for a specific solar installer who will make sure that even after the installation that we would end up starting a great relationship not just with the organization itself but also with the people behind the organization.

    1. Great customer service.
    2. They need to know more than what I know regarding PV systems.
    3. Quality work i.e. spotless installation and attention to detail just like me.
    4. E-mail only because of my busy schedule at work.

    I started out looking for installers at EnergySage, I opened it up to the Marketplace and a couple of installers left me a message asking me for specifics.

    I gave them as much detail as I can but almost all of the solar installers from EnergySage didn't seem to think I was serious about solar. Come to think of it, they probably thought that I wouldn't have the financial capacity to have the option if I want to pay cash—I'm just some random guy online who doesn't want to talk on the phone because I don't really have anything to offer to them.

    So I started pretty much searching on Google "Quad Cities Solar Installer" since I live in the Quad Cities and I also started watching videos on YouTube to see if there were any videos about solar regarding Quad Cities.

    I sent an email to the top 10 search results, one of which was Moxie Solar.

    A couple of days later, I got an e-mail from someone—Julian Vandervelde. I've heard that name before, in fact, I saw him on TV talking about solar in the Quad Cities.

    His first e-mail and I quote.

    > Do you have a phone number I could reach you at? I'd like to gather some additional information and see if we can be of service to you.

    Guess what my reply was?

    > Here's my phone numb er but I highly prefer e-mail.

    At this point, and based on my experience with other solar installers I already assumed that he'll try and point out that talking on the phone is better plus some other million reasons.

    His next reply was...

    > Alright, that works for me.

    Mind you, that reply was after an hour. Not a couple of days but after an hour...at 9:44 PM.

    Here I'm looking at my e-mail and thinking, hmm. Let's give this guy and Moxie Solar a shot since he accommodated my request without question. That is enough to put his organization's first foot on the door to try and earn my business.

    After more than 150+ emails and a lot of amended contracts because of some changes that were required by yours truly or by their engineers, we finally settled on a design and a set of solar panels.

    At this point, Julian has given me a discount because Moxie Solar won't be available to accommodate the initial design that we have agreed upon.

    I settled on a different set of solar panels which are in fact better than the initial solar panels except this has a lower wattage but a lot more efficient. I'm OK with this since I will still be able to offset 100% of my energy usage.

    On with the game.

    Now comes the waiting game because of all the bureaucracy that's needed in order for Moxie Solar to get approved to install the PV system.

    What did I do as their customer? Sign paperwork.

    What else? Nothing. Everything was handled by Moxie Solar.

    Fast-forward to installation day.

    If it wasn't for COV-19, they would be done in a day.

    Everyone was very professional and was very accomodating to me (I like to be around taking pictures and videos) for my vlog.

    On my first inspection, I noticed that some panels were misaligned so I dropped an e-mail to Julian and he sent Dale and his crew again to fix the alignment.

    As the PV system install settles down, there's probably going to be some minor adjustments to it is "dialled-in" to my specifications as a customer.

    And so it did happen—city inspections needed an adjustment on my breaker, some panels need some adjustment and other small stuff.

    And mind you this was during the re-org at Moxie Solar so while sometimes the responses took longer than a few weeks, every single time, Moxie Solar has accommodated my request.

    It's been roughly 6 months now after I officially turned on my Solar and I haven't had any problems whatsoever.

    Here's a rough timeline.

    - First point of contact—January 11, 2020
    - Turn on Solar—Last week of June 2020

    Even until now, my Solar REC contract is being processed which I believe is normal.

    If you have the money, pay cash. I paid cash for my installation and I can't wait for tax season next year.

  • "Hostile Experience Getting A Proposal"

    Reviewed Aug 27, 2020
    "Hostile Experience Getting A Proposal"

    Reviewed Aug 27, 2020

    I was contacted by Moxie Solar. They wanted to provide a proposal for a 6.8kW project. The day before our scheduled call I got a question about the size of the install I was looking for. I provided that information, and I thought to save some time I would let Moxie know that the per watt proposals I already had were around $2.93.

    He essentially cancelled the call stating that his proposal would be higher than $2.93 a watt, and that Moxie only offers "top quality products" and that if I am "just looking for the cheapest option" he wouldn't waste my time.

    I think that $2.90-$3.00 a watt is a fair market rate in August 2020. If they aren't competing at that price point, I think that Moxie just isn't competing. The whole proposal process left me with a bad feeling about Moxie in general.

  • "No service after purchase"

    Reviewed Jun 22, 2020

    Update. After my initial review they have stepped up. My system went down again a couple days later and sent an electrician to fix it after hours. He did a fantastic job and it is working as it should now.
    Bought 42 panel array December 20 , 2019. Turned on finally April 24, 2020. June 17, 2020 the #1 inverter stopped working and 24 of the 42 panels are no longer producing power. Numerous phone calls with voicemails, emails, and tickets submitted online. Yet no response from Moxie Solar. However if you choose option 1 they’ll answer to sell you a system. Option 2 for current customers goes straight to voicemail. So obviously don’t care about servicing what they sell. Just making more money and selling more junk.

  • "Done professional, done right"

    Reviewed Feb 22, 2020

    In times of new technology it is risky and daunting to put your money into something new like solar panels. I think Moxie understands this and made me feel at ease every step of the way. The Moxie team was prompt with my questions, the crew worked fast and professionally, and here I type before you using power from the sun. I was happy to do business with Moxie. I am most grateful for all the legwork they did with permits and inspections from the city and Ameren. Any time something went wrong (inverter, failed inspection, technical issue), Moxie immediately notified me and fixed it within a day. This is business done right.

  • "Moxie gave us a great solar experience"

    Reviewed Jan 28, 2020
    "Moxie gave us a great solar experience"

    Reviewed Jan 28, 2020

    From start to finish, Moxie was great to work with. We learned so much about solar and renewable energy and realized how affordable it actually is! The install was quick and efficient and interesting to watch. They explained everything thoroughly and walked us through the use of the equipment, how to read the Solar Edge inverter system and even helped us submit the paperwork for the tax credits.

    We would highly recommend Moxie Solar!

  • "Moxie Solar, North Liberty"

    Reviewed Jan 25, 2020

    We were lucky read aboutf the "Soloarize Johnson County" project and we able to work with Moxie Solar through that. We had thought about adding solar for many years, but thought we just couldn't afford it. Moxie explained every step while we considered adding it, and then was very professional while installing it. They also are still very responsive anytime I have a question.

    Sharie Greif
    Installer
    Response from Moxie Solar
    Responded Jan 25, 2020
    Response from Moxie Solar
    Responded Jan 25, 2020

    Melissa,
    I am thrilled that you found MOXIE and it's always great to hear when a customer has a good experience. Thank you for taking the time to let us know.

  • "Easy install and great service!"

    Reviewed Jan 20, 2020
    "Easy install and great service!"

    Reviewed Jan 20, 2020

    Everything was easy! The quote, financial compare, set up of dates to install, installation, etc. it was all so easy. Everyone was knowledgeable and helpful and everything ran very smoothly. We recommend Moxie to all of our neighbors and friends.

    Sharie Greif
    Installer
    Response from Moxie Solar
    Responded Jan 20, 2020
    Response from Moxie Solar
    Responded Jan 20, 2020

    Sarah,
    Thank you for taking the time to leave MOXIE a review. It's always good to hear from a happy customer.

  • "Awesome experience"

    Reviewed Jan 13, 2020

    This was the easiest project I've ever had done. Moxie took care of everything from start to finish and installed my system in one day!

    Sharie Greif
    Installer
    Response from Moxie Solar
    Responded Jan 14, 2020
    Response from Moxie Solar
    Responded Jan 14, 2020

    Joe, thank you for taking the time to leave MOXIE a review. We work hard to ensure all of our customers have a positive experience. It's always good to hear from a happy customer.

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MOXIE stands apart from the competition with in-house solar experts that make the process of going solar quick and easy. Not only do we focus on solar education before sales, but we are the only solar company in the nation with a Rapid Installation Team™ (R.I.T.). This team of specialized solar experts makes the process of going solar lightning-fast, without ever sacrificing quality, customer service, and attention to detail. With our real-time protocol, we have a laser focus on every customer's "Solar Experience" and using our unique virtual processes, the MOXIE R.I.T. can install your system up to 3X faster than the national average! This means you start saving green and being green faster than ever before. Lastly, we always stand by our Five Star Guarantee which covers MOXIE's workmanship promise, bumper to bumper warranty, superior customer service, uptime guarantee, and free monitoring system.

  • Electrical Contracting
  • Solar PV
  • Energy Storage
  • See some of our recent work
    See some of our recent work
  • Learn more about MOXIE's Mission
    Learn more about MOXIE's Mission
  • Learn more about Rapid Installation Team
    Learn more about Rapid Installation Team
  • Learn more about grid-tied solar
    Learn more about grid-tied solar
  • Learn more about solar inveters
    Learn more about solar inveters
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Established

2008

Moxie Solar Headquarters

323 W Cherry St
North Liberty, IA
52317 United States

Local Offices (5)

  • 220 Emerson Place, Suite #100
    Davenport, IA 52801
  • 1202 3rd St SE, Suite 103
    Cedar Rapids, IA 52401
  • 610 Abington St, Suite H
    Peoria, IL 61603
  • 501 W 1st St
    Dixon, IL 61021
  • 2101 W Carroll Ave, Suite 100
    Chicago, IL 60612
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Workmanship Warranty

MOXIE WORKMANSHIP PROMISE
Moxie Solar hereby guarantees the proper and complete execution of the work in accordance with the specifications and instructions of the manufacturer and good building practice. Moxie Solar further guarantees that all work will be overseen and executed by trained professionals. In the event of any defect arising in your solar system by reason of poor workmanship within a period of one-year of the date of the guarantee, Moxie Solar will repair or renew the defect at its own cost.

Certifications

NABCEP CERTIFIED
BBB A+ ACCREDITED BUSINESS
BBB TORCH AWARD RUNNER UP
CERTIFIED TESLA INSTALLER
CERTIFIED TESLA POWERWALL INSTALLER
PANASONIC SOLAR AUTHORIZED INSTALLER

Licenses

NABCEP: #032611-352
CONTRACTOR REGISTRATION #C118463 (STATE OF IOWA)
ELECTRICAL CONTRACTOR #EL-114091-EC (IOWA ELECTRICAL EXAMINING BOARD)
ELECTRICIAN #EL-13435-MA
MASTER CLASS A: CLARK ZIVOJNOVICH (IOWA ELECTRICAL EXAMINING BOARD)
CONTRACTOR CLASS C LICENSE #50012186 (CITY OF DAVENPORT)
ELECTRICAL CONTRACTOR LICENSE #17-00031227 (CITY OF MOLINE)

Insurance

Cincinnati Insurance Company
General Liability, Automobile Liability and Umbrella Insurance

States served by Moxie Solar

  • Colorado CO ,
  • Florida FL ,
  • Illinois IL ,
  • Indiana IN ,
  • Iowa IA ,
  • Minnesota MN ,
  • New Mexico NM ,
  • North Carolina NC ,
  • Ohio OH ,
  • South Carolina SC ,
  • Texas TX ,
  • Virginia VA ,
  • Wisconsin WI