GoodLeap

Not a honest company STAY Away

As a real estate proffessional, I can tell you that Goodleap is the is the worst solar company. I recently represented a buyer and the seller had Goodleap solar panels system. For my client to be able to even start the assumption, that were requesting a $12,904.46 upfront to bring down the loan amount. Seller did not had the money, so my client ended up paying that money. Once the $12,904.46 was paid, Goodleap released the requierements to be able to qualify, which one of them was a deal breaker, they wanted a 750+ fico score. My client emailed them to see if there was any wiggle room, but never responded back. She then asked if she was able to get her $12,904.46 back and they said no. In other words, they are a complete headache. Stay away.

-5 stars Willingness to work with costumers unless it goes exactly their way -10 stars Customer service model.

Goodleap unfairly charged me for the mistake they (or the EMT salesman) made when entering my bank info in their system for automated monthly payment for my solar system. They activated the system without letting me know; and when the 1st payment couldn't go through then they reached out. Despite I provided them with another checking account, next month statement had a forged $10 late payment fees which Goodleap refused to waive. For me that wasn't a good way at all to start with a new customer.

I used GoodLeap for a roofing loan. Roofers replaced sheathing in the rain causing a bunch of interior water damage. I promptly notified GoodLeap. A few days later they paid the roofer in full. Hard to demand prompt and full repairs from someone who's been paid in full. Thanks for nothing, GoodLeap!

I was only a few days late due to the government shutdown. They constantly emailed, texted and called to request permission to take money out of my account. Told them I would pay as soon as I had the money in my account. Still tried to pressure me to schedule a withdrawal but I couldn't guarantee when I would get my government check. I understand they need their pmts on time but have some sympathy for someone with excellent credit history and no other missed payments until the government shutdown.